nursing home in Roanoke, VA
Our Lady of the Valley
650 North Jefferson Street, Roanoke, VA 24016 · (540) 345-5111
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Our Lady of the Valley at a glance
Our Lady of the Valley is a 70-bed non-profit nursing home in Roanoke, Virginia (Roanoke City County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 3.8 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (August 25, 2023) found 3 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.3% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Church Related
- Beds
- 70
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 1, 2001
- Resident/family council
- None
- County
- Roanoke City County
- CMS Certification Number
- 495357
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.84 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.45 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.29 hrs | 2.07 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.61 hrs | 3.29 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.3% | 48.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 48.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 70 | 113 | 107 | |
| Average residents per day | 64 | 99 | 86 | |
| Occupancy | 90.9% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.3% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.8% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3.2% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.4% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.1% | 15.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.7% | 18.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 20.6% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 28.4% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.4% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 23 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 25, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected March 28, 2024 |
| August 25, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected March 28, 2024 |
| August 25, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected October 24, 2023 |
| August 25, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected October 24, 2023 |
| August 25, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 24, 2023 |
| April 15, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 15, 2021 |
| April 15, 2021 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | C No harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | C No harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | C No harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | C No harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 25, 2021 |
| April 15, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 25, 2021 |
| April 15, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 25, 2021 |
| April 15, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 25, 2021 |
| April 15, 2021 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | C No harm, widespread | Corrected May 25, 2021 |
| April 8, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 20, 2019 |
| April 8, 2019 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 20, 2019 |
| April 8, 2019 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected June 20, 2019 |
| April 8, 2019 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | F Potential harm, widespread | Corrected June 20, 2019 |
| April 8, 2019 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected June 20, 2019 |
| April 8, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 17, 2019 |
| April 8, 2019 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 17, 2019 |
| April 8, 2019 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 17, 2019 |
| April 8, 2019 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 17, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CATRAMBONE, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 12/31/2024 |
| RAWLINGS, DAVID Individual | adp of the snf | NOT APPLICABLE | 11/29/2011 |
| STAPLES, EMILY Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| WHITE, DENISE Individual | adp of the snf | NOT APPLICABLE | 11/29/2011 |
| RAWLINGS, DAVID Individual | corporate director | NOT APPLICABLE | 11/29/2011 |
| STAPLES, EMILY Individual | corporate director | NOT APPLICABLE | 11/01/2024 |
| WHITE, DENISE Individual | corporate director | NOT APPLICABLE | 11/29/2011 |
| CATRAMBONE, JOSEPH Individual | operational/managerial control | NOT APPLICABLE | 12/31/2024 |
| RAWLINGS, DAVID Individual | operational/managerial control | NOT APPLICABLE | 11/29/2011 |
| STAPLES, EMILY Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| WHITE, DENISE Individual | operational/managerial control | NOT APPLICABLE | 11/29/2011 |
| MCNICHOLS, MARY Individual | w-2 managing employee | NOT APPLICABLE | 11/26/1988 |
Other nursing homes near Our Lady of the Valley
Old Southwest Health and Rehabilitation
324 King George Ave SW, Roanoke, VA 24016 · 1.3 mi
For-profit · 130 beds · Part of Eastern Healthcare Group
★★★★★1Much below averageRaleigh Court Health and Rehabilitation Center
1527 Grandin Road Southwest, Roanoke, VA 24015 · 2.3 mi
For-profit · 120 beds · Part of Lifeworks Rehab
★★★★★4Above averageStar City Rehabilitation and Nursing
1047 Mecca Street NE, Roanoke, VA 24012 · 2.5 mi
For-profit · 116 beds · Part of Eastern Healthcare Group
★★★★★2Below averageBerkshire Health & Rehabilitation Center
705 Clearview Drive, Vinton, VA 24179 · 3.1 mi
For-profit · 180 beds · Part of Lifeworks Rehab
★★★★★4Above averageFriendship Health and Rehab Center
327 Hershberger Rd NW, Roanoke, VA 24012 · 3.1 mi
Non-profit · 253 beds
★★★★★4Above averageSpringtree Healthcare & Rehab Center
3433 Springtree Drive, Roanoke, VA 24012 · 3.1 mi
For-profit · 120 beds · Part of Lifeworks Rehab
★★★★★3Average
Frequently asked questions
What is Our Lady of the Valley's rating?
Our Lady of the Valley has 5 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Our Lady of the Valley receive?
Its most recent standard health inspection found 3 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Our Lady of the Valley accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Our Lady of the Valley?
It is non profit - church related. The ownership section on this page lists the owners and managers reported to CMS.
Where is Our Lady of the Valley and how do I contact it?
Our Lady of the Valley is at 650 North Jefferson Street, Roanoke, VA 24016. Phone: (540) 345-5111.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.