nursing home in Greensboro, NC
Guilford Health Care Center
2041 Willow Road, Greensboro, NC 27406 · (336) 272-9700
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★1
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Guilford Health Care Center at a glance
Guilford Health Care Center is a 110-bed for-profit nursing home in Greensboro, North Carolina (Guilford County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.4 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (March 18, 2026) found 5 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.8% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 110
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Lifeworks Rehab
- Medicare-certified since
- June 24, 1994
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345460
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.38 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.86 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.06 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.8% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 110 | 105 | 107 | |
| Average residents per day | 107 | 87 | 86 | |
| Occupancy | 97.2% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.7% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 6% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.2% | 15.6% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 13.3% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 13% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 19% | 5.9% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.6% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.1% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93.3% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.4% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 78.8% | 78.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 82% | 80.6% | 82% | Average |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 18, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 16, 2026 |
| March 18, 2026 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected July 17, 2026 |
| March 18, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 7, 2026 |
| March 18, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 15, 2026 |
| March 18, 2026 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 18, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 18, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 15, 2026 |
| March 18, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected April 15, 2026 |
| April 17, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected December 27, 2024 |
| April 17, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected December 27, 2024 |
| April 17, 2025 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | F Potential harm, widespread | Corrected May 15, 2025 |
| April 17, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected May 15, 2025 |
| April 17, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected June 1, 2025 |
| April 17, 2025 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected May 15, 2025 |
| April 17, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected May 22, 2025 |
| April 17, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 1, 2025 |
| April 17, 2025 Complaint | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | D Potential harm, isolated | Corrected May 22, 2025 |
| April 17, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected June 1, 2025 |
| April 17, 2025 Complaint | Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · Tag F0624 | D Potential harm, isolated | Corrected May 28, 2024 |
| April 17, 2025 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected May 15, 2025 |
| January 24, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected April 3, 2024 |
| January 24, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected April 3, 2024 |
| January 24, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 3, 2024 |
| January 24, 2024 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | E Potential harm, pattern | Corrected April 3, 2024 |
| January 24, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 3, 2024 |
| January 24, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected April 3, 2024 |
| January 24, 2024 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | F Potential harm, widespread | Corrected February 21, 2024 |
| January 24, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 21, 2024 |
| January 24, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 24, 2024 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 24, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected February 21, 2024 |
| January 24, 2024 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 24, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected February 21, 2024 |
| November 9, 2023 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 24, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GUILFORD HOLDINGS ILL Organization | 5% or greater direct ownership interest | 100% | 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| CK 2008 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| DRM SOUTH LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| LAUREN 2020 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| LEPS 2003 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| NORMAN 5571 & FAMILY LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| NORMAN 5571 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| RL 2008 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| ROBIN 2008 LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SPRINGROCK SOUTH LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| SUMMER SOUTH LLC Organization | 5% or greater indirect ownership interest | — | 05/28/2021 |
| RAJCHENBACH, MOSHE Individual | corporate officer | NOT APPLICABLE | 05/28/2021 |
| SPIEGEL, HINDY Individual | corporate officer | NOT APPLICABLE | 05/28/2021 |
| RSBRM SOUTH MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 05/28/2021 |
| SWANSON, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 05/28/2021 |
Other nursing homes near Guilford Health Care Center
Kindred Hospital East Greensboro
2401 South Side Boulevard, Greensboro, NC 27406 · under 1 mi
For-profit · 23 beds · Part of Kindred Healthcare
★★★★★3AverageMaple Grove Health and Rehabilitation Center
308 West Meadowview Road, Greensboro, NC 27406 · 2 mi
For-profit · 210 beds · Part of Principle Long Term Care
- CMS high performer
★★★★★5Much above averageGreenhaven Health and Rehabilitation Center
801 Greenhaven Drive, Greensboro, NC 27406 · 3.1 mi
For-profit · 120 beds · Part of Principle Long Term Care
- Abuse citation
★★★★★3AverageLinden Place Center for Nursing and Rehabilitation
1201 Carolina Street, Greensboro, NC 27401 · 3.7 mi
For-profit · 105 beds · Part of Alliance Health Group
★★★★★2Below averageHeartland Living & Rehab at the Moses H Cone Memor
1131 North Church Street, Greensboro, NC 27401 · 3.7 mi
For-profit · 107 beds · Part of Century Care Management
★★★★★4Above averageWhitestone A Masonic and Eastern Star Community
700 South Holden Road, Greensboro, NC 27407 · 5.1 mi
Non-profit · 60 beds · Part of Life Care Services
★★★★★4Above average
Frequently asked questions
What is Guilford Health Care Center's rating?
Guilford Health Care Center has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Guilford Health Care Center receive?
Its most recent standard health inspection found 5 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Guilford Health Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Guilford Health Care Center?
It is for profit - corporation and part of Lifeworks Rehab. The ownership section on this page lists the owners and managers reported to CMS.
Where is Guilford Health Care Center and how do I contact it?
Guilford Health Care Center is at 2041 Willow Road, Greensboro, NC 27406. Phone: (336) 272-9700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.