nursing home in Shreveport, LA
Heritage Manor West
7060 Cottonwood Blvd, Shreveport, LA 71129 · (318) 686-1400
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Manor West at a glance
Heritage Manor West is a 140-bed for-profit nursing home in Shreveport, Louisiana (Caddo County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 3.8 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (March 11, 2026) found 10 health citations. The Louisiana average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 42.6% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 140
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Beebe Family
- Medicare-certified since
- November 1, 1997
- Resident/family council
- Resident
- County
- Caddo County
- CMS Certification Number
- 195447
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.80 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.35 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.40 hrs | 2.27 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.36 hrs | 3.21 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 42.6% | 47.6% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 36.4% | 41.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 57 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 140 | 122 | 107 | |
| Average residents per day | 112 | 91 | 86 | |
| Occupancy | 79.9% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.7% | 22.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.7% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.5% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 15.2% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.3% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.9% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.4% | 23.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 18.7% | 15.8% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 98.9% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 3.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 88.6% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 16, 2026 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected August 14, 2026 |
| July 16, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected August 14, 2026 |
| March 11, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected April 17, 2026 |
| March 11, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected April 17, 2026 |
| March 11, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 17, 2026 |
| March 11, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 11, 2026 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 11, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 11, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 11, 2026 Standard | Put firmly secured handrails on each side of hallways. Environmental Deficiencies · Tag F0924 | D Potential harm, isolated | Corrected April 17, 2026 |
| January 8, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected January 31, 2025 |
| January 8, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected January 31, 2025 |
| January 8, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected January 31, 2025 |
| January 8, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected January 31, 2025 |
| January 8, 2025 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 10, 2024 Complaint | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | E Potential harm, pattern | Corrected December 20, 2024 |
| December 10, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 20, 2024 |
| January 10, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected February 8, 2024 |
| January 10, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 8, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ACT INVESTMENTS, LLC Organization | 5% or greater direct ownership interest | 15% | 11/01/2014 |
| LENA HERITAGE LLC Organization | 5% or greater direct ownership interest | 85% | 11/01/2014 |
| BEEBE, NANCY Individual | 5% or greater indirect ownership interest | 14% | 11/01/2014 |
| DAVID & FELICIA STALLARD CHILD TR Organization | 5% or greater indirect ownership interest | 5% | 01/01/2014 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA Organization | 5% or greater indirect ownership interest | 5% | 11/01/2014 |
| GERARD AND ALISON DANOS CHILDRENS TR Organization | 5% or greater indirect ownership interest | — | 11/01/2014 |
| JOSEPH & ALISON SADLER CHILDREN TR Organization | 5% or greater indirect ownership interest | — | 11/01/2014 |
| SADLER, JOSEPH Individual | 5% or greater indirect ownership interest | 14% | 11/01/2014 |
| STALLARD, DAVID Individual | 5% or greater indirect ownership interest | 14% | 11/01/2014 |
| ACCOUNT MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| ARIA CARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 08/01/2022 |
| BEEBE, BOBBY Individual | adp of the snf | NOT APPLICABLE | 01/01/2013 |
| BEEBE, ELTON Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BEEBE, NANCY Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LENA HERITAGE LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| PARKINSON, TONI Individual | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2014 |
| PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLC Organization | adp of the snf | NOT APPLICABLE | 12/31/2010 |
| PROVIDENCE CARE LLC Organization | adp of the snf | NOT APPLICABLE | 04/07/2020 |
| PROVIDER PROFESSIONAL SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTS Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| SAVOY, KIRK Individual | adp of the snf | NOT APPLICABLE | 10/03/2016 |
| SINGH, KRISHNA Individual | adp of the snf | NOT APPLICABLE | 01/09/2020 |
| STALLARD, DAVID Individual | adp of the snf | NOT APPLICABLE | 04/07/2020 |
| TRISTAR REHAB INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| VERDIN ENTERPRISES, LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2021 |
| WESTWOOD MANOR NURSING & REHABILITATION LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| PARKINSON, TONI Individual | corporate officer | NOT APPLICABLE | 11/15/2015 |
| ACCOUNT MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| BEEBE, BOBBY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| BEEBE, ELTON Individual | operational/managerial control | NOT APPLICABLE | 11/01/2014 |
| GARCIA, GLORIA Individual | operational/managerial control | NOT APPLICABLE | 04/05/2013 |
| LENA HERITAGE LLC Organization | operational/managerial control | NOT APPLICABLE | 11/01/2014 |
| PARKINSON, TONI Individual | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC Organization | operational/managerial control | NOT APPLICABLE | 11/01/2014 |
| PROVIDENCE CARE LLC Organization | operational/managerial control | NOT APPLICABLE | 04/07/2020 |
| PROVIDER PROFESSIONAL SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
Showing 40 of 44 records.
Other nursing homes near Heritage Manor West
The Guest House Skilled Nursing and Rehabilitation
9225 Normandie Drive, Shreveport, LA 71118 · 4.1 mi
For-profit · 177 beds · Part of Priority Management
★★★★★1Much below averageSouthern Hills Healthcare and Rehabilitation
9105 Baird Road, Shreveport, LA 71118 · 4.4 mi
For-profit · 101 beds · Part of The Beebe Family
★★★★★1Much below averageThe Bradford Skilled Nursing and Rehabilitation
3050 Baird Road, Shreveport, LA 71118 · 4.5 mi
For-profit · 146 beds · Part of Priority Management
★★★★★1Much below averageHeritage Manor South
9712 Mansfield Road, Shreveport, LA 71118 · 4.5 mi
For-profit · 145 beds · Part of The Beebe Family
★★★★★4Above averageSouthern Oaks Nursing & Rehabilitation Center
1524 Glen Oaks Place, Shreveport, LA 71103 · 5.1 mi
For-profit · 61 beds · Part of Central Management Company
★★★★★3Average- ★★★★★3Average
Frequently asked questions
What is Heritage Manor West's rating?
Heritage Manor West has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Heritage Manor West receive?
Its most recent standard health inspection found 10 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Heritage Manor West accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Manor West?
It is for profit - limited liability company and part of The Beebe Family. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Manor West and how do I contact it?
Heritage Manor West is at 7060 Cottonwood Blvd, Shreveport, LA 71129. Phone: (318) 686-1400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.