nursing home in Leeds, MA
Linda Manor Extended Care Facility
349 Haydenville Road, Leeds, MA 01053 · (413) 586-7700
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Linda Manor Extended Care Facility at a glance
Linda Manor Extended Care Facility is a 123-bed non-profit nursing home in Leeds, Massachusetts (Hampshire County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Massachusetts average of 3.
Residents receive about 3.9 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (September 29, 2025) found 2 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 1 time in the past three years, totaling $8,788.
Nursing staff turnover is 52.4% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 123
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Integritus Healthcare
- Medicare-certified since
- October 3, 1989
- Resident/family council
- Resident
- County
- Hampshire County
- CMS Certification Number
- 225363
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.94 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.65 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.41 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 52.4% | 38.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 43.5% | 42.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 39 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,788 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 123 | 120 | 107 | |
| Average residents per day | 115 | 99 | 86 | |
| Occupancy | 93.1% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 20.3% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 36% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 34.5% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.6% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 25.5% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.9% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 37.7% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 83.9% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.6% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 29, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 30, 2025 |
| September 29, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected December 30, 2025 |
| September 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 31, 2025 |
| September 29, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected October 31, 2025 |
| June 6, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 16, 2025 |
| June 6, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | G Actual harm, isolated | Corrected May 16, 2025 |
| June 6, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 4, 2025 |
| August 29, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected October 3, 2024 |
| August 29, 2024 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected October 3, 2024 |
| August 29, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 3, 2024 |
| July 9, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected August 26, 2024 |
| July 9, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 26, 2024 |
| July 9, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | D Potential harm, isolated | Corrected August 26, 2024 |
| July 9, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected August 26, 2024 |
| July 9, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected August 26, 2024 |
| July 9, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected August 26, 2024 |
| July 9, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected August 12, 2024 |
| July 9, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 12, 2024 |
| July 9, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 12, 2024 |
| July 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected August 12, 2024 |
| July 9, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 12, 2024 |
| February 29, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 14, 2024 |
| February 29, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 14, 2024 |
| November 1, 2023 Standard · Infection control | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected November 17, 2023 |
| November 1, 2023 Standard · Infection control | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 17, 2023 |
| March 24, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 1, 2023 |
| March 24, 2023 Fire safety | Install properly constructed windows in hallway walls or doors. Smoke Deficiencies · Tag K0364 | D Potential harm, isolated | Corrected May 1, 2023 |
| March 24, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected May 1, 2023 |
| March 24, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected May 3, 2023 |
| March 24, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 3, 2023 |
| March 24, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 3, 2023 |
| March 24, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 3, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,788 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 6, 2025 | Fine | $8,788 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CEC MANAGEMENT SYSTEMS INC Organization | 5% or greater direct ownership interest | 100% | 12/30/2022 |
| INTEGRITUS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 12/30/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | 5% or greater indirect ownership interest | — | 02/01/2022 |
| CEC MANAGEMENT SYSTEMS INC Organization | adp of the snf | NOT APPLICABLE | 03/03/2025 |
| GINGRAS, MARCIE JO Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| HEINZE, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/03/2025 |
| JONES, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| WHITCOMB, WINTHROP Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| JONES, WILLIAM Individual | corporate director | NOT APPLICABLE | 12/30/2022 |
| GINGRAS, MARCIE JO Individual | corporate officer | NOT APPLICABLE | 02/01/2022 |
| JONES, WILLIAM Individual | corporate officer | NOT APPLICABLE | 12/30/2022 |
| CEC MANAGEMENT SYSTEMS INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| HEINZE, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
Other nursing homes near Linda Manor Extended Care Facility
Care One at Northampton
548 Elm Street, Northampton, MA 01060 · 2.9 mi
For-profit · 125 beds · Part of Careone
★★★★★4Above averageHadley Pointe Nursing Rehab & Care
20 North Maple Street, Hadley, MA 01035 · 7.3 mi
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- New owner (last 12 months)
★★★★★1Much below averageCenter for Extended Care at Amherst
150 University Drive, Amherst, MA 01002 · 8.2 mi
For-profit · 134 beds · Part of Shimon Lefkowitz
★★★★★1Much below averageCare One at Holyoke
260 Easthampton Road, Holyoke, MA 01040 · 9.6 mi
For-profit · 164 beds · Part of Careone
- CMS high performer
★★★★★5Much above averageDay Brook Village Senior Living
298 Jarvis Avenue, Holyoke, MA 01040 · 10.7 mi
Non-profit · 92 beds · Part of Integritus Healthcare
★★★★★2Below averageSouth Hadley Rehabilitation and Nursing Center
573 Granby Rd, South Hadley, MA 01075 · 11.1 mi
For-profit · 132 beds
★★★★★2Below average
Frequently asked questions
What is Linda Manor Extended Care Facility's rating?
Linda Manor Extended Care Facility has 3 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Linda Manor Extended Care Facility receive?
Its most recent standard health inspection found 2 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Linda Manor Extended Care Facility accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Linda Manor Extended Care Facility?
It is non profit - corporation and part of Integritus Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Linda Manor Extended Care Facility and how do I contact it?
Linda Manor Extended Care Facility is at 349 Haydenville Road, Leeds, MA 01053. Phone: (413) 586-7700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.