nursing home in Greensboro, NC
Greenhaven Health and Rehabilitation Center
801 Greenhaven Drive, Greensboro, NC 27406 · (336) 292-8371
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Greenhaven Health and Rehabilitation Center at a glance
Greenhaven Health and Rehabilitation Center is a 120-bed for-profit nursing home in Greensboro, North Carolina (Guilford County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the North Carolina average of 2.9.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (July 8, 2025) found 10 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $123,126.
Nursing staff turnover is 62.6% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Principle Long Term Care
- Medicare-certified since
- August 1, 1974
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345132
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.50 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.64 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.45 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.24 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 62.6% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 47.4% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 5 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 82 | 49.2 | 80.6 | Average |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $123,126 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 105 | 107 | |
| Average residents per day | 102 | 87 | 86 | |
| Occupancy | 84.6% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.8% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.1% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.1% | 14% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 11% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.4% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.9% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 14.9% | 5.9% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 3.5% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.4% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 75.3% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 57.7% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 4, 2025 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | J Immediate jeopardy, isolated | Corrected September 9, 2025 |
| September 4, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected August 9, 2025 |
| July 8, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 7, 2025 |
| July 8, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected September 4, 2025 |
| July 8, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected September 4, 2025 |
| July 8, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected September 4, 2025 |
| July 8, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 4, 2025 |
| July 8, 2025 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected September 4, 2025 |
| July 8, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 4, 2025 |
| July 8, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected September 3, 2024 |
| July 8, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected September 4, 2025 |
| April 25, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 22, 2025 |
| April 25, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 22, 2025 |
| March 14, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected May 20, 2024 |
| March 14, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected May 20, 2024 |
| March 14, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected May 20, 2024 |
| March 14, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 11, 2024 |
| March 14, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 11, 2024 |
| March 14, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 11, 2024 |
| March 14, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected April 11, 2024 |
| March 14, 2024 Complaint | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · Tag F0576 | C No harm, widespread | Corrected April 11, 2024 |
| January 13, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 6, 2023 |
| January 13, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 6, 2023 |
| January 13, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | G Actual harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected March 6, 2023 |
| January 13, 2023 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected February 15, 2023 |
| January 13, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected February 15, 2023 |
| January 13, 2023 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected February 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $123,126 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 8, 2025 | Payment Denial | 35 days from August 5, 2025 |
| July 8, 2025 | Fine | $123,126 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLAKE, KHASHANA Individual | adp of the snf | NOT APPLICABLE | 05/12/2025 |
| SIMPSON, MALIK Individual | adp of the snf | NOT APPLICABLE | 05/12/2025 |
| BOICE, GALE Individual | corporate officer | NOT APPLICABLE | 03/05/2018 |
| JOHNSON, DIANNE Individual | corporate officer | NOT APPLICABLE | 01/01/2011 |
| BOICE, GALE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/11/2026 |
| BLAKE, KHASHANA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| ABELA, ANTHONY Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| PRINCIPLE LONG TERM CARE, INC. Organization | operational/managerial control | NOT APPLICABLE | 01/01/2011 |
| SIMPSON, MALIK Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Greenhaven Health and Rehabilitation Center
Maple Grove Health and Rehabilitation Center
308 West Meadowview Road, Greensboro, NC 27406 · 1.4 mi
For-profit · 210 beds · Part of Principle Long Term Care
- CMS high performer
★★★★★5Much above averageKindred Hospital East Greensboro
2401 South Side Boulevard, Greensboro, NC 27406 · 2.9 mi
For-profit · 23 beds · Part of Kindred Healthcare
★★★★★3AverageGuilford Health Care Center
2041 Willow Road, Greensboro, NC 27406 · 3.1 mi
For-profit · 110 beds · Part of Lifeworks Rehab
★★★★★1Much below averageWhitestone A Masonic and Eastern Star Community
700 South Holden Road, Greensboro, NC 27407 · 3.4 mi
Non-profit · 60 beds · Part of Life Care Services
★★★★★4Above averagePiedmont Hills Center for Nursing and Rehab
109 S Holden Road, Greensboro, NC 27407 · 3.8 mi
For-profit · 126 beds · Part of Alliance Health Group
★★★★★1Much below averageCamden Health and Rehabilitation
1 Marithe Court, Greensboro, NC 27407 · 4.3 mi
For-profit · 135 beds · Part of Sanstone Health & Rehabilitation
★★★★★4Above average
Frequently asked questions
What is Greenhaven Health and Rehabilitation Center's rating?
Greenhaven Health and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Greenhaven Health and Rehabilitation Center receive?
Its most recent standard health inspection found 10 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Greenhaven Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Greenhaven Health and Rehabilitation Center?
It is for profit - limited liability company and part of Principle Long Term Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Greenhaven Health and Rehabilitation Center and how do I contact it?
Greenhaven Health and Rehabilitation Center is at 801 Greenhaven Drive, Greensboro, NC 27406. Phone: (336) 292-8371.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.