nursing home in Kapaa, HI
Samuel Mahelona Memorial Hospital
4800 Kawaihau Road, Kapaa, HI 96746 · (808) 822-4961
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Samuel Mahelona Memorial Hospital at a glance
Samuel Mahelona Memorial Hospital is a 66-bed government nursing home in Kapaa, Hawaii (Kauai County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Hawaii average of 3.7.
Residents receive about 6.1 hours of nursing care per day (2.2 of them from registered nurses), better than the state average of 5 hours.
Its most recent standard health inspection (May 14, 2026) found 8 health citations. The Hawaii average is 9.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 7.5% per year (state average 36.4%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 66
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 15, 1976
- Resident/family council
- Resident
- County
- Kauai County
- CMS Certification Number
- 125029
Ratings
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.3 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.10 hrs | 4.97 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 2.18 hrs | 1.75 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.52 hrs | 2.88 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.66 hrs | 4.41 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 7.5% | 36.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 9.5% | 31.5% | 42.9% | Better |
Inspections
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 48 | 67.9 | 80.6 | Better |
Penalties
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,339 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 66 | 101 | 107 | |
| Average residents per day | 47 | 82 | 86 | |
| Occupancy | 71.4% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.8% | 1.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 3.4% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 7.1% | 11.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 2.4% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 17.6% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 27.4% | 20.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.4% | 4.9% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.6% | 1.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 4.9% | 9.1% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 14.1% | 17.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 96.1% | 93.6% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 14, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 26, 2026 |
| May 14, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 26, 2026 |
| May 14, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 15, 2026 |
| May 14, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 14, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 14, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 14, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected June 26, 2026 |
| May 14, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected June 26, 2026 |
| November 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 20, 2024 |
| November 22, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected January 3, 2025 |
| November 22, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 27, 2024 |
| November 22, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 27, 2024 |
| December 1, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected January 14, 2024 |
| December 1, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 5, 2024 |
| December 1, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 5, 2024 |
| December 1, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected January 5, 2024 |
| December 1, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected January 5, 2024 |
| December 1, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected January 5, 2024 |
| December 1, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 5, 2024 |
| September 30, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected December 28, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SAMUEL MAHELONA MEMORIAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 03/17/2017 |
| FRANKLIN, NICHOLAS Individual | adp of the snf | NOT APPLICABLE | 01/30/2025 |
| SEGAWA, LANCE Individual | adp of the snf | NOT APPLICABLE | 01/29/2025 |
| ASATO, CHRISTINE Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| SEGAWA, LANCE Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| BARNES, WALTER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| KANEKOA, ERNEST Individual | managing control - governing body | NOT APPLICABLE | 11/01/2020 |
| NOGAMI-STREUFERT, GLENDA Individual | managing control - governing body | NOT APPLICABLE | 11/01/2020 |
| OKADA-ASHER, DONNA Individual | managing control - governing body | NOT APPLICABLE | 12/07/2015 |
| RINTEL, THEODOR Individual | managing control - governing body | NOT APPLICABLE | 02/13/2023 |
| ROWLEY, DENNIS Individual | managing control - governing body | NOT APPLICABLE | 07/01/2023 |
| YUH, CHRISTOPHER Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| ASATO, CHRISTINE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| FRANKLIN, NICHOLAS Individual | operational/managerial control | NOT APPLICABLE | 08/16/2022 |
| SAMUEL MAHELONA MEMORIAL HOSPITAL Organization | operational/managerial control | NOT APPLICABLE | 04/01/2015 |
| SEGAWA, LANCE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
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Frequently asked questions
What is Samuel Mahelona Memorial Hospital's rating?
Samuel Mahelona Memorial Hospital has 5 out of 5 stars on the CMS overall star rating. The average for Hawaii nursing homes is 3.7 stars.
How many inspection citations did Samuel Mahelona Memorial Hospital receive?
Its most recent standard health inspection found 8 citations, compared with a Hawaii average of 9.2. Every citation is listed on this page with its severity.
Does Samuel Mahelona Memorial Hospital accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Samuel Mahelona Memorial Hospital?
It is government - state. The ownership section on this page lists the owners and managers reported to CMS.
Where is Samuel Mahelona Memorial Hospital and how do I contact it?
Samuel Mahelona Memorial Hospital is at 4800 Kawaihau Road, Kapaa, HI 96746. Phone: (808) 822-4961.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.