nursing home in Agawam, MA
Agawam East Rehab and Nursing
464 Main Street, Agawam, MA 01001 · (413) 333-2200
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Agawam East Rehab and Nursing at a glance
Agawam East Rehab and Nursing is a 123-bed for-profit nursing home in Agawam, Massachusetts (Hampden County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (March 18, 2026) found 3 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 34.9% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 123
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Stern Consultants
- Medicare-certified since
- January 14, 1986
- Resident/family council
- Resident
- County
- Hampden County
- CMS Certification Number
- 225286
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.69 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.37 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.49 hrs | 2.25 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.31 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 34.9% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 17 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 123 | 120 | 107 | |
| Average residents per day | 93 | 99 | 86 | |
| Occupancy | 75.9% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.9% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.1% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 26.7% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.1% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.3% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.6% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.2% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.8% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 74.2% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.7% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 25, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected December 12, 2025 |
| November 25, 2025 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected December 12, 2025 |
| September 2, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 25, 2025 |
| December 16, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected January 8, 2025 |
| December 16, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected January 8, 2025 |
| December 16, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected January 8, 2025 |
| December 16, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected January 8, 2025 |
| December 16, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected January 7, 2025 |
| December 16, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 7, 2025 |
| December 16, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 7, 2025 |
| December 16, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 7, 2025 |
| December 16, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected January 5, 2025 |
| October 17, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | Establish policies and procedures including evacuation. Emergency Preparedness Deficiencies · Tag E0020 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected December 8, 2023 |
| October 17, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected December 6, 2023 |
| October 17, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 6, 2023 |
| October 17, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected December 6, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ETN FAMILY HOLDINGS LLC Organization | 5% or greater direct ownership interest | 21% | 09/01/2023 |
| FRIEDMAN, SHANA Individual | 5% or greater direct ownership interest | 12% | 10/16/2023 |
| COM FAMILY TRUST Organization | 5% or greater indirect ownership interest | 10% | 10/16/2023 |
| AGAWAM EAST PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| COM FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| E NEWHOUSE FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| ETN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| MUSTAPHA, BOLAJI Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| PLEW, ANDREA Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC Organization | adp of the snf | NOT APPLICABLE | 07/20/2025 |
| TLCO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| TLM FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| T NEWHOUSE FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | direct ownership interest | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | indirect ownership interest | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | indirect ownership interest | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | managing control - governing body | NOT APPLICABLE | 10/16/2023 |
| ASHKAR, RAMI Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| BEATTY, BRITTANY Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| ERBLICH, AVRAHAM Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| ETN FAMILY HOLDINGS LLC Organization | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| FRIEDMAN, BENJAMIN Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| MILLMAN, CHAIM Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| MUSTAPHA, BOLAJI Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| NEWHOUSE, ERIC Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| PLEW, ANDREA Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
| SHEPS, BORUCH Individual | operational/managerial control | NOT APPLICABLE | 10/16/2023 |
Showing 40 of 44 records.
Other nursing homes near Agawam East Rehab and Nursing
Agawam North Rehab and Nursing
55 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 124 beds · Part of Stern Consultants
★★★★★1Much below averageAgawam West Rehab and Nursing
61 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 164 beds · Part of Stern Consultants
★★★★★2Below averageAgawam South Rehab and Nursing
65 Cooper Street, Agawam, MA 01001 · under 1 mi
For-profit · 122 beds · Part of Stern Consultants
★★★★★4Above averageJulian J Levitt Family Nursing Home
770 Converse Street, Longmeadow, MA 01106 · 3.4 mi
Non-profit · 200 beds · Part of Chelsea Jewish Lifecare
★★★★★4Above averageEast Longmeadow Skilled Nursing Center
305 Maple Street, East Longmeadow, MA 01028 · 4.4 mi
Non-profit · 131 beds · Part of Integritus Healthcare
★★★★★4Above averageCare One at Redstone
135 Benton Drive, East Longmeadow, MA 01028 · 4.7 mi
For-profit · 254 beds · Part of Careone
★★★★★2Below average
Frequently asked questions
What is Agawam East Rehab and Nursing's rating?
Agawam East Rehab and Nursing has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Agawam East Rehab and Nursing receive?
Its most recent standard health inspection found 3 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Agawam East Rehab and Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Agawam East Rehab and Nursing?
It is for profit - limited liability company and part of Stern Consultants. The ownership section on this page lists the owners and managers reported to CMS.
Where is Agawam East Rehab and Nursing and how do I contact it?
Agawam East Rehab and Nursing is at 464 Main Street, Agawam, MA 01001. Phone: (413) 333-2200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.