nursing home in Holyoke, MA
Day Brook Village Senior Living
298 Jarvis Avenue, Holyoke, MA 01040 · (413) 538-7551
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Day Brook Village Senior Living at a glance
Day Brook Village Senior Living is a 92-bed non-profit nursing home in Holyoke, Massachusetts (Hampden County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.
Residents receive about 4 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (April 3, 2025) found 19 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.2% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 92
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Integritus Healthcare
- Medicare-certified since
- July 28, 1981
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Hampden County
- CMS Certification Number
- 225269
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.96 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.58 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.41 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.56 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 37.2% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 40% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 19 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 71 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 92 | 120 | 107 | |
| Average residents per day | 87 | 99 | 86 | |
| Occupancy | 94.2% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.3% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.3% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.7% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 24.9% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 22.2% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.7% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 8.9% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.8% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.2% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.3% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 86.7% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.3% | 78.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 39 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 18, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 16, 2025 |
| November 18, 2025 Complaint | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Tag F0573 | D Potential harm, isolated | Corrected December 16, 2025 |
| November 18, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 17, 2025 |
| April 3, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected May 18, 2025 |
| April 3, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 18, 2025 |
| April 3, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected May 18, 2025 |
| April 3, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 18, 2025 |
| April 3, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected May 18, 2025 |
| April 3, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected May 18, 2025 |
| April 3, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected May 18, 2025 |
| March 26, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 1, 2025 |
| March 26, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 1, 2025 |
| March 26, 2025 Complaint | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected May 1, 2025 |
| February 5, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 5, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 5, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected March 31, 2024 |
| February 5, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 5, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 5, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 5, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 5, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 5, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 5, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | C No harm, widespread | Corrected March 21, 2024 |
| August 4, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 22, 2022 |
| August 4, 2022 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected September 22, 2022 |
| August 4, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected September 22, 2022 |
| August 4, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected September 22, 2022 |
| August 4, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 22, 2022 |
| August 4, 2022 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected September 22, 2022 |
| August 4, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 22, 2022 |
| August 4, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 8, 2022 |
| August 4, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected September 8, 2022 |
| August 4, 2022 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected September 8, 2022 |
| August 4, 2022 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | E Potential harm, pattern | Corrected September 8, 2022 |
| August 4, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 8, 2022 |
| August 4, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 8, 2022 |
| August 4, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 8, 2022 |
| August 4, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 8, 2022 |
| August 4, 2022 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 8, 2022 |
| August 4, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 8, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| INTEGRITUS HEALTHCARE INC Organization | 5% or greater direct ownership interest | 100% | 09/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | 5% or greater indirect ownership interest | 100% | 02/01/2022 |
| GINGRAS, MARCIE JO Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE INC Organization | adp of the snf | NOT APPLICABLE | 02/27/2025 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 02/27/2025 |
| JONES, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| KAZI, FAHIM Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| WALTON, DANE Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| JONES, WILLIAM Individual | corporate director | NOT APPLICABLE | 05/12/2017 |
| GINGRAS, MARCIE JO Individual | corporate officer | NOT APPLICABLE | 12/31/2021 |
| JONES, WILLIAM Individual | corporate officer | NOT APPLICABLE | 05/12/2017 |
| INTEGRITUS HEALTHCARE INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| KAZI, FAHIM Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| WALTON, DANE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
Other nursing homes near Day Brook Village Senior Living
Massachusetts Veterans Home at Holyoke
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Not ratedCare One at Holyoke
260 Easthampton Road, Holyoke, MA 01040 · 1.2 mi
For-profit · 164 beds · Part of Careone
- CMS high performer
★★★★★5Much above averageRegalcare at Holyoke
282 Cabot Street, Holyoke, MA 01040 · 1.2 mi
For-profit · 102 beds · Part of Regalcare
★★★★★1Much below averageRenaissance Manor on Cabot
279 Cabot Street, Holyoke, MA 01040 · 1.3 mi
For-profit · 61 beds · Part of Genesis Healthcare
- CMS high performer
★★★★★5Much above averageMission Care at Holyoke
35 Holy Family Road, Holyoke, MA 01040 · 2.3 mi
For-profit · 125 beds · Part of Icare Health Network
- Abuse citation
★★★★★1Much below averageMont Marie Rehabilitation & Healthcare Center
36 Lower Westfield Road, Holyoke, MA 01040 · 2.6 mi
For-profit · 84 beds · Part of Marquis Health Services
★★★★★4Above average
Frequently asked questions
What is Day Brook Village Senior Living's rating?
Day Brook Village Senior Living has 2 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Day Brook Village Senior Living receive?
Its most recent standard health inspection found 19 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Day Brook Village Senior Living accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Day Brook Village Senior Living?
It is non profit - corporation and part of Integritus Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Day Brook Village Senior Living and how do I contact it?
Day Brook Village Senior Living is at 298 Jarvis Avenue, Holyoke, MA 01040. Phone: (413) 538-7551.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.