nursing home in Menomonie, WI
Neighbors - East Neighborhood (the)
658 Howison Circle, Menomonie, WI 54751 · (715) 232-2661
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Neighbors - East Neighborhood (the) at a glance
Neighbors - East Neighborhood (the) is a 46-bed government nursing home in Menomonie, Wisconsin (Dunn County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.1 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (January 7, 2026) found 6 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50.8% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 46
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 1, 2013
- Resident/family council
- Resident
- County
- Dunn County
- CMS Certification Number
- 525713
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.09 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.69 hrs | 0.99 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.89 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.97 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50.8% | 46.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 42 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 46 | 77 | 107 | |
| Average residents per day | 45 | 55 | 86 | |
| Occupancy | 97.2% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.1% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.7% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 2.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 27% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 21% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.1% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.3% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.6% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.6% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 20, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 17, 2026 |
| January 7, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | F Potential harm, widespread | Corrected February 7, 2026 |
| January 7, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 7, 2026 |
| January 7, 2026 Standard | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · Tag F0790 | D Potential harm, isolated | Corrected February 7, 2026 |
| January 7, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected February 7, 2026 |
| October 20, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected October 31, 2025 |
| September 26, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected October 26, 2024 |
| September 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected October 26, 2024 |
| September 26, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 26, 2024 |
| September 26, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 26, 2024 |
| September 26, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 26, 2024 |
| February 13, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 13, 2024 |
| August 30, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected September 15, 2023 |
| August 30, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF DUNN Organization | 5% or greater direct ownership interest | 100% | 01/01/2013 |
| COUNTY OF DUNN Organization | adp of the snf | NOT APPLICABLE | 01/02/1961 |
| DUNBAR, DANIEL Individual | adp of the snf | NOT APPLICABLE | 08/01/2025 |
| MEYER, CARMEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| PHILLIPS, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 10/20/2025 |
| MCCULLOUGH, KELLY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2022 |
| COUNTY OF DUNN Organization | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| DUNBAR, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 08/01/2025 |
| MEYER, CARMEN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| PHILLIPS, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
Other nursing homes near Neighbors - East Neighborhood (the)
Neighbors - West Neighborhood (the)
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★★★★★5Much above averageNeighbors - Central Neighborhood (the)
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★★★★★4Above averageAmerican Lutheran Home-Menomonie
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★★★★★3AverageDove Healthcare - West Eau Claire
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Frequently asked questions
What is Neighbors - East Neighborhood (the)'s rating?
Neighbors - East Neighborhood (the) has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Neighbors - East Neighborhood (the) receive?
Its most recent standard health inspection found 6 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Neighbors - East Neighborhood (the) accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Neighbors - East Neighborhood (the)?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Neighbors - East Neighborhood (the) and how do I contact it?
Neighbors - East Neighborhood (the) is at 658 Howison Circle, Menomonie, WI 54751. Phone: (715) 232-2661.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.