nursing home in Northampton, MA

Care One at Northampton

548 Elm Street, Northampton, MA 01060 · (413) 586-3150

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Care One at Northampton at a glance

Care One at Northampton is a 125-bed for-profit nursing home in Northampton, Massachusetts (Hampshire County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.

Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (December 19, 2025) found 4 health citations. The Massachusetts average is 6.8.

Federal regulators fined it 2 times in the past three years, totaling $39,819.

Nursing staff turnover is 50% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
125
Certified for
Medicare and Medicaid
Chain / affiliated entity
Careone
Medicare-certified since
February 1, 1978
Resident/family council
Resident
County
Hampshire County
CMS Certification Number
225257

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 53 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 53.3 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 53.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53 / 53.3 / 5Average

Staffing

This facility3.58 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.58 hrs3.86 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.52 hrs0.65 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.99 hrs2.25 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.12 hrs3.48 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)50%38.2%45.8%Worse
Registered nurse turnover (yearly) (lower is better)40%42.6%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility4Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)479Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)3451.880.6Better

Penalties

This facility2Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$39,819$34,265$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds125120107
Average residents per day1049986
Occupancy83.3%82.1%80.9%

Long-stay residents

This facility0.7%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.7%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)17.3%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)3.3%16.4%13.9%Better
Long-stay residents whose walking worsened (lower is better)6%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)3%5.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.2%15.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)12.3%19.5%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)21.1%21.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)93.7%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98%92.6%93.6%Average

Short-stay residents

This facility1.1%Massachusetts average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.1%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)77.6%77.7%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)85.7%78.3%82%Average

Inspection citations

State inspectors cited this home for 21 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.

DateCitationSeverityStatus
December 19, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 2, 2026
December 19, 2025
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
D
Potential harm, isolated
Corrected February 2, 2026
December 19, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected February 2, 2026
December 19, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 2, 2026
February 20, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
G
Actual harm, isolated
Corrected March 19, 2025
February 20, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 19, 2025
February 4, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
G
Actual harm, isolated
Corrected January 29, 2025
February 4, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 29, 2025
February 4, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 29, 2025
September 3, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected September 30, 2024
September 3, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected September 30, 2024
September 3, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected September 30, 2024
September 3, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 30, 2024
May 30, 2023
Standard
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Tag F0909
F
Potential harm, widespread
Corrected June 16, 2023
May 30, 2023
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected June 16, 2023
May 30, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected June 16, 2023
May 30, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 16, 2023
May 30, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected June 16, 2023
May 30, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 16, 2023
May 30, 2023
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected June 16, 2023
May 30, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 16, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $39,819 in fines.

DatePenaltyAmount / length
February 20, 2025Fine$31,031
February 4, 2025Fine$8,788

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
THCI OF MASSACHUSETTS, LLC
Organization
5% or greater direct ownership interest—07/01/2003
CARE REALTY, LLC
Organization
5% or greater indirect ownership interest—04/30/2002
DES-I 2016 GRAT
Organization
5% or greater indirect ownership interest—12/01/2021
STRAUS, DANIEL
Individual
5% or greater indirect ownership interest—07/01/2003
BARUCH, DAVID
Individual
corporate officerNOT APPLICABLE12/01/2021
HEALTHBRIDGE MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE07/01/2003
BARUCH, DAVID
Individual
w-2 managing employeeNOT APPLICABLE12/01/2021

Other nursing homes near Care One at Northampton

  1. Linda Manor Extended Care Facility

    349 Haydenville Road, Leeds, MA 01053 · 2.9 mi

    Non-profit · 123 beds · Part of Integritus Healthcare

    ★★★★★3Average
  2. Hadley Pointe Nursing Rehab & Care

    20 North Maple Street, Hadley, MA 01035 · 6 mi

    For-profit · 154 beds

    • New owner (last 12 months)
    ★★★★★1Much below average
  3. Center for Extended Care at Amherst

    150 University Drive, Amherst, MA 01002 · 6.9 mi

    For-profit · 134 beds · Part of Shimon Lefkowitz

    ★★★★★1Much below average
  4. Care One at Holyoke

    260 Easthampton Road, Holyoke, MA 01040 · 7 mi

    For-profit · 164 beds · Part of Careone

    • CMS high performer
    ★★★★★5Much above average
  5. South Hadley Rehabilitation and Nursing Center

    573 Granby Rd, South Hadley, MA 01075 · 8.2 mi

    For-profit · 132 beds

    ★★★★★2Below average
  6. Day Brook Village Senior Living

    298 Jarvis Avenue, Holyoke, MA 01040 · 8.2 mi

    Non-profit · 92 beds · Part of Integritus Healthcare

    ★★★★★2Below average

All nursing homes in Northampton, MA · Compare side by side

Frequently asked questions

What is Care One at Northampton's rating?

Care One at Northampton has 4 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Care One at Northampton receive?

Its most recent standard health inspection found 4 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Care One at Northampton accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Care One at Northampton?

It is for profit - limited liability company and part of Careone. The ownership section on this page lists the owners and managers reported to CMS.

Where is Care One at Northampton and how do I contact it?

Care One at Northampton is at 548 Elm Street, Northampton, MA 01060. Phone: (413) 586-3150.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.