nursing home in Phoenix, AZ

Camelback Post Acute Care and Rehabilitation

4635 North 14th Street, Phoenix, AZ 85014 · (602) 264-9039

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★4
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Camelback Post Acute Care and Rehabilitation at a glance

Camelback Post Acute Care and Rehabilitation is a 107-bed for-profit nursing home in Phoenix, Arizona (Maricopa County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Arizona average of 3.3.

Residents receive about 3.3 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 4 hours.

Its most recent standard health inspection (April 24, 2024) found 11 health citations. The Arizona average is 6.3.

It has not received a federal fine in the past three years.

Nursing staff turnover is 34.4% per year (state average 45.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
107
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
January 6, 1984
Resident/family council
Resident
County
Maricopa County
CMS Certification Number
035088

Ratings

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.3 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 52.9 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54.5 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 54.5 / 53.3 / 5Better

Staffing

This facility3.25 hrsArizona average3.98 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.25 hrs3.98 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.83 hrs0.70 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)1.66 hrs2.24 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.74 hrs3.51 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)34.4%45.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)20%43.6%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility11Arizona average6U.S. average9
Health citations in the most recent inspection: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1169Worse
Citations from complaint investigations (latest cycle) (lower is better)433Worse
Weighted health inspection score ⓘ (lower is better)494180.6Better

Penalties

This facility0Arizona average0U.S. average1
Fines in the past 3 years: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$8,928$30,972Better
All federal penalties in the past 3 years (lower is better)001Better

Size

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Certified beds107114107
Average residents per day848886
Occupancy78.8%79.6%80.9%

Long-stay residents

This facility0%Arizona average2.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0%2.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)6.1%4.4%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)4.3%10.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.2%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)6.4%10.7%13.9%Better
Long-stay residents who lose too much weight (lower is better)4.3%5.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%3.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.3%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)21.8%21%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)27.9%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)92.3%94.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%96.9%93.6%Better

Short-stay residents

This facility0.4%Arizona average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.4%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)86.5%87.3%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)96.5%91.8%82%Better

Inspection citations

State inspectors cited this home for 22 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
July 10, 2026
Complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Deficient, Provider has no plan of correction
June 3, 2026
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected June 25, 2026
January 13, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected February 27, 2026
May 29, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected June 8, 2024
May 29, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 8, 2024
May 29, 2024
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected June 8, 2024
April 24, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 8, 2024
April 24, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 8, 2024
April 24, 2024
Complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Tag F0622
D
Potential harm, isolated
Corrected June 8, 2024
April 24, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected June 8, 2024
April 24, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 8, 2024
April 24, 2024
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected June 8, 2024
April 24, 2024
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
D
Potential harm, isolated
Corrected June 8, 2024
April 24, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
D
Potential harm, isolated
Corrected June 8, 2024
November 27, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected January 15, 2024
November 9, 2023
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
G
Actual harm, isolated
Corrected December 22, 2023
December 1, 2022
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
D
Potential harm, isolated
Corrected January 20, 2023
December 1, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected January 20, 2023
August 20, 2021
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected September 24, 2021
August 20, 2021
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 24, 2021
August 20, 2021
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected September 24, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
CARETRUST GP LLC
Organization
adp of the snfNOT APPLICABLE06/01/2000
CARETRUST REIT INC
Organization
adp of the snfNOT APPLICABLE06/01/2000
CLARK, RANDOLPH
Individual
adp of the snfNOT APPLICABLE08/22/2025
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE06/01/2000
THE ENSIGN GROUP INC
Organization
adp of the snfNOT APPLICABLE06/01/2000
ZOBELL, GAVIN
Individual
adp of the snfNOT APPLICABLE05/05/2026
JONES, CHRISTINE
Individual
corporate directorNOT APPLICABLE01/02/2022
BURNAM, SOON
Individual
corporate officerNOT APPLICABLE10/01/2006
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
PORT, BARRY
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/03/2025
BURNAM, SOON
Individual
managing control - governing bodyNOT APPLICABLE10/01/2006
ZOBELL, GAVIN
Individual
managing control - governing bodyNOT APPLICABLE05/05/2026
CLARK, RANDOLPH
Individual
operational/managerial controlNOT APPLICABLE05/03/2023
ZOBELL, GAVIN
Individual
operational/managerial controlNOT APPLICABLE05/05/2026

Other nursing homes near Camelback Post Acute Care and Rehabilitation

  1. Maryland Gardens Post Acute

    31 West Maryland Avenue, Phoenix, AZ 85013 · 2.2 mi

    For-profit · 58 beds · Part of Pacs Group

    • Abuse citation
    ★★★★★3Average
  2. Desert Terrace Healthcare Center

    2509 North 24th Street, Phoenix, AZ 85008 · 2.3 mi

    For-profit · 108 beds · Part of The Ensign Group

    • Abuse citation
    ★★★★★3Average
  3. Desert Haven Care Center

    2645 East Thomas Road, Phoenix, AZ 85016 · 2.4 mi

    For-profit · 115 beds

    • Abuse citation
    ★★★★★1Much below average
  4. The Terraces of Phoenix

    7550 North 16th Street, Phoenix, AZ 85020 · 2.9 mi

    Non-profit · 64 beds · Part of Humangood

    • CMS high performer
    ★★★★★5Much above average
  5. Haven of Phoenix

    4202 North 20th Avenue, Phoenix, AZ 85015 · 2.9 mi

    For-profit · 114 beds · Part of Haven Health

    • Abuse citation
    ★★★★★3Average
  6. The Rehabilitation Center at the Palazzo

    6250 North 19th Avenue, Phoenix, AZ 85015 · 3.3 mi

    For-profit · 60 beds · Part of Aspen Skilled Healthcare

    ★★★★★4Above average

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Frequently asked questions

What is Camelback Post Acute Care and Rehabilitation's rating?

Camelback Post Acute Care and Rehabilitation has 3 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.

How many inspection citations did Camelback Post Acute Care and Rehabilitation receive?

Its most recent standard health inspection found 11 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.

Does Camelback Post Acute Care and Rehabilitation accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Camelback Post Acute Care and Rehabilitation?

It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Camelback Post Acute Care and Rehabilitation and how do I contact it?

Camelback Post Acute Care and Rehabilitation is at 4635 North 14th Street, Phoenix, AZ 85014. Phone: (602) 264-9039.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.