nursing home in Eau Claire, WI
Dove Healthcare - West Eau Claire
1405 Truax Blvd, Eau Claire, WI 54703 · (715) 552-1030
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Dove Healthcare - West Eau Claire at a glance
Dove Healthcare - West Eau Claire is a 83-bed for-profit nursing home in Eau Claire, Wisconsin (Eau Claire County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 6.2 hours of nursing care per day (2 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (June 10, 2026) found 9 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 41% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 83
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Dove Healthcare
- Medicare-certified since
- May 1, 1985
- Resident/family council
- Resident
- County
- Eau Claire County
- CMS Certification Number
- 525387
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.23 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.97 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.64 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.46 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 41% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 41.9% | 39.7% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 9 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 44 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 83 | 77 | 107 | |
| Average residents per day | 70 | 55 | 86 | |
| Occupancy | 84.2% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.2% | 3.3% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.9% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.6% | 2.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.7% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 15.3% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.4% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.9% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4.1% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.8% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.4% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.2% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.9% | 95.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 86.2% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.8% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 10, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected July 6, 2026 |
| June 10, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 6, 2026 |
| June 10, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected July 6, 2026 |
| June 10, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected July 10, 2026 |
| June 10, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 10, 2026 |
| March 20, 2025 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 20, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 20, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 20, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected April 20, 2025 |
| March 20, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 20, 2025 |
| March 20, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 20, 2025 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 20, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 20, 2025 |
| March 20, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 20, 2025 |
| March 20, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 20, 2025 |
| March 20, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 20, 2025 |
| February 7, 2024 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected March 7, 2024 |
| February 7, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected March 7, 2024 |
| February 7, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected March 7, 2024 |
| February 7, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 7, 2024 |
| February 7, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 7, 2024 |
| February 7, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 7, 2024 |
| February 7, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 7, 2024 |
| February 7, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 7, 2024 |
| February 7, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 7, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| DOVE 8 OPCO HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 01/01/2024 |
| DIVINE HC HOLDCO LLC Organization | 5% or greater indirect ownership interest | — | 01/01/2024 |
| GOLDSTAR CAPITAL PARTNERS LLC Organization | 5% or greater indirect ownership interest | — | 01/01/2024 |
| GOLDSTAR-DIVINE HOLDINGS DOVE 8 LLC Organization | 5% or greater indirect ownership interest | — | 01/01/2024 |
| GOLDSTAR WISCONSIN ASSOCIATES, LLC Organization | 5% or greater indirect ownership interest | — | 01/01/2024 |
| MARKOVITS, ISAAK Individual | 5% or greater indirect ownership interest | — | 01/01/2024 |
| RICHLAND, ILAN Individual | 5% or greater indirect ownership interest | — | 01/01/2024 |
| SEVERSON-SOLBERG, KRISTIN Individual | contracted managing employee | NOT APPLICABLE | 01/01/2024 |
| GOLDNER, DAVID Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| KILEY, JEREMY Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| MARKOVITS, ISAAK Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| SMETANA, ASHLEY Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2024 |
Other nursing homes near Dove Healthcare - West Eau Claire
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Non-profit · 50 beds
★★★★★4Above averageOakwood Health Services
2512 New Pine Dr, Altoona, WI 54720 · 4.2 mi
For-profit · 80 beds · Part of North Shore Healthcare
★★★★★3AverageDove Healthcare - South Eau Claire
3656 Mall Drive, Eau Claire, WI 54701 · 5.1 mi
For-profit · 50 beds · Part of Dove Healthcare
★★★★★5Much above averageChippewa Manor Nursing and Rehabilitation
222 Chapman Rd, Chippewa Falls, WI 54729 · 8.9 mi
For-profit · 50 beds
★★★★★5Much above averageWi Veterans Home at Chippewa Falls
2175 E Park Ave, Chippewa Falls, WI 54729 · 10.6 mi
Government · 72 beds
- CMS high performer
★★★★★5Much above averageDove Healthcare - Regional Vent Center
2815 County Highway I, Chippewa Falls, WI 54729 · 11.6 mi
For-profit · 50 beds · Part of Dove Healthcare
★★★★★3Average
Frequently asked questions
What is Dove Healthcare - West Eau Claire's rating?
Dove Healthcare - West Eau Claire has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Dove Healthcare - West Eau Claire receive?
Its most recent standard health inspection found 9 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Dove Healthcare - West Eau Claire accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Dove Healthcare - West Eau Claire?
It is for profit - limited liability company and part of Dove Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Dove Healthcare - West Eau Claire and how do I contact it?
Dove Healthcare - West Eau Claire is at 1405 Truax Blvd, Eau Claire, WI 54703. Phone: (715) 552-1030.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.