nursing home in Charlotte, NC
Brookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC 28226 · (704) 365-8551
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Brookdale Carriage Club Providence at a glance
Brookdale Carriage Club Providence is a 14-bed for-profit nursing home in Charlotte, North Carolina (Mecklenburg County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 8.5 hours of nursing care per day (3.5 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (May 7, 2026) found 1 health citation. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 14
- Certified for
- Medicare
- Chain / affiliated entity
- Brookdale Senior Living
- Medicare-certified since
- April 3, 1997
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Mecklenburg County
- CMS Certification Number
- 345482
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 8.55 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 3.49 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.84 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 7.08 hrs | 3.42 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 4 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 14 | 105 | 107 | |
| Average residents per day | 8 | 87 | 86 | |
| Occupancy | 56.4% | 83.6% | 80.9% |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 83% | 78.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.4% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 29 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 7, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Deficient, Provider has no plan of correction |
| May 7, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Deficient, Provider has no plan of correction |
| April 7, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected June 30, 2025 |
| April 7, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 1, 2025 |
| April 7, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 1, 2025 |
| April 7, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 1, 2025 |
| February 21, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 14, 2024 |
| February 21, 2024 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | F Potential harm, widespread | Corrected March 15, 2024 |
| February 21, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 15, 2024 |
| February 21, 2024 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected March 15, 2024 |
| February 21, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected March 15, 2024 |
| February 21, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 15, 2024 |
| February 21, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected March 15, 2024 |
| February 21, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected March 15, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BKD FM HOLDING COMPANY LLC Organization | 5% or greater direct ownership interest | 100% | 07/29/2011 |
| JONES LANG LASALLE MULTIFAMILY LLC Organization | 5% or greater security interest | NOT APPLICABLE | 08/31/2017 |
| AMERICAN RETIREMENT CORPORATION Organization | adp of the snf | NOT APPLICABLE | 09/06/2025 |
| ARCLP-CHARLOTTE LLC Organization | adp of the snf | NOT APPLICABLE | 05/26/1996 |
| ASHER, JORDAN Individual | adp of the snf | NOT APPLICABLE | 02/24/2020 |
| BROOKDALE SENIOR LIVING COMMUNITIES INC Organization | adp of the snf | NOT APPLICABLE | 12/15/2023 |
| BROOKDALE SENIOR LIVING INC Organization | adp of the snf | NOT APPLICABLE | 07/26/2006 |
| CLONTZ, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 09/06/2025 |
| DRAYTON, CLAUDIA Individual | adp of the snf | NOT APPLICABLE | 06/18/2024 |
| FEBC-ALT HOLDINGS INC Organization | adp of the snf | NOT APPLICABLE | 12/15/2023 |
| FEBC-ALT INVESTORS LLC Organization | adp of the snf | NOT APPLICABLE | 12/15/2023 |
| FIORAVANTI, MARK Individual | adp of the snf | NOT APPLICABLE | 04/13/2025 |
| FREED, VICTORIA Individual | adp of the snf | NOT APPLICABLE | 10/29/2019 |
| HALL, GEORGE Individual | adp of the snf | NOT APPLICABLE | 09/06/2025 |
| HAUSMAN, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 04/24/2025 |
| JONES LANG LASALLE INCORPORATED Organization | adp of the snf | NOT APPLICABLE | 09/06/2025 |
| LBMC PC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| MACE, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 06/18/2024 |
| WALTERS FINANCIAL SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 07/22/2025 |
| WARREN, DENISE Individual | adp of the snf | NOT APPLICABLE | 10/04/2021 |
| WIELANSKY, LEE Individual | adp of the snf | NOT APPLICABLE | 04/23/2015 |
| BROOKDALE SENIOR LIVING COMMUNITIES INC Organization | direct ownership interest | NOT APPLICABLE | 12/15/2023 |
| BROOKDALE SENIOR LIVING INC Organization | indirect ownership interest | NOT APPLICABLE | 07/26/2006 |
| FEBC-ALT HOLDINGS INC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2023 |
| FEBC-ALT INVESTORS LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2023 |
| KAESTNER, HENRY Individual | indirect ownership interest | NOT APPLICABLE | 04/30/2025 |
| KUSSOW, DAWN Individual | indirect ownership interest | NOT APPLICABLE | 04/30/2025 |
| WHITE, CHADWICK Individual | indirect ownership interest | NOT APPLICABLE | 04/30/2025 |
| LA MARRE, KEVIN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 09/06/2025 |
| BOWMAN, KEVIN Individual | managing control - governing body | NOT APPLICABLE | 10/01/2021 |
| KAESTNER, HENRY Individual | managing control - governing body | NOT APPLICABLE | 03/21/2022 |
| STENGLE, NIKOLAS Individual | managing control - governing body | NOT APPLICABLE | 11/08/2025 |
| WHITE, CHADWICK Individual | managing control - governing body | NOT APPLICABLE | 03/09/2018 |
| ARC MANAGMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2007 |
| CLONTZ, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 06/13/2025 |
| HALL, GEORGE Individual | operational/managerial control | NOT APPLICABLE | 08/26/2025 |
| KAESTNER, HENRY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2022 |
| KUSSOW, DAWN Individual | operational/managerial control | NOT APPLICABLE | 07/23/2024 |
| LA MARRE, KEVIN Individual | operational/managerial control | NOT APPLICABLE | 01/22/2017 |
| LEWIS, LAURA Individual | operational/managerial control | NOT APPLICABLE | 07/22/2025 |
Showing 40 of 44 records.
Other nursing homes near Brookdale Carriage Club Providence
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Briar Creek Health Center
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★★★★★4Above averageMatthews Health & Rehab Center
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★★★★★2Below average- ★★★★★1Much below average
Frequently asked questions
What is Brookdale Carriage Club Providence's rating?
Brookdale Carriage Club Providence has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Brookdale Carriage Club Providence receive?
Its most recent standard health inspection found 1 citation, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Brookdale Carriage Club Providence accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Brookdale Carriage Club Providence?
It is for profit - corporation and part of Brookdale Senior Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Brookdale Carriage Club Providence and how do I contact it?
Brookdale Carriage Club Providence is at 5804 Old Providence Road, Charlotte, NC 28226. Phone: (704) 365-8551.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.