nursing home in Shreveport, LA
The Guest House Skilled Nursing and Rehabilitation
9225 Normandie Drive, Shreveport, LA 71118 · (318) 686-0515
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Guest House Skilled Nursing and Rehabilitation at a glance
The Guest House Skilled Nursing and Rehabilitation is a 177-bed for-profit nursing home in Shreveport, Louisiana (Caddo County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 2.7 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (June 4, 2026) found 9 health citations. The Louisiana average is 6.4.
Federal regulators fined it 3 times in the past three years, totaling $136,132.
Nursing staff turnover is 65.8% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 177
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Priority Management
- Medicare-certified since
- August 1, 1996
- Resident/family council
- Resident
- County
- Caddo County
- CMS Certification Number
- 195380
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.67 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.24 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.65 hrs | 2.27 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.40 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 65.8% | 47.6% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 55.6% | 41.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 6 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 123.3 | 65.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $136,132 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 177 | 122 | 107 | |
| Average residents per day | 134 | 91 | 86 | |
| Occupancy | 75.6% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.2% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.7% | 22.7% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20.1% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 11.2% | 17.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.2% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 25.2% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 20% | 15.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 7.1% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 39 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected July 17, 2026 |
| June 4, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 4, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 4, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 4, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 4, 2026 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 4, 2026 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 4, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 4, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected July 17, 2026 |
| April 10, 2025 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 10, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 10, 2025 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | D Potential harm, isolated | Corrected May 16, 2025 |
| September 25, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | J Immediate jeopardy, isolated | Corrected October 9, 2024 |
| September 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected October 9, 2024 |
| September 25, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 9, 2024 |
| September 25, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected October 9, 2024 |
| August 28, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected September 13, 2024 |
| June 20, 2024 Complaint | Employ staff that are licensed, certified, or registered in accordance with state laws. Administration Deficiencies · Tag F0839 | E Potential harm, pattern | Corrected July 19, 2024 |
| June 20, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected July 19, 2024 |
| May 9, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 10, 2024 |
| May 9, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 10, 2024 |
| March 14, 2024 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected February 5, 2024 |
| March 14, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected April 11, 2024 |
| March 14, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 11, 2024 |
| September 20, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected September 12, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $136,132 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 25, 2024 | Fine | $112,197 |
| March 14, 2024 | Fine | $12,761 |
| September 20, 2023 | Fine | $11,174 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SDB HOLDINGS Organization | 5% or greater direct ownership interest | 100% | 04/01/2019 |
| BIHM, CHRISTIAN Individual | adp of the snf | NOT APPLICABLE | 04/18/2025 |
| MCGRAW, JIMIKA Individual | adp of the snf | NOT APPLICABLE | 09/19/2018 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 04/17/2025 |
| PROGRESSIVE REHAB SOLUTIONS, LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| BAUDER, WILLIAM Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, DOUGLAS Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, STEVEN Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, STEVEN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 08/14/2025 |
| BAUDER, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2019 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2019 |
Other nursing homes near The Guest House Skilled Nursing and Rehabilitation
Southern Hills Healthcare and Rehabilitation
9105 Baird Road, Shreveport, LA 71118 · under 1 mi
For-profit · 101 beds · Part of The Beebe Family
★★★★★1Much below averageThe Bradford Skilled Nursing and Rehabilitation
3050 Baird Road, Shreveport, LA 71118 · under 1 mi
For-profit · 146 beds · Part of Priority Management
★★★★★1Much below averageHeritage Manor South
9712 Mansfield Road, Shreveport, LA 71118 · 1.3 mi
For-profit · 145 beds · Part of The Beebe Family
★★★★★4Above averageGarden Park Nursing & Rehab Ctr, LLC
9111 Linwood Avenue, Shreveport, LA 71106 · 2.7 mi
For-profit · 160 beds · Part of Central Management Company
★★★★★3AverageHeritage Manor West
7060 Cottonwood Blvd, Shreveport, LA 71129 · 4.1 mi
For-profit · 140 beds · Part of The Beebe Family
★★★★★1Much below averageSpring Lake Skilled Nursing and Rehabilitation
8622 Line Avenue, Shreveport, LA 71106 · 4.2 mi
For-profit · 160 beds · Part of Priority Management
★★★★★5Much above average
Frequently asked questions
What is The Guest House Skilled Nursing and Rehabilitation's rating?
The Guest House Skilled Nursing and Rehabilitation has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did The Guest House Skilled Nursing and Rehabilitation receive?
Its most recent standard health inspection found 9 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does The Guest House Skilled Nursing and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Guest House Skilled Nursing and Rehabilitation?
It is for profit - limited liability company and part of Priority Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Guest House Skilled Nursing and Rehabilitation and how do I contact it?
The Guest House Skilled Nursing and Rehabilitation is at 9225 Normandie Drive, Shreveport, LA 71118. Phone: (318) 686-0515.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.