nursing home in Greensboro, NC
Whitestone A Masonic and Eastern Star Community
700 South Holden Road, Greensboro, NC 27407 · (336) 299-0031
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Whitestone A Masonic and Eastern Star Community at a glance
Whitestone A Masonic and Eastern Star Community is a 60-bed non-profit nursing home in Greensboro, North Carolina (Guilford County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 4.7 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (May 20, 2026) found 0 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $25,490.
Nursing staff turnover is 57.9% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Life Care Services
- Medicare-certified since
- October 26, 2000
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345506
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.70 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.82 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.82 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.87 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 57.9% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 62.5% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 12 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $25,490 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 105 | 107 | |
| Average residents per day | 51 | 87 | 86 | |
| Occupancy | 85.7% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.3% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.5% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.8% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 28% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 35.8% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.5% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.2% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.5% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.5% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 76.9% | 94.1% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 76% | 92% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 28.3% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 49.6% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 17, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected July 18, 2025 |
| April 17, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected July 18, 2025 |
| April 17, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 7, 2025 |
| April 17, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected May 7, 2025 |
| April 17, 2025 Complaint | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Administration Deficiencies · Tag F0836 | E Potential harm, pattern | Corrected May 7, 2025 |
| April 17, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected October 29, 2024 |
| April 17, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 17, 2025 Complaint | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected May 7, 2025 |
| December 21, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 29, 2024 |
| December 21, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected February 29, 2024 |
| August 5, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 5, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 5, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 5, 2022 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 5, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 5, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 19, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $25,490 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 17, 2025 | Fine | $25,490 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MASONIC AND EASTERN STAR HOME OF NORTH CAROLINA, INCORPORATED Organization | 5% or greater direct ownership interest | 100% | 11/01/1966 |
| PUBLIC FINANCE AUTHORITY Organization | 5% or greater mortgage interest | NOT APPLICABLE | 09/01/2020 |
| PUBLIC FINANCE AUTHORITY Organization | 5% or greater security interest | NOT APPLICABLE | 09/01/2020 |
| HILLEGASS, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 02/02/2026 |
| LIFE CARE SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/24/2025 |
| SLADE-HARTMAN, VENEZELA Individual | adp of the snf | NOT APPLICABLE | 02/02/2026 |
| BAILEY, GILBERT Individual | corporate director | NOT APPLICABLE | 02/14/2025 |
| BROWNING, JERRY Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| BURRIS, LINDA Individual | corporate director | NOT APPLICABLE | 06/14/2020 |
| EDWARDS, DENNIS Individual | corporate director | NOT APPLICABLE | 06/14/2023 |
| FISCHER, AMY -JO Individual | corporate director | NOT APPLICABLE | 06/14/2023 |
| GRIFFITH, DAVID Individual | corporate director | NOT APPLICABLE | 02/01/2020 |
| HUGHES, JAMES Individual | corporate director | NOT APPLICABLE | 06/14/2019 |
| JERNIGAN, GENE Individual | corporate director | NOT APPLICABLE | 06/28/2011 |
| JOHNSON, EDWARD Individual | corporate director | NOT APPLICABLE | 09/18/2021 |
| MILLS, TOMMY Individual | corporate director | NOT APPLICABLE | 12/14/2024 |
| NORRIS, STEVE Individual | corporate director | NOT APPLICABLE | 02/14/2024 |
| OWEN, DEBRA Individual | corporate director | NOT APPLICABLE | 06/11/2024 |
| PATTON, CARL Individual | corporate director | NOT APPLICABLE | 01/14/2023 |
| RIDEOUT, ROBERT Individual | corporate director | NOT APPLICABLE | 02/14/2023 |
| SAWYER, DAVID Individual | corporate director | NOT APPLICABLE | 02/04/2022 |
| TRANSOU, JOSEPH Individual | corporate director | NOT APPLICABLE | 02/01/2022 |
| UNDERWOOD, NORMA Individual | corporate director | NOT APPLICABLE | 06/12/2024 |
| WEBSTER, BRYANT Individual | corporate director | NOT APPLICABLE | 12/14/2002 |
| WELLS, EDWARD Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| EDWARDS, DENNIS Individual | corporate officer | NOT APPLICABLE | 06/14/2023 |
| FISCHER, AMY -JO Individual | corporate officer | NOT APPLICABLE | 06/14/2023 |
| JERNIGAN, GENE Individual | corporate officer | NOT APPLICABLE | 06/28/2011 |
| HILLEGASS, JOSHUA Individual | operational/managerial control | NOT APPLICABLE | 03/03/2025 |
| LEWIS, MARK Individual | operational/managerial control | NOT APPLICABLE | 03/15/2018 |
| LIFE CARE SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
| SLADE-HARTMAN, VENEZELA Individual | operational/managerial control | NOT APPLICABLE | 11/15/2025 |
Other nursing homes near Whitestone A Masonic and Eastern Star Community
Piedmont Hills Center for Nursing and Rehab
109 S Holden Road, Greensboro, NC 27407 · under 1 mi
For-profit · 126 beds · Part of Alliance Health Group
★★★★★1Much below averageCamden Health and Rehabilitation
1 Marithe Court, Greensboro, NC 27407 · 2.2 mi
For-profit · 135 beds · Part of Sanstone Health & Rehabilitation
★★★★★4Above averageFriends Homes at Guilford
925 New Garden Road, Greensboro, NC 27410 · 3.1 mi
Non-profit · 69 beds
- CMS high performer
★★★★★5Much above averageMaple Grove Health and Rehabilitation Center
308 West Meadowview Road, Greensboro, NC 27406 · 3.3 mi
For-profit · 210 beds · Part of Principle Long Term Care
- CMS high performer
★★★★★5Much above averageGreenhaven Health and Rehabilitation Center
801 Greenhaven Drive, Greensboro, NC 27406 · 3.4 mi
For-profit · 120 beds · Part of Principle Long Term Care
- Abuse citation
★★★★★3AverageLinden Place Center for Nursing and Rehabilitation
1201 Carolina Street, Greensboro, NC 27401 · 3.7 mi
For-profit · 105 beds · Part of Alliance Health Group
★★★★★2Below average
Frequently asked questions
What is Whitestone A Masonic and Eastern Star Community's rating?
Whitestone A Masonic and Eastern Star Community has 4 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Whitestone A Masonic and Eastern Star Community receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Whitestone A Masonic and Eastern Star Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Whitestone A Masonic and Eastern Star Community?
It is non profit - other and part of Life Care Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Whitestone A Masonic and Eastern Star Community and how do I contact it?
Whitestone A Masonic and Eastern Star Community is at 700 South Holden Road, Greensboro, NC 27407. Phone: (336) 299-0031.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.