nursing home in Shreveport, LA
Progressive Care Center
2550 Kings Hwy, Shreveport, LA 71103 · (318) 212-8200
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Progressive Care Center at a glance
Progressive Care Center is a 48-bed non-profit nursing home in Shreveport, Louisiana (Caddo County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Louisiana average of 2.6.
Residents receive about 8.5 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (April 1, 2026) found 4 health citations. The Louisiana average is 6.4.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 48
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 1, 1978
- Resident/family council
- Resident
- County
- Caddo County
- CMS Certification Number
- 195136
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.6 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 8.54 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.93 hrs | 0.31 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 4.27 hrs | 2.27 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 7.45 hrs | 3.21 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 33 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 48 | 122 | 107 | |
| Average residents per day | 32 | 91 | 86 | |
| Occupancy | 66.5% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 5.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.4% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 6.1% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 5.4% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 53.3% | 17.8% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.3% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.3% | 23.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 17.5% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 93.1% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.7% | 93.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 3.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 71.1% | 76.3% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 78.3% | 85.9% | 82% | Average |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 11, 2026 Complaint | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected July 26, 2026 |
| April 1, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 14, 2026 |
| April 1, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected May 14, 2026 |
| April 1, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 14, 2026 |
| February 26, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Waiver has been granted |
| February 26, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected April 9, 2025 |
| February 26, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected April 9, 2025 |
| February 26, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected April 9, 2025 |
| February 26, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 9, 2025 |
| August 14, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 6, 2024 |
| May 7, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 24, 2024 |
| February 7, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Waiver has been granted |
| February 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected March 13, 2024 |
| February 7, 2024 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected March 13, 2024 |
| December 20, 2023 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected February 1, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WILLIS KNIGHTON MEDICAL CENTER, INC. Organization | 5% or greater direct ownership interest | 100% | 09/20/1985 |
| CRUMP, DEBRA Individual | adp of the snf | NOT APPLICABLE | 04/28/2025 |
| NICHOLLS, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 09/19/2025 |
| WILLIS KNIGHTON MEDICAL CENTER, INC. Organization | adp of the snf | NOT APPLICABLE | 07/30/2025 |
| BLANCHARD, PIERRE Individual | corporate director | NOT APPLICABLE | 11/01/1983 |
| BRYSON, EUGENE Individual | corporate director | NOT APPLICABLE | 05/27/2014 |
| ELROD, JAMES Individual | corporate director | NOT APPLICABLE | 08/01/1981 |
| FARIS, DANIELLE Individual | corporate director | NOT APPLICABLE | 06/01/2023 |
| HUGHES, FRANK Individual | corporate director | NOT APPLICABLE | 05/01/1996 |
| LASSEIGNE, RAYMOND Individual | corporate director | NOT APPLICABLE | 06/28/2021 |
| PUGH, LAMAR Individual | corporate director | NOT APPLICABLE | 12/14/2021 |
| SALE, RICHARD Individual | corporate director | NOT APPLICABLE | 01/28/2014 |
| SIMPKINS, ELAINE Individual | corporate director | NOT APPLICABLE | 06/02/2015 |
| COBB, JASON Individual | corporate officer | NOT APPLICABLE | 01/01/2023 |
| CRAWFORD, BRIAN Individual | corporate officer | NOT APPLICABLE | 01/09/2019 |
| FIELDER, JERRY Individual | corporate officer | NOT APPLICABLE | 11/28/2017 |
| GAVIN, PEGGY Individual | corporate officer | NOT APPLICABLE | 01/01/2018 |
| OLDS, DEBORAH Individual | corporate officer | NOT APPLICABLE | 02/21/2023 |
| WARD, MARY JANE Individual | corporate officer | NOT APPLICABLE | 08/01/2024 |
| CRUMP, DEBRA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2019 |
| CRUMP, DEBRA Individual | operational/managerial control | NOT APPLICABLE | 06/01/2019 |
| WILLIS KNIGHTON MEDICAL CENTER, INC. Organization | trustee of the snf | NOT APPLICABLE | 07/01/2007 |
Other nursing homes near Progressive Care Center
Willis-Knighton Extended Care Center
2550 Kings Highway, Shreveport, LA 71103 · under 1 mi
Non-profit · 24 beds
★★★★★4Above averageShreveport Manor Skilled Nursing & Rehabilitation
3302 Mansfield Road, Shreveport, LA 71103 · under 1 mi
For-profit · 127 beds · Part of Priority Management
★★★★★1Much below averageRoseview Nursing and Rehabilitation Center
3405 Mansfield Road, Shreveport, LA 71103 · under 1 mi
For-profit · 124 beds · Part of Central Management Company
★★★★★2Below averageClaiborne Healthcare Center
1536 Claiborne Ave., Shreveport, LA 71103 · 1 mi
For-profit · 81 beds · Part of Nexion Health
★★★★★1Much below averageMagnolia Manor Nursing and Rehab Ctr, LLC
1411 Claiborne Avenue, Shreveport, LA 71103 · 1.1 mi
For-profit · 98 beds · Part of Central Management Company
★★★★★3AverageHarmony House Nursing and Rehabilitation Center, I
1825 Laurel St., Shreveport, LA 71103 · 1.1 mi
For-profit · 115 beds · Part of Central Management Company
★★★★★5Much above average
Frequently asked questions
What is Progressive Care Center's rating?
Progressive Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Progressive Care Center receive?
Its most recent standard health inspection found 4 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Progressive Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Progressive Care Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Progressive Care Center and how do I contact it?
Progressive Care Center is at 2550 Kings Hwy, Shreveport, LA 71103. Phone: (318) 212-8200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.