nursing home in Agawam, MA
Agawam South Rehab and Nursing
65 Cooper Street, Agawam, MA 01001 · (413) 786-8000
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Agawam South Rehab and Nursing at a glance
Agawam South Rehab and Nursing is a 122-bed for-profit nursing home in Agawam, Massachusetts (Hampden County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (March 10, 2026) found 6 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 44.2% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 122
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Stern Consultants
- Medicare-certified since
- March 4, 1969
- Resident/family council
- Resident
- County
- Hampden County
- CMS Certification Number
- 225176
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.64 hrs | 3.86 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.74 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.15 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.48 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 44.2% | 38.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 50% | 42.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 43 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 122 | 120 | 107 | |
| Average residents per day | 96 | 99 | 86 | |
| Occupancy | 78.5% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.1% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 11.6% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 16.9% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.9% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.5% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.1% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 33.6% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 84.6% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 75.8% | 78.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 10, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 31, 2026 |
| March 10, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 31, 2026 |
| March 10, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 2, 2026 |
| March 10, 2026 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected April 2, 2026 |
| March 10, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected April 2, 2026 |
| March 10, 2026 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected April 2, 2026 |
| March 10, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 2, 2026 |
| March 10, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 2, 2026 |
| April 23, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 23, 2025 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected May 16, 2025 |
| November 26, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 26, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected December 16, 2024 |
| November 26, 2024 Standard | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Tag F0646 | D Potential harm, isolated | Corrected December 16, 2024 |
| October 10, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 24, 2023 |
| October 10, 2023 Standard | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · Tag F0559 | D Potential harm, isolated | Corrected November 24, 2023 |
| October 10, 2023 Standard | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691 | D Potential harm, isolated | Corrected November 24, 2023 |
| October 10, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected November 24, 2023 |
| October 10, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected November 24, 2023 |
| October 10, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 24, 2023 |
| October 10, 2023 Standard | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · Tag F0790 | D Potential harm, isolated | Corrected November 24, 2023 |
| October 10, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 24, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRIEDMAN, SHANA Individual | 5% or greater direct ownership interest | 12% | 10/16/2023 |
| COM FAMILY TRUST Organization | 5% or greater indirect ownership interest | 10% | 10/16/2023 |
| AGAWAM SOUTH PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| COM FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| E NEWHOUSE FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ETN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/13/2025 |
| FRIEDMAN, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| PLEW, ANDREA Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| STERN, BEZALEL Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC Organization | adp of the snf | NOT APPLICABLE | 07/13/2025 |
| SUBIRA, MARTA Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| TLCO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| TLM FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| T NEWHOUSE FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | corporate officer | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | indirect ownership interest | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | indirect ownership interest | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| ETN FAMILY HOLDINGS LLC Organization | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| PLEW, ANDREA Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC Organization | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| SUBIRA, MARTA Individual | operational/managerial control | NOT APPLICABLE | 04/22/2024 |
Showing 40 of 43 records.
Other nursing homes near Agawam South Rehab and Nursing
Agawam West Rehab and Nursing
61 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 164 beds · Part of Stern Consultants
★★★★★2Below averageAgawam North Rehab and Nursing
55 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 124 beds · Part of Stern Consultants
★★★★★1Much below averageAgawam East Rehab and Nursing
464 Main Street, Agawam, MA 01001 · under 1 mi
For-profit · 123 beds · Part of Stern Consultants
- CMS high performer
★★★★★5Much above averageJulian J Levitt Family Nursing Home
770 Converse Street, Longmeadow, MA 01106 · 3.7 mi
Non-profit · 200 beds · Part of Chelsea Jewish Lifecare
★★★★★4Above averageEast Longmeadow Skilled Nursing Center
305 Maple Street, East Longmeadow, MA 01028 · 4.6 mi
Non-profit · 131 beds · Part of Integritus Healthcare
★★★★★4Above averageWestfield Rehabilitation and Health Center
37 Feeding Hills Road, Westfield, MA 01085 · 4.8 mi
For-profit · 80 beds
★★★★★2Below average
Frequently asked questions
What is Agawam South Rehab and Nursing's rating?
Agawam South Rehab and Nursing has 4 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Agawam South Rehab and Nursing receive?
Its most recent standard health inspection found 6 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Agawam South Rehab and Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Agawam South Rehab and Nursing?
It is for profit - limited liability company and part of Stern Consultants. The ownership section on this page lists the owners and managers reported to CMS.
Where is Agawam South Rehab and Nursing and how do I contact it?
Agawam South Rehab and Nursing is at 65 Cooper Street, Agawam, MA 01001. Phone: (413) 786-8000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.