nursing home in Roanoke, VA
Star City Rehabilitation and Nursing
1047 Mecca Street NE, Roanoke, VA 24012 · (540) 924-0100
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Star City Rehabilitation and Nursing at a glance
Star City Rehabilitation and Nursing is a 116-bed for-profit nursing home in Roanoke, Virginia (Roanoke City County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Virginia average of 3.
Residents receive about 3.7 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (February 14, 2024) found 9 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 68.3% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 116
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Eastern Healthcare Group
- Medicare-certified since
- September 8, 2021
- Resident/family council
- Resident
- County
- Roanoke City County
- CMS Certification Number
- 495427
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.72 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.19 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.15 hrs | 2.07 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.28 hrs | 3.29 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 68.3% | 48.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 93.3% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 14 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 66 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 116 | 113 | 107 | |
| Average residents per day | 106 | 99 | 86 | |
| Occupancy | 91.3% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 4.7% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.8% | 14.2% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.3% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.5% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.9% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.5% | 20.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.2% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 54.2% | 94% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 83.2% | 90.9% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.3% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 32.1% | 73.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 53.4% | 73.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 31 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 18, 2025 Complaint | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary Deficiencies · Tag F0800 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 18, 2025 Complaint | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected March 25, 2025 |
| November 8, 2024 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected December 12, 2024 |
| November 8, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected December 12, 2024 |
| November 8, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 12, 2024 |
| November 8, 2024 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected December 12, 2024 |
| November 8, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 12, 2024 |
| November 8, 2024 Complaint | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected December 12, 2024 |
| November 8, 2024 Complaint | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected December 12, 2024 |
| February 14, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | E Potential harm, pattern | Corrected April 18, 2024 |
| February 14, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Fire safety | Meet other general requirements. Smoke Deficiencies · Tag K0932 | D Potential harm, isolated | Corrected February 28, 2024 |
| February 14, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected February 28, 2024 |
| February 14, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected April 18, 2024 |
| February 14, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 18, 2024 |
| February 14, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 14, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected April 18, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| VA SNF OPERATIONS HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 12/01/2023 |
| LYAM FAMILY TRUST Organization | 5% or greater indirect ownership interest | 50% | 12/01/2023 |
| SHAPIRO, AKIVA Individual | corporate officer | NOT APPLICABLE | 12/01/2023 |
| VANHOUSEN, SUSAN Individual | w-2 managing employee | NOT APPLICABLE | 12/01/2023 |
Other nursing homes near Star City Rehabilitation and Nursing
Springtree Healthcare & Rehab Center
3433 Springtree Drive, Roanoke, VA 24012 · under 1 mi
For-profit · 120 beds · Part of Lifeworks Rehab
★★★★★3AverageBerkshire Health & Rehabilitation Center
705 Clearview Drive, Vinton, VA 24179 · 1.8 mi
For-profit · 180 beds · Part of Lifeworks Rehab
★★★★★4Above average- ★★★★★5Much above average
Friendship Health and Rehab Center
327 Hershberger Rd NW, Roanoke, VA 24012 · 3.1 mi
Non-profit · 253 beds
★★★★★4Above averageOld Southwest Health and Rehabilitation
324 King George Ave SW, Roanoke, VA 24016 · 3.5 mi
For-profit · 130 beds · Part of Eastern Healthcare Group
★★★★★1Much below averageRaleigh Court Health and Rehabilitation Center
1527 Grandin Road Southwest, Roanoke, VA 24015 · 4.8 mi
For-profit · 120 beds · Part of Lifeworks Rehab
★★★★★4Above average
Frequently asked questions
What is Star City Rehabilitation and Nursing's rating?
Star City Rehabilitation and Nursing has 2 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Star City Rehabilitation and Nursing receive?
Its most recent standard health inspection found 9 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Star City Rehabilitation and Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Star City Rehabilitation and Nursing?
It is for profit - corporation and part of Eastern Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Star City Rehabilitation and Nursing and how do I contact it?
Star City Rehabilitation and Nursing is at 1047 Mecca Street NE, Roanoke, VA 24012. Phone: (540) 924-0100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.