nursing home in Agawam, MA
Agawam North Rehab and Nursing
55 Cooper Street, Agawam, MA 01001 · (413) 333-8131
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Agawam North Rehab and Nursing at a glance
Agawam North Rehab and Nursing is a 124-bed for-profit nursing home in Agawam, Massachusetts (Hampden County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.
Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (April 9, 2025) found 16 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 1 time in the past three years, totaling $86,130.
Nursing staff turnover is 44.5% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 124
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Stern Consultants
- Medicare-certified since
- December 10, 2002
- Resident/family council
- Resident
- County
- Hampden County
- CMS Certification Number
- 225766
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.65 hrs | 3.86 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.65 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.32 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.48 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 44.5% | 38.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 38.9% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 16 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 109.5 | 51.8 | 80.6 | Worse |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $86,130 | $34,265 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 124 | 120 | 107 | |
| Average residents per day | 111 | 99 | 86 | |
| Occupancy | 89.5% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.6% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2.2% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.8% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 9.6% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.5% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.1% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.8% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.9% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.4% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 77% | 77.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.6% | 78.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 9, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 23, 2025 |
| April 9, 2025 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | E Potential harm, pattern | Corrected April 23, 2025 |
| April 9, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected April 23, 2025 |
| April 9, 2025 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected April 23, 2025 |
| April 9, 2025 Standard | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · Tag F0576 | E Potential harm, pattern | Corrected April 23, 2025 |
| April 9, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 9, 2025 |
| April 9, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 23, 2025 |
| April 9, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected May 1, 2025 |
| October 22, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 8, 2024 |
| January 23, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected February 19, 2024 |
| January 23, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 19, 2024 |
| January 23, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 19, 2024 |
| January 23, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 19, 2024 |
| January 23, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected February 19, 2024 |
| January 23, 2024 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | C No harm, widespread | Corrected February 19, 2024 |
| January 23, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected February 19, 2024 |
| January 23, 2024 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | B No harm, pattern | Corrected February 28, 2024 |
| July 26, 2022 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected September 1, 2022 |
| July 26, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected September 13, 2022 |
| July 26, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected September 13, 2022 |
| July 26, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected September 13, 2022 |
| July 26, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 13, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $86,130 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 9, 2025 | Fine | $86,130 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRIEDMAN, SHANA Individual | 5% or greater direct ownership interest | 12% | 09/01/2023 |
| COM FAMILY TRUST Organization | 5% or greater indirect ownership interest | 10% | 10/16/2023 |
| AGAWAM NORTH PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| COM FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| E NEWHOUSE FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ETN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| PLEW, ANDREA Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| STERN, BEZALEL Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC Organization | adp of the snf | NOT APPLICABLE | 07/13/2025 |
| TAZIFOR, ROGER Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| TLCO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| TLM FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| T NEWHOUSE FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | corporate officer | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | indirect ownership interest | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| ETN FAMILY HOLDINGS LLC Organization | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| PLEW, ANDREA Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC Organization | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
Showing 40 of 44 records.
Other nursing homes near Agawam North Rehab and Nursing
Agawam West Rehab and Nursing
61 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 164 beds · Part of Stern Consultants
★★★★★2Below averageAgawam South Rehab and Nursing
65 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 122 beds · Part of Stern Consultants
★★★★★4Above averageAgawam East Rehab and Nursing
464 Main Street, Agawam, MA 01001 · under 1 mi
For-profit · 123 beds · Part of Stern Consultants
- CMS high performer
★★★★★5Much above averageJulian J Levitt Family Nursing Home
770 Converse Street, Longmeadow, MA 01106 · 3.6 mi
Non-profit · 200 beds · Part of Chelsea Jewish Lifecare
★★★★★4Above averageEast Longmeadow Skilled Nursing Center
305 Maple Street, East Longmeadow, MA 01028 · 4.6 mi
Non-profit · 131 beds · Part of Integritus Healthcare
★★★★★4Above averageLoomis Lakeside at Reeds Landing
807 Wilbraham Road, Springfield, MA 01109 · 4.8 mi
Non-profit · 42 beds
★★★★★5Much above average
Frequently asked questions
What is Agawam North Rehab and Nursing's rating?
Agawam North Rehab and Nursing has 1 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Agawam North Rehab and Nursing receive?
Its most recent standard health inspection found 16 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Agawam North Rehab and Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Agawam North Rehab and Nursing?
It is for profit - limited liability company and part of Stern Consultants. The ownership section on this page lists the owners and managers reported to CMS.
Where is Agawam North Rehab and Nursing and how do I contact it?
Agawam North Rehab and Nursing is at 55 Cooper Street, Agawam, MA 01001. Phone: (413) 333-8131.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.