nursing home in Waimea, HI
Kauai Veterans Memorial Hospital
4643 Waimea Canyon Drive, Waimea, HI 96796 · (808) 338-9431
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Kauai Veterans Memorial Hospital at a glance
Kauai Veterans Memorial Hospital is a 20-bed non-profit nursing home in Waimea, Hawaii (Kauai County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Hawaii average of 3.7.
Residents receive about 4.8 hours of nursing care per day (1.8 of them from registered nurses), close to the state average of 5 hours.
Its most recent standard health inspection (February 27, 2026) found 4 health citations. The Hawaii average is 9.2.
Federal regulators fined it 1 time in the past three years, totaling $34,588.
Nursing staff turnover is 9.5% per year (state average 36.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 20
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Hawaii Health Systems Corporation
- Medicare-certified since
- April 11, 1973
- Resident/family council
- Resident
- County
- Kauai County
- CMS Certification Number
- 125021
Ratings
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.85 hrs | 4.97 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.84 hrs | 1.75 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.73 hrs | 2.88 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.30 hrs | 4.41 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 9.5% | 36.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 12.5% | 31.5% | 42.9% | Better |
Inspections
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 63.5 | 67.9 | 80.6 | Better |
Penalties
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $34,588 | $19,339 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 20 | 101 | 107 | |
| Average residents per day | 20 | 82 | 86 | |
| Occupancy | 100% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 1.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 0% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 16.4% | 11.9% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.8% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 28.1% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.7% | 20.4% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 4.9% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.1% | 9.1% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 3.4% | 17.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.5% | 96.1% | 93.6% | Average |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 22, 2026 |
| February 27, 2026 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected June 5, 2026 |
| February 27, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected July 1, 2026 |
| February 27, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 10, 2026 |
| February 27, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 10, 2026 |
| February 27, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 2, 2026 |
| February 27, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 2, 2026 |
| February 27, 2026 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected April 2, 2026 |
| September 10, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected October 31, 2024 |
| September 10, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | B No harm, pattern | Corrected October 1, 2024 |
| September 10, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | L Immediate jeopardy, widespread | Corrected October 14, 2024 |
| September 10, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected October 14, 2024 |
| September 10, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 14, 2024 |
| September 10, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 24, 2024 |
| September 10, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 14, 2024 |
| September 10, 2024 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected October 14, 2024 |
| September 22, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 2, 2023 |
| September 22, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 6, 2023 |
| September 22, 2023 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected October 31, 2023 |
| September 22, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected November 6, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $34,588 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 10, 2024 | Fine | $34,588 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| KAUAI VETERANS MEMORIAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 07/01/1996 |
| HAWAII HEALTH SYSTEMS CORPORATION Organization | 5% or greater indirect ownership interest | 20% | 07/01/1996 |
| FRANKLIN, NICHOLAS Individual | adp of the snf | NOT APPLICABLE | 01/30/2025 |
| SEGAWA, LANCE Individual | adp of the snf | NOT APPLICABLE | 01/30/2025 |
| ASATO, CHRISTINE Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| SEGAWA, LANCE Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| BARNES, WALTER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| KANEKOA, ERNEST Individual | managing control - governing body | NOT APPLICABLE | 11/01/2020 |
| NOGAMI-STREUFERT, GLENDA Individual | managing control - governing body | NOT APPLICABLE | 11/01/2020 |
| OKADA-ASHER, DONNA Individual | managing control - governing body | NOT APPLICABLE | 12/07/2015 |
| RINTEL, THEODOR Individual | managing control - governing body | NOT APPLICABLE | 02/13/2023 |
| ROWLEY, DENNIS Individual | managing control - governing body | NOT APPLICABLE | 07/01/2023 |
| YUH, CHRISTOPHER Individual | managing control - governing body | NOT APPLICABLE | 04/01/2024 |
| ASATO, CHRISTINE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
| FRANKLIN, NICHOLAS Individual | operational/managerial control | NOT APPLICABLE | 08/16/2022 |
| SEGAWA, LANCE Individual | operational/managerial control | NOT APPLICABLE | 04/01/2018 |
Other nursing homes near Kauai Veterans Memorial Hospital
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★★★★★3AverageHale Kupuna Heritage Home, LLC
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★★★★★4Above averageGarden Isle Healthcare and Rehabilitation Center
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- CMS high performer
★★★★★5Much above average- ★★★★★5Much above average
Frequently asked questions
What is Kauai Veterans Memorial Hospital's rating?
Kauai Veterans Memorial Hospital has 5 out of 5 stars on the CMS overall star rating. The average for Hawaii nursing homes is 3.7 stars.
How many inspection citations did Kauai Veterans Memorial Hospital receive?
Its most recent standard health inspection found 4 citations, compared with a Hawaii average of 9.2. Every citation is listed on this page with its severity.
Does Kauai Veterans Memorial Hospital accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Kauai Veterans Memorial Hospital?
It is non profit - other and part of Hawaii Health Systems Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Kauai Veterans Memorial Hospital and how do I contact it?
Kauai Veterans Memorial Hospital is at 4643 Waimea Canyon Drive, Waimea, HI 96796. Phone: (808) 338-9431.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.