nursing home in Manchester, NH
Mount Carmel Rehabilitation and Nursing Center
235 Myrtle Street, Manchester, NH 03104 · (603) 627-3811
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mount Carmel Rehabilitation and Nursing Center at a glance
Mount Carmel Rehabilitation and Nursing Center is a 122-bed non-profit nursing home in Manchester, New Hampshire (Hillsborough County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New Hampshire average of 3.
Residents receive about 4.1 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (July 24, 2025) found 3 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 43.4% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Church Related
- Beds
- 122
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Catholic Charities New Hampshire
- Medicare-certified since
- April 1, 1996
- Resident/family council
- Resident
- County
- Hillsborough County
- CMS Certification Number
- 305067
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.08 hrs | 3.90 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.66 hrs | 0.78 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.44 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.70 hrs | 3.47 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 43.4% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 45% | 40.9% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 122 | 100 | 107 | |
| Average residents per day | 110 | 81 | 86 | |
| Occupancy | 89.9% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.8% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.9% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10% | 17.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.4% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.1% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.7% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.8% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 19% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 26.9% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.7% | 97.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.6% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.2% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2026 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 9, 2026 |
| July 24, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected August 15, 2025 |
| July 24, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected September 9, 2025 |
| July 24, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 9, 2025 |
| May 22, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 14, 2024 |
| May 22, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected June 14, 2024 |
| May 22, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected June 14, 2024 |
| May 22, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 14, 2024 |
| May 22, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 10, 2024 |
| May 22, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected June 6, 2024 |
| May 22, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 10, 2024 |
| May 22, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 10, 2024 |
| May 22, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected June 12, 2024 |
| April 27, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 22, 2023 |
| April 27, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 26, 2023 |
| April 27, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 24, 2023 |
| April 27, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 26, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NH CATHOLIC CHARITIES INC Organization | 5% or greater direct ownership interest | 100% | 01/01/1969 |
| BARRETT, KEVIN Individual | corporate director | NOT APPLICABLE | 09/01/2016 |
| COUGHLIN, ADAM Individual | corporate director | NOT APPLICABLE | 09/01/2020 |
| DEMERS, KATE Individual | corporate director | NOT APPLICABLE | 09/01/2020 |
| DESROSIERS, KEVIN Individual | corporate director | NOT APPLICABLE | 09/01/2020 |
| FORD, PATRICK Individual | corporate director | NOT APPLICABLE | 09/01/2019 |
| HILTON, RICHARD Individual | corporate director | NOT APPLICABLE | 09/01/2017 |
| HUARD, SUSAN Individual | corporate director | NOT APPLICABLE | 09/01/2020 |
| JALBERT, JASON Individual | corporate director | NOT APPLICABLE | 09/01/2017 |
| LEGERE, TINA Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| LIBASCI, PETER Individual | corporate director | NOT APPLICABLE | 09/01/2011 |
| MCLEAN, JEFFREY Individual | corporate director | NOT APPLICABLE | 09/01/2021 |
| MIRABLE, CATHERINE Individual | corporate director | NOT APPLICABLE | 09/01/2019 |
| MULLIKIN, ANU Individual | corporate director | NOT APPLICABLE | 09/01/2016 |
| OUELLETTE, RUSS Individual | corporate director | NOT APPLICABLE | 09/01/2017 |
| PATENAUDE, JOHN Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| POWERS, EDWARD Individual | corporate director | NOT APPLICABLE | 09/01/2018 |
| BLONSKI, THOMAS Individual | corporate officer | NOT APPLICABLE | 07/01/2006 |
| HILDENBRAND, DAVID Individual | corporate officer | NOT APPLICABLE | 04/12/2017 |
| NH CATHOLIC CHARITIES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/1969 |
| BERNARD, ALAIN Individual | w-2 managing employee | NOT APPLICABLE | 10/01/2018 |
| BLONSKI, THOMAS Individual | w-2 managing employee | NOT APPLICABLE | 07/01/2006 |
| BOHUNICKY, JOSEPH Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2016 |
| RICHARDSON, SARAH Individual | w-2 managing employee | NOT APPLICABLE | 10/18/2018 |
| ZIRKLE, KAREN Individual | w-2 managing employee | NOT APPLICABLE | 10/18/2018 |
Other nursing homes near Mount Carmel Rehabilitation and Nursing Center
Maple Leaf Health Care Center
198 Pearl Street, Manchester, NH 03104 · under 1 mi
For-profit · 114 beds
★★★★★5Much above averageSaint Teresa Rehabilitation & Nursing Center
519 Bridge Street, Manchester, NH 03104 · under 1 mi
Non-profit · 51 beds · Part of Catholic Charities New Hampshire
★★★★★2Below averageCourville at Manchester
44 West Webster Street, Manchester, NH 03104 · under 1 mi
For-profit · 76 beds
- Special Focus candidate
★★★★★2Below averageHanover Hill Health Care Center
700 Hanover Street, Manchester, NH 03104 · 1.1 mi
For-profit · 124 beds
★★★★★4Above average- ★★★★★4Above average
Villa Crest Nursing and Retirement Center
1276 Hanover Street, Manchester, NH 03104 · 2.3 mi
For-profit · 126 beds
★★★★★4Above average
Frequently asked questions
What is Mount Carmel Rehabilitation and Nursing Center's rating?
Mount Carmel Rehabilitation and Nursing Center has 3 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Mount Carmel Rehabilitation and Nursing Center receive?
Its most recent standard health inspection found 3 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Mount Carmel Rehabilitation and Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mount Carmel Rehabilitation and Nursing Center?
It is non profit - church related and part of Catholic Charities New Hampshire. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mount Carmel Rehabilitation and Nursing Center and how do I contact it?
Mount Carmel Rehabilitation and Nursing Center is at 235 Myrtle Street, Manchester, NH 03104. Phone: (603) 627-3811.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.