nursing home in Greensboro, NC
Heartland Living & Rehab at the Moses H Cone Memor
1131 North Church Street, Greensboro, NC 27401 · (336) 358-5100
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartland Living & Rehab at the Moses H Cone Memor at a glance
Heartland Living & Rehab at the Moses H Cone Memor is a 107-bed for-profit nursing home in Greensboro, North Carolina (Guilford County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 3.8 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (April 30, 2026) found 2 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 35.8% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 107
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Century Care Management
- Medicare-certified since
- July 11, 1991
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345391
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.79 hrs | 3.85 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.21 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.90 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.48 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 35.8% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 28.6% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 10 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 107 | 105 | 107 | |
| Average residents per day | 92 | 87 | 86 | |
| Occupancy | 85.9% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 3.5% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 9.7% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15.8% | 14% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 17.8% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.9% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.1% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.1% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 34.6% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.5% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 30, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected August 19, 2026 |
| April 30, 2026 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected May 22, 2026 |
| April 30, 2026 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 22, 2026 |
| February 26, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected May 10, 2025 |
| February 26, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected May 10, 2025 |
| February 26, 2025 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected March 19, 2025 |
| February 26, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 19, 2025 |
| February 26, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected March 19, 2025 |
| September 28, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected December 3, 2023 |
| September 28, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected December 3, 2023 |
| September 28, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected December 3, 2023 |
| September 28, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected December 3, 2023 |
| September 28, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected December 3, 2023 |
| September 28, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected December 3, 2023 |
| September 28, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected December 3, 2023 |
| September 28, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected November 1, 2023 |
| September 28, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected November 1, 2023 |
| September 28, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 1, 2023 |
| September 28, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected November 1, 2023 |
| September 28, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 1, 2023 |
| September 28, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 1, 2023 |
| September 28, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 1, 2023 |
| September 28, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected November 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NOAH K DUNCAN MRTL TR Organization | 5% or greater direct ownership interest | 100% | 04/30/2013 |
| BOYETTE, BARBARA Individual | corporate director | NOT APPLICABLE | 03/08/2007 |
| GILLIAM, ROBERT Individual | corporate director | NOT APPLICABLE | 11/14/2008 |
| GILLIAM, ROBERT Individual | corporate officer | NOT APPLICABLE | 09/01/2021 |
| SCHMIDLIN, JAMES Individual | corporate officer | NOT APPLICABLE | 09/01/2021 |
| CENTURY CARE MANAGEMENT, INC. Organization | operational/managerial control | NOT APPLICABLE | 03/08/2007 |
| WILSON, HORACE Individual | w-2 managing employee | NOT APPLICABLE | 08/23/2017 |
Other nursing homes near Heartland Living & Rehab at the Moses H Cone Memor
Linden Place Center for Nursing and Rehabilitation
1201 Carolina Street, Greensboro, NC 27401 · under 1 mi
For-profit · 105 beds · Part of Alliance Health Group
★★★★★2Below averageKindred Hospital East Greensboro
2401 South Side Boulevard, Greensboro, NC 27406 · 3 mi
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★★★★★3AverageBlumenthal Health and Rehabilitation Center
3724 Wireless Drive, Greensboro, NC 27455 · 3 mi
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- Special Focus Facility
- Abuse citation
Not ratedMaple Grove Health and Rehabilitation Center
308 West Meadowview Road, Greensboro, NC 27406 · 3.7 mi
For-profit · 210 beds · Part of Principle Long Term Care
- CMS high performer
★★★★★5Much above averageGuilford Health Care Center
2041 Willow Road, Greensboro, NC 27406 · 3.7 mi
For-profit · 110 beds · Part of Lifeworks Rehab
★★★★★1Much below averagePiedmont Hills Center for Nursing and Rehab
109 S Holden Road, Greensboro, NC 27407 · 3.8 mi
For-profit · 126 beds · Part of Alliance Health Group
★★★★★1Much below average
Frequently asked questions
What is Heartland Living & Rehab at the Moses H Cone Memor's rating?
Heartland Living & Rehab at the Moses H Cone Memor has 4 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Heartland Living & Rehab at the Moses H Cone Memor receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Heartland Living & Rehab at the Moses H Cone Memor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heartland Living & Rehab at the Moses H Cone Memor?
It is for profit - corporation and part of Century Care Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heartland Living & Rehab at the Moses H Cone Memor and how do I contact it?
Heartland Living & Rehab at the Moses H Cone Memor is at 1131 North Church Street, Greensboro, NC 27401. Phone: (336) 358-5100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.