nursing home in Matthews, NC
Matthews Health & Rehab Center
600 Fullwood Lane, Matthews, NC 28105 · (704) 841-4920
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Matthews Health & Rehab Center at a glance
Matthews Health & Rehab Center is a 166-bed for-profit nursing home in Matthews, North Carolina (Mecklenburg County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (April 16, 2026) found 2 health citations. The North Carolina average is 4.7.
Federal regulators fined it 2 times in the past three years, totaling $82,703.
Nursing staff turnover is 53.8% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 166
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Saber Healthcare Group
- Medicare-certified since
- January 25, 1974
- Resident/family council
- Resident
- County
- Mecklenburg County
- CMS Certification Number
- 345103
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.47 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.52 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.98 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.8% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 57.9% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $82,703 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 166 | 105 | 107 | |
| Average residents per day | 133 | 87 | 86 | |
| Occupancy | 80.1% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.3% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.5% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.7% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.4% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.9% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.4% | 7.2% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 7.5% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.4% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.5% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.2% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 89.2% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 51.3% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 31.4% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 16, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| April 16, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| April 16, 2026 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| April 16, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| April 16, 2026 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| April 16, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| April 16, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| April 16, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 17, 2026 |
| December 18, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Past Non-Compliance |
| February 7, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 7, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 11, 2025 |
| February 7, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | K Immediate jeopardy, pattern | Corrected March 10, 2025 |
| February 7, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected March 10, 2025 |
| February 7, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 10, 2025 |
| February 7, 2025 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | D Potential harm, isolated | Corrected March 10, 2025 |
| February 7, 2025 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 10, 2025 |
| February 7, 2025 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | C No harm, widespread | Corrected March 10, 2025 |
| February 7, 2025 Complaint | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | B No harm, pattern | Corrected March 10, 2025 |
| February 7, 2025 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected March 10, 2025 |
| August 2, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected July 16, 2024 |
| August 2, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 17, 2024 |
| October 13, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 13, 2023 Fire safety | Install properly constructed windows in hallway walls or doors. Smoke Deficiencies · Tag K0364 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 13, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 13, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 13, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected December 14, 2023 |
| October 13, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 13, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 13, 2023 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 13, 2023 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected November 19, 2023 |
| October 13, 2023 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected November 19, 2023 |
| October 13, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected November 19, 2023 |
| October 13, 2023 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected November 19, 2023 |
| October 13, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | B No harm, pattern | Corrected November 9, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $82,703 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 7, 2025 | Fine | $69,076 |
| August 2, 2024 | Fine | $13,627 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WWBV HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 100% | 12/01/2022 |
| VOLPE, BENJAMIN Individual | corporate director | NOT APPLICABLE | 12/01/2022 |
| WEISBERG, WILLIAM Individual | corporate director | NOT APPLICABLE | 12/01/2022 |
| NICOLUZAKIS, GREGORY Individual | corporate officer | NOT APPLICABLE | 12/01/2022 |
| VOLPE, BENJAMIN Individual | corporate officer | NOT APPLICABLE | 12/01/2022 |
| WEISBERG, WILLIAM Individual | corporate officer | NOT APPLICABLE | 12/01/2022 |
| HOPPING, DARIN Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
| SABER GOVERNANCE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
| MCSWAIN, ROBERT Individual | w-2 managing employee | NOT APPLICABLE | 12/01/2022 |
Other nursing homes near Matthews Health & Rehab Center
Royal Park Rehabilitation & Health Center
2700 Roal Commons Lane, Matthews, NC 28105 · 2.1 mi
For-profit · 169 beds · Part of Liberty Senior Living
★★★★★2Below averageWillowbrooke Court Sc Ctr at Matthews Glen
740 Pavilion View Drive, Matthews, NC 28105 · 2.1 mi
Non-profit · 15 beds · Part of Acts Retirement-Life Communities
★★★★★5Much above averageBrookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC 28226 · 3.3 mi
For-profit · 14 beds · Part of Brookdale Senior Living
★★★★★5Much above averageSardis Oaks
5151 Sardis Road, Charlotte, NC 28270 · 4.5 mi
Non-profit · 124 beds · Part of Atrium Health
★★★★★3Average- ★★★★★1Much below average
- ★★★★★1Much below average
Frequently asked questions
What is Matthews Health & Rehab Center's rating?
Matthews Health & Rehab Center has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Matthews Health & Rehab Center receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Matthews Health & Rehab Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Matthews Health & Rehab Center?
It is for profit - corporation and part of Saber Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Matthews Health & Rehab Center and how do I contact it?
Matthews Health & Rehab Center is at 600 Fullwood Lane, Matthews, NC 28105. Phone: (704) 841-4920.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.