nursing home in Phoenix, AZ
Desert Terrace Healthcare Center
2509 North 24th Street, Phoenix, AZ 85008 · (602) 273-1347
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Desert Terrace Healthcare Center at a glance
Desert Terrace Healthcare Center is a 108-bed for-profit nursing home in Phoenix, Arizona (Maricopa County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Arizona average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (September 26, 2025) found 8 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 55.4% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 108
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- August 1, 1972
- Resident/family council
- Resident
- County
- Maricopa County
- CMS Certification Number
- 035014
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 4.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.35 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.85 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.96 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 55.4% | 45.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 41.7% | 43.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 30 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 108 | 114 | 107 | |
| Average residents per day | 87 | 88 | 86 | |
| Occupancy | 80.5% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.5% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.2% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9% | 12.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.1% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 6.7% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.1% | 21% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 30% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.4% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 86.2% | 96.9% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 76.7% | 87.3% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86.7% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 25, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 7, 2026 |
| April 9, 2026 Complaint | Employ staff that are licensed, certified, or registered in accordance with state laws. Administration Deficiencies · Tag F0839 | D Potential harm, isolated | Corrected May 5, 2026 |
| January 22, 2026 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected March 8, 2026 |
| January 22, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 8, 2026 |
| January 22, 2026 Complaint | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | D Potential harm, isolated | Corrected March 8, 2026 |
| January 22, 2026 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 8, 2026 |
| December 3, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 5, 2025 |
| September 26, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 10, 2025 |
| January 24, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected March 10, 2025 |
| October 10, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 24, 2024 |
| July 3, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 16, 2024 |
| January 16, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected March 6, 2024 |
| October 20, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected December 7, 2023 |
| October 20, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected December 7, 2023 |
| October 20, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected December 7, 2023 |
| October 20, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected December 7, 2023 |
| October 20, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected December 7, 2023 |
| October 20, 2023 Standard | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Tag F0680 | D Potential harm, isolated | Corrected November 27, 2023 |
| September 9, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected October 24, 2022 |
| September 9, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected October 24, 2022 |
| September 9, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected October 24, 2022 |
| September 9, 2022 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected October 24, 2022 |
| September 9, 2022 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | E Potential harm, pattern | Corrected October 24, 2022 |
| September 9, 2022 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 24, 2022 |
| September 9, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 24, 2022 |
| September 9, 2022 Standard | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691 | D Potential harm, isolated | Corrected October 24, 2022 |
| September 9, 2022 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected October 24, 2022 |
| September 9, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 24, 2022 |
| September 9, 2022 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected October 24, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARETRUST GP LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2002 |
| CARETRUST REIT INC Organization | adp of the snf | NOT APPLICABLE | 04/01/2002 |
| CTR PARTNERSHIP LP Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| EATON, ALEX Individual | adp of the snf | NOT APPLICABLE | 12/19/2025 |
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 08/01/2002 |
| HASAN, OMAIR Individual | adp of the snf | NOT APPLICABLE | 03/30/2020 |
| TERRACE HOLDINGS AZ LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2002 |
| PETERSON, FORREST Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 09/25/2006 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| PORT, BARRY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/10/2025 |
| BURNAM, SOON Individual | managing control - governing body | NOT APPLICABLE | 09/25/2006 |
| EATON, ALEX Individual | managing control - governing body | NOT APPLICABLE | 12/19/2025 |
| HASAN, OMAIR Individual | managing control - governing body | NOT APPLICABLE | 03/30/2020 |
| EATON, ALEX Individual | operational/managerial control | NOT APPLICABLE | 12/19/2025 |
| HASAN, OMAIR Individual | operational/managerial control | NOT APPLICABLE | 03/30/2020 |
Other nursing homes near Desert Terrace Healthcare Center
Desert Haven Care Center
2645 East Thomas Road, Phoenix, AZ 85016 · under 1 mi
For-profit · 115 beds
- Abuse citation
★★★★★1Much below averageHaven Health Sky Harbor, LLC
1880 East Van Buren Street, Phoenix, AZ 85006 · 1.7 mi
For-profit · 120 beds · Part of Haven Health
★★★★★2Below averageCamelback Post Acute Care and Rehabilitation
4635 North 14th Street, Phoenix, AZ 85014 · 2.3 mi
For-profit · 107 beds · Part of The Ensign Group
★★★★★3AverageHaven of Phoenix
4202 North 20th Avenue, Phoenix, AZ 85015 · 4.3 mi
For-profit · 114 beds · Part of Haven Health
- Abuse citation
★★★★★3AverageMaryland Gardens Post Acute
31 West Maryland Avenue, Phoenix, AZ 85013 · 4.5 mi
For-profit · 58 beds · Part of Pacs Group
- Abuse citation
★★★★★3AverageThe Terraces of Phoenix
7550 North 16th Street, Phoenix, AZ 85020 · 5.1 mi
Non-profit · 64 beds · Part of Humangood
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Desert Terrace Healthcare Center's rating?
Desert Terrace Healthcare Center has 3 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Desert Terrace Healthcare Center receive?
Its most recent standard health inspection found 8 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Desert Terrace Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Desert Terrace Healthcare Center?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Desert Terrace Healthcare Center and how do I contact it?
Desert Terrace Healthcare Center is at 2509 North 24th Street, Phoenix, AZ 85008. Phone: (602) 273-1347.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.