nursing home in Manchester, NH
Saint Teresa Rehabilitation & Nursing Center
519 Bridge Street, Manchester, NH 03104 · (603) 668-2373
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Saint Teresa Rehabilitation & Nursing Center at a glance
Saint Teresa Rehabilitation & Nursing Center is a 51-bed non-profit nursing home in Manchester, New Hampshire (Hillsborough County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Hampshire average of 3.
Residents receive about 4 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (April 29, 2026) found 6 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47.4% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 51
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Catholic Charities New Hampshire
- Medicare-certified since
- April 1, 1996
- Resident/family council
- Resident
- County
- Hillsborough County
- CMS Certification Number
- 305071
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.01 hrs | 3.90 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.78 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.60 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.51 hrs | 3.47 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 47.4% | 44.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 40% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 23 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 51 | 100 | 107 | |
| Average residents per day | 46 | 81 | 86 | |
| Occupancy | 90.8% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 17.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.8% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 5.5% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 21.4% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.2% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.4% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.6% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.8% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.3% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.6% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.7% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 29, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 2, 2026 |
| April 29, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 26, 2026 |
| April 29, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 13, 2026 |
| April 29, 2026 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected June 4, 2026 |
| April 29, 2026 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected June 18, 2026 |
| April 29, 2026 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 15, 2026 |
| April 29, 2026 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 15, 2026 |
| March 7, 2025 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected April 21, 2025 |
| March 7, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected April 21, 2025 |
| March 7, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected April 21, 2025 |
| March 7, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected April 21, 2025 |
| March 7, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 21, 2025 |
| March 7, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 15, 2025 |
| March 7, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 15, 2025 |
| March 28, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 8, 2024 |
| March 28, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected May 8, 2024 |
| March 28, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 8, 2024 |
| March 28, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected May 8, 2024 |
| March 28, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected May 8, 2024 |
| March 28, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | C No harm, widespread | Corrected May 8, 2024 |
| March 28, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 13, 2024 |
| March 28, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 20, 2024 |
| March 28, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 28, 2024 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected May 13, 2024 |
| March 28, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected April 11, 2024 |
| March 28, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | B No harm, pattern | Corrected April 10, 2024 |
| March 28, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected April 10, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NH CATHOLIC CHARITIES INC Organization | 5% or greater direct ownership interest | 100% | 01/01/1990 |
| BARRETT, KEVIN Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| COUGHLIN, JAMIE Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| GILBERT, MICHAEL Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| GOSSETT, ROBERT Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| GRIP, BRIAN Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| HILTON, RICHARD Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| JALBERT, JASON Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| LEGERE, TINA Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| LIBASCI, PETER Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| MIRABLE, CATHERINE Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| MULLIKIN, ANU Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| OUELLETTE, RUSS Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| PATENAUDE, JOHN Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| POWERS, EDWARD Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| RACZKA, JOSEPH Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| RYAN, MARIA Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| SHUSTER, PATRICIA Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| STEINMETZ, THOMAS Individual | corporate director | NOT APPLICABLE | 10/01/2018 |
| BLONSKI, THOMAS Individual | corporate officer | NOT APPLICABLE | 03/13/2006 |
| HILDENBRAND, DAVID Individual | corporate officer | NOT APPLICABLE | 04/12/2017 |
| NH CATHOLIC CHARITIES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/1990 |
| BERNARD, ALAIN Individual | w-2 managing employee | NOT APPLICABLE | 10/01/2018 |
| BLONSKI, THOMAS Individual | w-2 managing employee | NOT APPLICABLE | 03/13/2006 |
| RICHARDSON, SARAH Individual | w-2 managing employee | NOT APPLICABLE | 10/18/2018 |
| ROGERS, LUANNE Individual | w-2 managing employee | NOT APPLICABLE | 10/01/2018 |
| ZIRKLE, KAREN Individual | w-2 managing employee | NOT APPLICABLE | 10/18/2018 |
Other nursing homes near Saint Teresa Rehabilitation & Nursing Center
- ★★★★★4Above average
Hanover Hill Health Care Center
700 Hanover Street, Manchester, NH 03104 · under 1 mi
For-profit · 124 beds
★★★★★4Above averageMount Carmel Rehabilitation and Nursing Center
235 Myrtle Street, Manchester, NH 03104 · under 1 mi
Non-profit · 122 beds · Part of Catholic Charities New Hampshire
★★★★★3AverageMaple Leaf Health Care Center
198 Pearl Street, Manchester, NH 03104 · under 1 mi
For-profit · 114 beds
★★★★★5Much above averageVilla Crest Nursing and Retirement Center
1276 Hanover Street, Manchester, NH 03104 · 1.5 mi
For-profit · 126 beds
★★★★★4Above averageCourville at Manchester
44 West Webster Street, Manchester, NH 03104 · 1.6 mi
For-profit · 76 beds
- Special Focus candidate
★★★★★2Below average
Frequently asked questions
What is Saint Teresa Rehabilitation & Nursing Center's rating?
Saint Teresa Rehabilitation & Nursing Center has 2 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Saint Teresa Rehabilitation & Nursing Center receive?
Its most recent standard health inspection found 6 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Saint Teresa Rehabilitation & Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Saint Teresa Rehabilitation & Nursing Center?
It is non profit - corporation and part of Catholic Charities New Hampshire. The ownership section on this page lists the owners and managers reported to CMS.
Where is Saint Teresa Rehabilitation & Nursing Center and how do I contact it?
Saint Teresa Rehabilitation & Nursing Center is at 519 Bridge Street, Manchester, NH 03104. Phone: (603) 668-2373.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.