nursing home in Menomonie, WI
Neighbors - Central Neighborhood (the)
2901 Forbes Ave, Menomonie, WI 54751 · (715) 232-2661
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Neighbors - Central Neighborhood (the) at a glance
Neighbors - Central Neighborhood (the) is a 45-bed government nursing home in Menomonie, Wisconsin (Dunn County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.3 hours of nursing care per day (1.1 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (June 19, 2025) found 5 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 29.7% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 45
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- September 1, 1989
- Resident/family council
- Resident
- County
- Dunn County
- CMS Certification Number
- 525433
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.30 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.10 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.64 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.88 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 29.7% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 27.3% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 37 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 45 | 77 | 107 | |
| Average residents per day | 31 | 55 | 86 | |
| Occupancy | 68% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.7% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.1% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 20% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 4.1% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 5.5% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.3% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28.4% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.7% | 16.9% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.1% | 24.6% | 19% | Better |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 95.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 1.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 68.4% | 82.2% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.2% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 19, 2025 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 19, 2025 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 19, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 19, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 18, 2025 |
| June 19, 2025 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected July 18, 2025 |
| June 19, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 19, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 19, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected July 18, 2025 |
| March 27, 2024 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | E Potential harm, pattern | Corrected March 27, 2024 |
| March 27, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 28, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF DUNN Organization | 5% or greater direct ownership interest | 100% | 05/18/2010 |
| COUNTY OF DUNN Organization | adp of the snf | NOT APPLICABLE | NO DATE PROVIDED |
| HANSEN, JANE Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| KORPELA, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| MEYER, CARMEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| PHILLIPS, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 02/06/2025 |
| MCCULLOUGH, KELLY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2022 |
| COUNTY OF DUNN Organization | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| HANSEN, JANE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| KORPELA, KRISTIN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| MEYER, CARMEN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| PHILLIPS, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
Other nursing homes near Neighbors - Central Neighborhood (the)
Neighbors - East Neighborhood (the)
658 Howison Circle, Menomonie, WI 54751 · under 1 mi
Government · 46 beds
★★★★★4Above averageNeighbors - West Neighborhood (the)
651 Howison Circle, Menomonie, WI 54751 · under 1 mi
Government · 46 beds
- CMS high performer
★★★★★5Much above averageAmerican Lutheran Home-Menomonie
915 Elm Ave E, Menomonie, WI 54751 · 1.6 mi
Non-profit · 37 beds
- CMS high performer
★★★★★5Much above averageGlenhaven
612 E Oak St, Glenwood City, WI 54013 · 17.8 mi
Non-profit · 44 beds · Part of Health Dimensions Group
★★★★★3AverageDove Healthcare - West Eau Claire
1405 Truax Blvd, Eau Claire, WI 54703 · 18.1 mi
For-profit · 83 beds · Part of Dove Healthcare
★★★★★4Above averageSpring Valley Health and Rehab Center
S830 - Westland Dr, Spring Valley, WI 54767 · 18.9 mi
Government · 40 beds · Part of Health Dimensions Group
★★★★★1Much below average
Frequently asked questions
What is Neighbors - Central Neighborhood (the)'s rating?
Neighbors - Central Neighborhood (the) has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Neighbors - Central Neighborhood (the) receive?
Its most recent standard health inspection found 5 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Neighbors - Central Neighborhood (the) accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Neighbors - Central Neighborhood (the)?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Neighbors - Central Neighborhood (the) and how do I contact it?
Neighbors - Central Neighborhood (the) is at 2901 Forbes Ave, Menomonie, WI 54751. Phone: (715) 232-2661.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.