nursing home in Lihue, HI
Garden Isle Healthcare and Rehabilitation Center
3-3420 Kuhio Highway, Suite 300, Lihue, HI 96766 · (808) 245-1802
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Garden Isle Healthcare and Rehabilitation Center at a glance
Garden Isle Healthcare and Rehabilitation Center is a 110-bed for-profit nursing home in Lihue, Hawaii (Kauai County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Hawaii average of 3.7.
Residents receive about 4.1 hours of nursing care per day (1.7 of them from registered nurses), worse than the state average of 5 hours.
Its most recent standard health inspection (February 21, 2025) found 11 health citations. The Hawaii average is 9.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 31.5% per year (state average 36.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 110
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ohana Pacific Management Co.
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Both
- County
- Kauai County
- CMS Certification Number
- 125004
Ratings
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.3 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.09 hrs | 4.97 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.65 hrs | 1.75 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.30 hrs | 2.88 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.80 hrs | 4.41 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 31.5% | 36.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 31.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46 | 67.9 | 80.6 | Better |
Penalties
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,339 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 110 | 101 | 107 | |
| Average residents per day | 73 | 82 | 86 | |
| Occupancy | 66.6% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.2% | 1.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.6% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.9% | 11.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19% | 16.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.2% | 20.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.4% | 4.9% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.6% | 9.1% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15% | 17.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.8% | 96.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 58.9% | 84.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 59.9% | 82.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 37 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 21, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected April 7, 2025 |
| February 21, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 21, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 23, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | B No harm, pattern | Corrected March 15, 2024 |
| February 23, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected April 5, 2024 |
| February 23, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 23, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 10, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 5, 2023 |
| February 10, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 5, 2023 |
| February 10, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected May 5, 2023 |
| February 10, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected May 5, 2023 |
| February 10, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HATA, RANDALL Individual | adp of the snf | NOT APPLICABLE | 12/23/2003 |
| HO, BRONSON Individual | adp of the snf | NOT APPLICABLE | 06/01/2020 |
| KISHABA, RICHARD Individual | adp of the snf | NOT APPLICABLE | 12/23/2003 |
| KOP, ARNOLD Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LORE, ANDREW Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| LO, WESLEY Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| MCCLENNON, PAMELA Individual | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| MORIKUNI, SUANNE Individual | adp of the snf | NOT APPLICABLE | 01/01/2019 |
| OHANA PACIFIC MANAGEMENT COMPANY INC Organization | adp of the snf | NOT APPLICABLE | 12/10/2025 |
| WILCOX MEMORIAL HOSPITAL Organization | adp of the snf | NOT APPLICABLE | 12/01/2019 |
| KISHABA, RICHARD Individual | indirect ownership interest | NOT APPLICABLE | 12/23/2003 |
| KISHABA, SANDRA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/01/2025 |
| HATA, RANDALL Individual | operational/managerial control | NOT APPLICABLE | 12/23/2003 |
| HO, BRONSON Individual | operational/managerial control | NOT APPLICABLE | 06/01/2020 |
| KISHABA, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 12/23/2003 |
| KOP, ARNOLD Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| LORE, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| LO, WESLEY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| MCCLENNON, PAMELA Individual | operational/managerial control | NOT APPLICABLE | 04/01/2025 |
| MORIKUNI, SUANNE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| OHANA PACIFIC MANAGEMENT COMPANY INC Organization | operational/managerial control | NOT APPLICABLE | 12/23/2003 |
Other nursing homes near Garden Isle Healthcare and Rehabilitation Center
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Hale Kupuna Heritage Home, LLC
4297A Omao Road, Koloa, HI 96756 · 8.5 mi
For-profit · 84 beds · Part of Ohana Pacific Management Co.
★★★★★4Above averageKauai Veterans Memorial Hospital
4643 Waimea Canyon Drive, Waimea, HI 96796 · 19.3 mi
Non-profit · 20 beds · Part of Hawaii Health Systems Corporation
★★★★★5Much above averageKauai Care Center
9611 Waena Road, Waimea, HI 96796 · 19.3 mi
For-profit · 53 beds · Part of Regency Pacific Management
★★★★★3Average
Frequently asked questions
What is Garden Isle Healthcare and Rehabilitation Center's rating?
Garden Isle Healthcare and Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for Hawaii nursing homes is 3.7 stars.
How many inspection citations did Garden Isle Healthcare and Rehabilitation Center receive?
Its most recent standard health inspection found 11 citations, compared with a Hawaii average of 9.2. Every citation is listed on this page with its severity.
Does Garden Isle Healthcare and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Garden Isle Healthcare and Rehabilitation Center?
It is for profit - corporation and part of Ohana Pacific Management Co.. The ownership section on this page lists the owners and managers reported to CMS.
Where is Garden Isle Healthcare and Rehabilitation Center and how do I contact it?
Garden Isle Healthcare and Rehabilitation Center is at 3-3420 Kuhio Highway, Suite 300, Lihue, HI 96766. Phone: (808) 245-1802.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.