nursing home in Pleasant Garden, NC
Clapps Nursing Center INC
5229 Appomattox Road, Pleasant Garden, NC 27313 · (336) 674-2252
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Clapps Nursing Center INC at a glance
Clapps Nursing Center INC is a 118-bed for-profit nursing home in Pleasant Garden, North Carolina (Guilford County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (September 25, 2025) found 0 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47.5% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 118
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 1, 1976
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345024
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.67 hrs | 3.85 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.35 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.46 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.43 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 47.5% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 11.1% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 0 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 118 | 105 | 107 | |
| Average residents per day | 107 | 87 | 86 | |
| Occupancy | 90.7% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.2% | 3.5% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15.7% | 14% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 3% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.8% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.4% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.1% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.4% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 36.9% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 95.8% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 0 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 26, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Miscellaneous Deficiencies · Tag K0700 | D Potential harm, isolated | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected September 23, 2024 |
| June 26, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 23, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CLAPP HEALTH CARE LLC Organization | 5% or greater direct ownership interest | 100% | 08/31/2023 |
| CLAPP HEALTH CARE LLC Organization | adp of the snf | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, DANIELLE Individual | adp of the snf | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, DANIELLE Individual | corporate officer | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, MATTHEW Individual | corporate officer | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, DANIELLE Individual | direct ownership interest | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, MATTHEW Individual | direct ownership interest | NOT APPLICABLE | 08/31/2023 |
| HOLLOWELL, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 08/31/2023 |
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- Abuse citation
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- CMS high performer
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★★★★★3AverageAdams Farm Living & Rehabilitation
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Frequently asked questions
What is Clapps Nursing Center INC's rating?
Clapps Nursing Center INC has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Clapps Nursing Center INC receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Clapps Nursing Center INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Clapps Nursing Center INC?
It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.
Where is Clapps Nursing Center INC and how do I contact it?
Clapps Nursing Center INC is at 5229 Appomattox Road, Pleasant Garden, NC 27313. Phone: (336) 674-2252.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.