nursing home in Roanoke, VA
Raleigh Court Health and Rehabilitation Center
1527 Grandin Road Southwest, Roanoke, VA 24015 · (540) 342-9525
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Raleigh Court Health and Rehabilitation Center at a glance
Raleigh Court Health and Rehabilitation Center is a 120-bed for-profit nursing home in Roanoke, Virginia (Roanoke City County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Virginia average of 3.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 15, 2024) found 7 health citations. The Virginia average is 14.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.4% per year (state average 48.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Lifeworks Rehab
- Medicare-certified since
- April 6, 1990
- Resident/family council
- Resident
- County
- Roanoke City County
- CMS Certification Number
- 495209
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.48 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.56 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.91 hrs | 2.07 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.10 hrs | 3.29 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.4% | 48.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 58.8% | 48.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 14 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45 | 122.3 | 80.6 | Better |
Penalties
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,688 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 113 | 99 | 86 | |
| Occupancy | 94.5% | 87.9% | 80.9% |
Long-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 4.7% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.4% | 14.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15% | 14.9% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13% | 15.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.4% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 84% | 18.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.4% | 20.6% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 25.2% | 21.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99% | 94% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98% | 90.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 84.6% | 73.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.9% | 73.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 19 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 15, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 10, 2024 |
| August 15, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected October 10, 2024 |
| August 15, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 10, 2024 |
| August 15, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected October 10, 2024 |
| August 15, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 10, 2024 |
| August 15, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 10, 2024 |
| August 15, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected October 10, 2024 |
| May 22, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 20, 2024 |
| May 22, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected June 20, 2024 |
| May 22, 2024 Complaint | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Administration Deficiencies · Tag F0776 | D Potential harm, isolated | Corrected June 20, 2024 |
| May 22, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 20, 2024 |
| December 19, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected April 3, 2024 |
| December 19, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 3, 2024 |
| December 19, 2022 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected June 12, 2023 |
| December 19, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected June 12, 2023 |
| December 19, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected October 3, 2023 |
| December 19, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected April 3, 2024 |
| December 19, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected April 3, 2024 |
| December 19, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected October 3, 2023 |
| December 19, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 3, 2024 |
| December 19, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected February 27, 2023 |
| December 19, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected February 27, 2023 |
| December 19, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected February 27, 2023 |
| December 19, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 27, 2023 |
| December 19, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606 | D Potential harm, isolated | Corrected February 27, 2023 |
| December 19, 2022 Standard | Honor the resident's right to choose his or her attending physician. Resident Rights Deficiencies · Tag F0555 | C No harm, widespread | Corrected February 27, 2023 |
| March 12, 2020 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected March 12, 2021 |
| March 12, 2020 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected March 12, 2021 |
| March 12, 2020 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 2, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| RALEIGH COURT HOLDINGS I LLC Organization | 5% or greater direct ownership interest | 100% | 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| CHARLES 1994 & FAMILY LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| CHARLES 1994 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| EDWARD 1998 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| KSS 2000 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| ML 2000 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| REDROCK WEST LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SAUL 2012 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| RCZBM WEST MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 05/28/2021 |
| FLANNAGAN, KORIE Individual | w-2 managing employee | NOT APPLICABLE | 09/13/2023 |
Other nursing homes near Raleigh Court Health and Rehabilitation Center
Old Southwest Health and Rehabilitation
324 King George Ave SW, Roanoke, VA 24016 · 1.7 mi
For-profit · 130 beds · Part of Eastern Healthcare Group
★★★★★1Much below averageBrandon Oaks Nursing and Rehabilitation Center
3837 Brandon Avenue SW, Roanoke, VA 24018 · 2 mi
Non-profit · 62 beds
★★★★★5Much above averageSouth Roanoke Nursing and Rehabilitation
3823 Franklin Rd, SW, Roanoke, VA 24014 · 2.1 mi
For-profit · 98 beds · Part of Heritage Hall
★★★★★3AverageDavis and McDaniel Veterans Care Center
4550 Shenandoah Ave N W, Roanoke, VA 24017 · 2.2 mi
Government · 180 beds
- CMS high performer
★★★★★5Much above average- ★★★★★5Much above average
Salem Health & Rehabilitation
1945 Roanoke Blvd, Salem, VA 24153 · 2.6 mi
For-profit · 240 beds · Part of Lifeworks Rehab
★★★★★2Below average
Frequently asked questions
What is Raleigh Court Health and Rehabilitation Center's rating?
Raleigh Court Health and Rehabilitation Center has 4 out of 5 stars on the CMS overall star rating. The average for Virginia nursing homes is 3 stars.
How many inspection citations did Raleigh Court Health and Rehabilitation Center receive?
Its most recent standard health inspection found 7 citations, compared with a Virginia average of 14.4. Every citation is listed on this page with its severity.
Does Raleigh Court Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Raleigh Court Health and Rehabilitation Center?
It is for profit - limited liability company and part of Lifeworks Rehab. The ownership section on this page lists the owners and managers reported to CMS.
Where is Raleigh Court Health and Rehabilitation Center and how do I contact it?
Raleigh Court Health and Rehabilitation Center is at 1527 Grandin Road Southwest, Roanoke, VA 24015. Phone: (540) 342-9525.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.