nursing home in Shreveport, LA
Heritage Manor South
9712 Mansfield Road, Shreveport, LA 71118 · (318) 687-2080
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Manor South at a glance
Heritage Manor South is a 145-bed for-profit nursing home in Shreveport, Louisiana (Caddo County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Louisiana average of 2.6.
Residents receive about 3.7 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (January 14, 2026) found 4 health citations. The Louisiana average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 145
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Beebe Family
- Medicare-certified since
- April 1, 1997
- Resident/family council
- Both
- County
- Caddo County
- CMS Certification Number
- 195408
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.6 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.72 hrs | 3.76 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.32 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.35 hrs | 2.27 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.04 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 50% | 47.6% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 41.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 34 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 145 | 122 | 107 | |
| Average residents per day | 108 | 91 | 86 | |
| Occupancy | 74.5% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.2% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 22.4% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 2.1% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 4.1% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 13.4% | 17.8% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 11% | 17.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.7% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.8% | 23.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.2% | 15.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.9% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 90.2% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 1, 2026 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected April 29, 2026 |
| January 14, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected February 20, 2026 |
| January 14, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 20, 2026 |
| December 11, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Past Non-Compliance |
| July 22, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected August 22, 2025 |
| July 22, 2025 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected August 22, 2025 |
| October 30, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected December 14, 2024 |
| October 30, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected December 14, 2024 |
| October 30, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected December 14, 2024 |
| October 30, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected December 14, 2024 |
| October 30, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected December 14, 2024 |
| October 30, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected December 14, 2024 |
| October 30, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected December 14, 2024 |
| November 29, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected January 12, 2024 |
| November 29, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected January 12, 2024 |
| November 29, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | E Potential harm, pattern | Corrected January 12, 2024 |
| November 29, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected January 12, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ACT INVESTMENTS, LLC Organization | 5% or greater direct ownership interest | 15% | 01/01/2010 |
| MEDICO LLC Organization | 5% or greater direct ownership interest | 85% | 01/01/2010 |
| DAVID & FELICIA STALLARD CHILD TR Organization | 5% or greater indirect ownership interest | — | 01/01/2010 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA Organization | 5% or greater indirect ownership interest | 5% | 01/01/2010 |
| GERARD AND ALISON DANOS CHILDRENS TR Organization | 5% or greater indirect ownership interest | — | 01/01/2010 |
| JOSEPH & ALISON SADLER CHILDREN TR Organization | 5% or greater indirect ownership interest | — | 01/01/2010 |
| ACCOUNT MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| ALISONS 2016 FAM TR NO 2 Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| ARIA CARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2022 |
| BANAKA, JACOB Individual | adp of the snf | NOT APPLICABLE | 02/12/2020 |
| BASS, PAT Individual | adp of the snf | NOT APPLICABLE | 05/04/2021 |
| BEEBE 2013 CHILDRENS TR NG Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BEEBE, BOBBY Individual | adp of the snf | NOT APPLICABLE | 01/01/2013 |
| FELICIAS 2016 FAM TR NO 2 Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LECC OPELOUSAS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LECC SHREVEPORT LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LOUISIANA EXTENDED CARE CENTERS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| PARKINSON, TONI Individual | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2013 |
| PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLC Organization | adp of the snf | NOT APPLICABLE | 03/17/2009 |
| PROVIDENCE CARE LLC Organization | adp of the snf | NOT APPLICABLE | 04/07/2020 |
| PROVIDER PROFESSIONAL SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| STALLARD, DAVID Individual | adp of the snf | NOT APPLICABLE | 04/07/2020 |
| TRISTAR REHAB INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| VERDIN ENTERPRISES, LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2021 |
| PARKINSON, TONI Individual | corporate officer | NOT APPLICABLE | 11/15/2015 |
| ACCOUNT MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| BANAKA, JACOB Individual | operational/managerial control | NOT APPLICABLE | 02/12/2020 |
| BASS, PAT Individual | operational/managerial control | NOT APPLICABLE | 05/04/2021 |
| BEEBE, BOBBY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| BEEBE, ELTON Individual | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| IRBY, FRANCES Individual | operational/managerial control | NOT APPLICABLE | 02/01/2011 |
| MEDICO LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| PARKINSON, TONI Individual | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| PATHWAY SOUTH LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| PROVIDENCE CARE LLC Organization | operational/managerial control | NOT APPLICABLE | 04/07/2020 |
Showing 40 of 43 records.
Other nursing homes near Heritage Manor South
The Guest House Skilled Nursing and Rehabilitation
9225 Normandie Drive, Shreveport, LA 71118 · 1.3 mi
For-profit · 177 beds · Part of Priority Management
★★★★★1Much below averageThe Bradford Skilled Nursing and Rehabilitation
3050 Baird Road, Shreveport, LA 71118 · 1.9 mi
For-profit · 146 beds · Part of Priority Management
★★★★★1Much below averageSouthern Hills Healthcare and Rehabilitation
9105 Baird Road, Shreveport, LA 71118 · 2 mi
For-profit · 101 beds · Part of The Beebe Family
★★★★★1Much below averageGarden Park Nursing & Rehab Ctr, LLC
9111 Linwood Avenue, Shreveport, LA 71106 · 3.9 mi
For-profit · 160 beds · Part of Central Management Company
★★★★★3AverageHeritage Manor West
7060 Cottonwood Blvd, Shreveport, LA 71129 · 4.5 mi
For-profit · 140 beds · Part of The Beebe Family
★★★★★1Much below averageSpring Lake Skilled Nursing and Rehabilitation
8622 Line Avenue, Shreveport, LA 71106 · 5.4 mi
For-profit · 160 beds · Part of Priority Management
★★★★★5Much above average
Frequently asked questions
What is Heritage Manor South's rating?
Heritage Manor South has 4 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Heritage Manor South receive?
Its most recent standard health inspection found 4 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Heritage Manor South accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Manor South?
It is for profit - limited liability company and part of The Beebe Family. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Manor South and how do I contact it?
Heritage Manor South is at 9712 Mansfield Road, Shreveport, LA 71118. Phone: (318) 687-2080.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.