nursing home in Phoenix, AZ
Camelback Post Acute Care and Rehabilitation
4635 North 14th Street, Phoenix, AZ 85014 · (602) 264-9039
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Camelback Post Acute Care and Rehabilitation at a glance
Camelback Post Acute Care and Rehabilitation is a 107-bed for-profit nursing home in Phoenix, Arizona (Maricopa County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Arizona average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (April 24, 2024) found 11 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 34.4% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 107
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- January 6, 1984
- Resident/family council
- Resident
- County
- Maricopa County
- CMS Certification Number
- 035088
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.25 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.83 hrs | 0.70 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.66 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.74 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 34.4% | 45.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 49 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 107 | 114 | 107 | |
| Average residents per day | 84 | 88 | 86 | |
| Occupancy | 78.8% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.1% | 4.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 4.3% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.4% | 10.7% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.8% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.9% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.3% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 86.5% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.5% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 10, 2026 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| June 3, 2026 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 25, 2026 |
| January 13, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected February 27, 2026 |
| May 29, 2024 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected June 8, 2024 |
| May 29, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 8, 2024 |
| May 29, 2024 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected June 8, 2024 |
| April 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 8, 2024 |
| April 24, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 8, 2024 |
| April 24, 2024 Complaint | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected June 8, 2024 |
| April 24, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 8, 2024 |
| April 24, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 8, 2024 |
| April 24, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected June 8, 2024 |
| April 24, 2024 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | D Potential harm, isolated | Corrected June 8, 2024 |
| April 24, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | D Potential harm, isolated | Corrected June 8, 2024 |
| November 27, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 15, 2024 |
| November 9, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected December 22, 2023 |
| December 1, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected January 20, 2023 |
| December 1, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected January 20, 2023 |
| August 20, 2021 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 24, 2021 |
| August 20, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 24, 2021 |
| August 20, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 24, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARETRUST GP LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2000 |
| CARETRUST REIT INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2000 |
| CLARK, RANDOLPH Individual | adp of the snf | NOT APPLICABLE | 08/22/2025 |
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2000 |
| THE ENSIGN GROUP INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2000 |
| ZOBELL, GAVIN Individual | adp of the snf | NOT APPLICABLE | 05/05/2026 |
| JONES, CHRISTINE Individual | corporate director | NOT APPLICABLE | 01/02/2022 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 10/01/2006 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| PORT, BARRY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/03/2025 |
| BURNAM, SOON Individual | managing control - governing body | NOT APPLICABLE | 10/01/2006 |
| ZOBELL, GAVIN Individual | managing control - governing body | NOT APPLICABLE | 05/05/2026 |
| CLARK, RANDOLPH Individual | operational/managerial control | NOT APPLICABLE | 05/03/2023 |
| ZOBELL, GAVIN Individual | operational/managerial control | NOT APPLICABLE | 05/05/2026 |
Other nursing homes near Camelback Post Acute Care and Rehabilitation
Maryland Gardens Post Acute
31 West Maryland Avenue, Phoenix, AZ 85013 · 2.2 mi
For-profit · 58 beds · Part of Pacs Group
- Abuse citation
★★★★★3AverageDesert Terrace Healthcare Center
2509 North 24th Street, Phoenix, AZ 85008 · 2.3 mi
For-profit · 108 beds · Part of The Ensign Group
- Abuse citation
★★★★★3AverageDesert Haven Care Center
2645 East Thomas Road, Phoenix, AZ 85016 · 2.4 mi
For-profit · 115 beds
- Abuse citation
★★★★★1Much below averageThe Terraces of Phoenix
7550 North 16th Street, Phoenix, AZ 85020 · 2.9 mi
Non-profit · 64 beds · Part of Humangood
- CMS high performer
★★★★★5Much above averageHaven of Phoenix
4202 North 20th Avenue, Phoenix, AZ 85015 · 2.9 mi
For-profit · 114 beds · Part of Haven Health
- Abuse citation
★★★★★3AverageThe Rehabilitation Center at the Palazzo
6250 North 19th Avenue, Phoenix, AZ 85015 · 3.3 mi
For-profit · 60 beds · Part of Aspen Skilled Healthcare
★★★★★4Above average
Frequently asked questions
What is Camelback Post Acute Care and Rehabilitation's rating?
Camelback Post Acute Care and Rehabilitation has 3 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Camelback Post Acute Care and Rehabilitation receive?
Its most recent standard health inspection found 11 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Camelback Post Acute Care and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Camelback Post Acute Care and Rehabilitation?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Camelback Post Acute Care and Rehabilitation and how do I contact it?
Camelback Post Acute Care and Rehabilitation is at 4635 North 14th Street, Phoenix, AZ 85014. Phone: (602) 264-9039.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.