nursing home in San Bernardino, CA
Hillcrest Nursing Home
4280 Cypress Drive, San Bernardino, CA 92407 · (909) 882-2965
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hillcrest Nursing Home at a glance
Hillcrest Nursing Home is a 59-bed for-profit nursing home in San Bernardino, California (San Bernardino County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 3.7 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 4.5 hours.
Its most recent standard health inspection (November 18, 2025) found 3 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 60.6% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 59
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 3, 2014
- Resident/family council
- Resident
- County
- San Bernardino County
- CMS Certification Number
- 555890
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.68 hrs | 4.52 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.17 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.64 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.56 hrs | 4.09 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 60.6% | 36.7% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 59 | 99 | 107 | |
| Average residents per day | 50 | 88 | 86 | |
| Occupancy | 84.9% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.6% | 1.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.8% | 4.3% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 26.9% | 12% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.3% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 17.4% | 10.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 6.6% | 9.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.2% | 4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.5% | 13.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 8.5% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a flu vaccine (higher is better) | 95% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 18, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected December 4, 2025 |
| November 18, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected December 3, 2025 |
| November 18, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected December 2, 2025 |
| November 18, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 4, 2025 |
| November 18, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected December 4, 2025 |
| November 18, 2025 Standard | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · Tag F0912 | B No harm, pattern | Corrected December 4, 2025 |
| July 26, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected August 14, 2024 |
| July 26, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected August 14, 2024 |
| July 26, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 14, 2024 |
| July 26, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected August 14, 2024 |
| July 26, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected August 14, 2024 |
| July 26, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected August 14, 2024 |
| July 26, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 16, 2024 |
| July 26, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected August 16, 2024 |
| July 26, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 26, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 26, 2024 Standard | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · Tag F0912 | B No harm, pattern | Corrected August 16, 2024 |
| March 3, 2022 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | E Potential harm, pattern | Corrected March 28, 2022 |
| March 3, 2022 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | D Potential harm, isolated | Corrected March 28, 2022 |
| March 3, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected March 28, 2022 |
| March 3, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 28, 2022 |
| March 3, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected March 28, 2022 |
| March 3, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected March 28, 2022 |
| March 3, 2022 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | D Potential harm, isolated | Corrected March 28, 2022 |
| March 3, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 14, 2022 |
| March 3, 2022 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected April 14, 2022 |
| March 3, 2022 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | E Potential harm, pattern | Corrected April 14, 2022 |
| March 3, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Have policies on smoking. Environmental Deficiencies · Tag F0926 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 14, 2022 |
| March 3, 2022 Standard | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · Tag F0912 | B No harm, pattern | Corrected April 14, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BARRIOS, MARIA Individual | 5% or greater direct ownership interest | 50% | 01/01/2014 |
| GARCIA, NAPOLEON Individual | 5% or greater direct ownership interest | 50% | 01/01/2014 |
| BARRIOS, MARIA Individual | 5% or greater mortgage interest | NOT APPLICABLE | 01/01/2014 |
| ANDRADE, JUAN Individual | adp of the snf | NOT APPLICABLE | 04/24/2017 |
| BARRIOS, MARIA Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| BRANTLEY, DAVID Individual | adp of the snf | NOT APPLICABLE | 08/09/2006 |
| MARCIAL, CESAR Individual | adp of the snf | NOT APPLICABLE | 06/22/2021 |
| PARIDA, MANOJ Individual | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| SANDERS, LEEANN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| SANTOS, OSCAR Individual | adp of the snf | NOT APPLICABLE | 04/01/2014 |
| SHAMSID-DEEN, SHAFEEQ Individual | adp of the snf | NOT APPLICABLE | 01/01/2019 |
| WEICKS, ALEXIS Individual | adp of the snf | NOT APPLICABLE | 03/14/2018 |
| ZIMMERMAN, REBECCA Individual | adp of the snf | NOT APPLICABLE | 08/01/2022 |
| ZOELLNER, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 06/01/2020 |
| BARRIOS, MARIA Individual | corporate director | NOT APPLICABLE | 01/01/2014 |
| SANDERS, LEEANN Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| SANTOS, OSCAR Individual | corporate director | NOT APPLICABLE | 04/01/2014 |
| BARRIOS, MARIA Individual | corporate officer | NOT APPLICABLE | 01/01/2014 |
| SANDERS, LEEANN Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| SANTOS, OSCAR Individual | corporate officer | NOT APPLICABLE | 04/01/2014 |
| ANDRADE, JUAN Individual | operational/managerial control | NOT APPLICABLE | 04/24/2017 |
| BARRIOS, MARIA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2014 |
| BRANTLEY, DAVID Individual | operational/managerial control | NOT APPLICABLE | 08/09/2006 |
| MARCIAL, CESAR Individual | operational/managerial control | NOT APPLICABLE | 06/22/2021 |
| PARIDA, MANOJ Individual | operational/managerial control | NOT APPLICABLE | 12/01/2019 |
| SANDERS, LEEANN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| SANTOS, OSCAR Individual | operational/managerial control | NOT APPLICABLE | 04/01/2014 |
| SHAMSID-DEEN, SHAFEEQ Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| WEICKS, ALEXIS Individual | operational/managerial control | NOT APPLICABLE | 03/14/2018 |
| ZIMMERMAN, REBECCA Individual | operational/managerial control | NOT APPLICABLE | 08/01/2022 |
| ZOELLNER, ELIZABETH Individual | operational/managerial control | NOT APPLICABLE | 06/01/2020 |
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Frequently asked questions
What is Hillcrest Nursing Home's rating?
Hillcrest Nursing Home has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Hillcrest Nursing Home receive?
Its most recent standard health inspection found 3 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Hillcrest Nursing Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hillcrest Nursing Home?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hillcrest Nursing Home and how do I contact it?
Hillcrest Nursing Home is at 4280 Cypress Drive, San Bernardino, CA 92407. Phone: (909) 882-2965.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.