nursing home in San Bernardino, CA

Valley Healthcare Center

1680 N Waterman Ave, San Bernardino, CA 92404 · (909) 886-5291

★★★★★4

Above average
CMS overall star rating

Health inspections★★★★★3
Staffing★★★★★3
Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Valley Healthcare Center at a glance

Valley Healthcare Center is a 109-bed for-profit nursing home in San Bernardino, California (San Bernardino County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 4 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (March 7, 2025) found 11 health citations. The California average is 15.5.

Federal regulators fined it 1 time in the past three years, totaling $37,151.

Facility details

Type: Nursing home
Ownership: For Profit - Corporation
Beds: 109
Certified for: Medicare and Medicaid
Chain / affiliated entity: Progressive Health Care Centers
Medicare-certified since: September 1, 1971
Resident/family council: Resident
County: San Bernardino County
CMS Certification Number: 056183

Ratings

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Overall star rating ⓘ (higher is better)	4 / 5	3.2 / 5	3 / 5	Better
Health inspection rating ⓘ (higher is better)	3 / 5	2.8 / 5	2.8 / 5	Average
Staffing rating ⓘ (higher is better)	3 / 5	3.3 / 5	2.9 / 5	Average
Quality measures rating ⓘ (higher is better)	5 / 5	4.1 / 5	3.6 / 5	Better
Long-stay quality rating (higher is better)	5 / 5	4.4 / 5	3.8 / 5	Better

Staffing

Total nurse staff hours per resident per day: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)	4.01 hrs	4.52 hrs	3.86 hrs	Average
Registered nurse hours per resident per day (higher is better)	0.27 hrs	0.67 hrs	0.69 hrs	Worse
Nurse aide hours per resident per day (higher is better)	2.55 hrs	2.65 hrs	2.32 hrs	Better
Weekend nurse staff hours per resident per day (higher is better)	3.71 hrs	4.09 hrs	3.42 hrs	Better

Inspections

Health citations in the most recent inspection: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Health citations in the most recent inspection (lower is better)	11	16	9	Worse
Citations from complaint investigations (latest cycle) (lower is better)	0	4	3	Better
Weighted health inspection score ⓘ (lower is better)	83	105.8	80.6	Average

Penalties

Fines in the past 3 years: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Fines in the past 3 years (lower is better)	1	1	1	Worse
Total fines in the past 3 years (lower is better)	$37,151	$23,986	$30,972	Worse
All federal penalties in the past 3 years (lower is better)	2	1	1	Worse

Size

Measure	This facility	California avg.	U.S. avg.
Certified beds	109	99	107
Average residents per day	98	88	86
Occupancy	90%	88.4%	80.9%

Long-stay residents

Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)	0%	1.6%	3.2%	Better
Long-stay residents with pressure ulcers (lower is better)	10.2%	4.3%	4.6%	Worse
Long-stay residents given antipsychotic medication (lower is better)	7.1%	12%	15.4%	Better
Long-stay residents with a urinary tract infection (lower is better)	0%	1.2%	1.6%	Better
Long-stay residents with a catheter left in the bladder (lower is better)	0.8%	0.8%	0.8%	Average
Long-stay residents needing more help with daily activities (lower is better)	2%	10.2%	13.9%	Better
Long-stay residents whose walking worsened (lower is better)	2.4%	9.8%	14.1%	Better
Long-stay residents who lose too much weight (lower is better)	3.8%	4%	5.2%	Better
Long-stay residents with depressive symptoms (lower is better)	0%	7.3%	12.8%	Better
Long-stay residents who were physically restrained (lower is better)	0%	0.4%	0.1%	Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)	7.2%	13.7%	19.5%	Better
Long-stay residents with new or worse incontinence (lower is better)	10.7%	10.2%	19%	Better
Long-stay residents given a flu vaccine (higher is better)	98.9%	98.2%	95.5%	Average
Long-stay residents given a pneumonia vaccine (higher is better)	100%	98.6%	93.6%	Better

Short-stay residents

Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)	0%	1.5%	1.6%	Better
Short-stay residents given a flu vaccine (higher is better)	99.2%	93.2%	79.8%	Better
Short-stay residents given a pneumonia vaccine (higher is better)	99.5%	94.4%	82%	Better

Inspection citations

State inspectors cited this home for 43 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

Date	Citation	Severity	Status
April 2, 2025 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected April 22, 2025
March 7, 2025 Fire safety	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923	D Potential harm, isolated	Corrected March 27, 2025
March 7, 2025 Fire safety	Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741	D Potential harm, isolated	Corrected March 27, 2025
March 7, 2025 Standard	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689	K Immediate jeopardy, pattern	Corrected April 7, 2025
March 7, 2025 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	F Potential harm, widespread	Corrected April 7, 2025
March 7, 2025 Standard	Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814	F Potential harm, widespread	Corrected April 7, 2025
March 7, 2025 Standard	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578	E Potential harm, pattern	Corrected April 7, 2025
March 7, 2025 Standard	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Tag F0825	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary Deficiencies · Tag F0800	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656	D Potential harm, isolated	Corrected April 7, 2025
March 7, 2025 Standard	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636	D Potential harm, isolated	Corrected April 7, 2025
November 25, 2024 Complaint	Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814	D Potential harm, isolated	Corrected December 24, 2024
November 25, 2024 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected December 24, 2024
August 28, 2024 Complaint	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580	D Potential harm, isolated	Corrected September 17, 2024
January 31, 2024 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected February 12, 2024
November 15, 2023 Complaint	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686	D Potential harm, isolated	Corrected November 27, 2023
August 4, 2022 Fire safety	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321	E Potential harm, pattern	Corrected August 26, 2022
August 4, 2022 Fire safety	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511	E Potential harm, pattern	Corrected August 26, 2022
August 4, 2022 Fire safety	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Fire safety	Use approved construction type or materials. Construction Deficiencies · Tag K0161	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Fire safety	Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Fire safety	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Fire safety	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Fire safety	Meet other general requirements that are deficient. Services Deficiencies · Tag K0500	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Fire safety	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918	D Potential harm, isolated	Corrected August 26, 2022
August 4, 2022 Standard	Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908	F Potential harm, widespread	Corrected August 30, 2022
August 4, 2022 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	F Potential harm, widespread	Corrected August 30, 2022
August 4, 2022 Standard	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755	E Potential harm, pattern	Corrected August 30, 2022
August 4, 2022 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	E Potential harm, pattern	Corrected August 30, 2022
August 4, 2022 Standard	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803	E Potential harm, pattern	Corrected August 30, 2022
August 4, 2022 Standard	Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697	D Potential harm, isolated	Corrected August 30, 2022
August 4, 2022 Standard	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761	D Potential harm, isolated	Corrected August 30, 2022
March 13, 2020 Fire safety	Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355	E Potential harm, pattern	Corrected August 10, 2020
March 13, 2020 Fire safety	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923	E Potential harm, pattern	Corrected August 10, 2020
March 13, 2020 Fire safety	Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753	D Potential harm, isolated	Corrected August 10, 2020
March 13, 2020 Fire safety	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363	D Potential harm, isolated	Corrected August 10, 2020
March 13, 2020 Fire safety	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353	D Potential harm, isolated	Corrected August 10, 2020
March 13, 2020 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	F Potential harm, widespread	Corrected May 6, 2020
March 13, 2020 Standard	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638	D Potential harm, isolated	Corrected May 6, 2020
March 13, 2020 Standard	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640	D Potential harm, isolated	Corrected May 6, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $37,151 in fines.

Date	Penalty	Amount / length
March 7, 2025	Payment Denial	17 days from April 5, 2025
March 7, 2025	Fine	$37,151

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

Name	Role	Share	Since
ARMSTRONG, JOHN Individual	5% or greater direct ownership interest	11%	07/01/1992
ARMSTRONG, LAURA Individual	5% or greater direct ownership interest	11%	07/01/1992
COTTON FAMILY REVOCABLE TRUST Organization	5% or greater direct ownership interest	13%	05/20/2016
GOINGS, GREGORY Individual	5% or greater direct ownership interest	16%	07/01/1992
GOINGS, PATRICIA Individual	5% or greater direct ownership interest	16%	07/01/1992
GOINGS, VERNA Individual	5% or greater direct ownership interest	16%	07/01/1992
HELEN LOUISE LARSON REVOCABLE TRUST Organization	5% or greater direct ownership interest	6%	10/23/2019
THE LARSON FAMILY TRUST OF 2010 Organization	5% or greater direct ownership interest	6%	11/19/2013
GOINGS, GREGORY Individual	corporate officer	NOT APPLICABLE	01/01/2002
KILIAN, JAMES Individual	corporate officer	NOT APPLICABLE	01/08/1998
STEEGE, BRADLEY Individual	w-2 managing employee	NOT APPLICABLE	05/26/2015

Other nursing homes near Valley Healthcare Center

Waterman Canyon Post Acute
1850 N. Waterman Ave., San Bernardino, CA 92404 · under 1 mi
For-profit · 166 beds · Part of Pacs Group
★★★★★4Above average
Medical Center Convalescent Hospital
467 E Gilbert St, San Bernardino, CA 92404 · under 1 mi
For-profit · 99 beds · Part of Eva Care Group
★★★★★4Above average
Arrowhead Springs Healthcare
1335 N. Waterman Ave., San Bernardino, CA 92404 · under 1 mi
For-profit · 119 beds · Part of The Ensign Group
★★★★★4Above average
Haven Post Acute
1311 E Date St, San Bernardino, CA 92404 · 1.4 mi
For-profit · 99 beds · Part of Bvhc, LLC
★★★★★4Above average
Del Rosa Villa
2018 N del Rosa Ave, San Bernardino, CA 92404 · 1.7 mi
For-profit · 104 beds · Part of Pacs Group
★★★★★4Above average
Community Hospital of San Bernardino D/P SNF
1805 Medical Center Dr, San Bernardino, CA 92411 · 2.3 mi
Non-profit · 88 beds · Part of Commonspirit Health
★★★★★2Below average

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Frequently asked questions

What is Valley Healthcare Center's rating?

Valley Healthcare Center has 4 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Valley Healthcare Center receive?

Its most recent standard health inspection found 11 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Valley Healthcare Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Valley Healthcare Center?

It is for profit - corporation and part of Progressive Health Care Centers. The ownership section on this page lists the owners and managers reported to CMS.

Where is Valley Healthcare Center and how do I contact it?

Valley Healthcare Center is at 1680 N Waterman Ave, San Bernardino, CA 92404. Phone: (909) 886-5291.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.