nursing home in Holyoke, MA

Care One at Holyoke

260 Easthampton Road, Holyoke, MA 01040 · (413) 519-5229

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★5
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Care One at Holyoke at a glance

Care One at Holyoke is a 164-bed for-profit nursing home in Holyoke, Massachusetts (Hampden County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.

Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (September 17, 2025) found 1 health citation. The Massachusetts average is 6.8.

It has not received a federal fine in the past three years.

Nursing staff turnover is 25.4% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
164
Certified for
Medicare and Medicaid
Chain / affiliated entity
Careone
Medicare-certified since
June 26, 1975
Resident/family council
Resident
County
Hampden County
CMS Certification Number
225236

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 53 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)5 / 53.1 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 53.3 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 53.4 / 53.8 / 5Better

Staffing

This facility3.62 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.62 hrs3.86 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.48 hrs0.65 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.30 hrs2.25 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.16 hrs3.48 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)25.4%38.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)22.7%42.6%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility1Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)179Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)351.880.6Better

Penalties

This facility0Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$34,265$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds164120107
Average residents per day1589986
Occupancy96.4%82.1%80.9%

Long-stay residents

This facility1.6%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.6%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.8%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)69.3%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.2%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.6%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)7.7%16.4%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.7%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)3%5.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.2%15.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0.3%0.1%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)38.2%19.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)12.4%21.2%19%Better
Long-stay residents given a flu vaccine (higher is better)100%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.6%92.6%93.6%Average

Short-stay residents

This facility62.1%Massachusetts average78.3%U.S. average82%
Short-stay residents given a pneumonia vaccine: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents given a pneumonia vaccine (higher is better)62.1%78.3%82%Worse

Inspection citations

State inspectors cited this home for 10 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
September 17, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected January 12, 2026
September 17, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected September 30, 2025
July 29, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected September 27, 2024
July 29, 2024
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
E
Potential harm, pattern
Corrected September 27, 2024
July 29, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected September 27, 2024
July 29, 2024
Fire safety
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies · Tag E0030
D
Potential harm, isolated
Corrected September 27, 2024
July 29, 2024
Fire safety
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies · Tag E0036
D
Potential harm, isolated
Corrected September 27, 2024
April 5, 2023
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected May 30, 2023
April 5, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 1, 2023
April 5, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 1, 2023
April 5, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 1, 2023
April 5, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected May 1, 2023
April 5, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 1, 2023
April 5, 2023
Standard
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Tag F0551
D
Potential harm, isolated
Corrected May 1, 2023
April 5, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected May 1, 2023
April 5, 2023
Standard
Report COVID19 data to residents and families.
Infection Control Deficiencies · Tag F0885
B
No harm, pattern
Corrected May 1, 2023
April 5, 2023
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
B
No harm, pattern
Corrected May 1, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
THCI OF MASSACHUSETTS, LLC
Organization
5% or greater direct ownership interest—01/26/2009
CARE REALTY, LLC
Organization
5% or greater indirect ownership interest100%01/26/2009
DES-I 2016 GRAT
Organization
5% or greater indirect ownership interest—12/01/2021
STRAUS, DANIEL
Individual
5% or greater indirect ownership interest—01/10/2003
STRAUS, DANIEL
Individual
corporate directorNOT APPLICABLE05/22/2003
BARUCH, DAVID
Individual
corporate officerNOT APPLICABLE12/01/2021
HEALTHBRIDGE MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE01/27/2009
BARUCH, DAVID
Individual
w-2 managing employeeNOT APPLICABLE12/01/2021

Other nursing homes near Care One at Holyoke

  1. Day Brook Village Senior Living

    298 Jarvis Avenue, Holyoke, MA 01040 · 1.2 mi

    Non-profit · 92 beds · Part of Integritus Healthcare

    ★★★★★2Below average
  2. Massachusetts Veterans Home at Holyoke

    110 Cherry Street, Holyoke, MA 01040 · 1.9 mi

    Government · 128 beds

    Not rated
  3. Regalcare at Holyoke

    282 Cabot Street, Holyoke, MA 01040 · 1.9 mi

    For-profit · 102 beds · Part of Regalcare

    ★★★★★1Much below average
  4. Renaissance Manor on Cabot

    279 Cabot Street, Holyoke, MA 01040 · 2 mi

    For-profit · 61 beds · Part of Genesis Healthcare

    • CMS high performer
    ★★★★★5Much above average
  5. South Hadley Rehabilitation and Nursing Center

    573 Granby Rd, South Hadley, MA 01075 · 3.3 mi

    For-profit · 132 beds

    ★★★★★2Below average
  6. Mission Care at Holyoke

    35 Holy Family Road, Holyoke, MA 01040 · 3.5 mi

    For-profit · 125 beds · Part of Icare Health Network

    • Abuse citation
    ★★★★★1Much below average

All nursing homes in Holyoke, MA · Compare side by side

Frequently asked questions

What is Care One at Holyoke's rating?

Care One at Holyoke has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Care One at Holyoke receive?

Its most recent standard health inspection found 1 citation, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Care One at Holyoke accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Care One at Holyoke?

It is for profit - limited liability company and part of Careone. The ownership section on this page lists the owners and managers reported to CMS.

Where is Care One at Holyoke and how do I contact it?

Care One at Holyoke is at 260 Easthampton Road, Holyoke, MA 01040. Phone: (413) 519-5229.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.