nursing home in Lakeland, FL
Manor at Carpenters, the
1001 Carpenters Way, Lakeland, FL 33809 · (863) 858-3847
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Manor at Carpenters, the at a glance
Manor at Carpenters, the is a 72-bed non-profit nursing home in Lakeland, Florida (Polk County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Florida average of 3.3.
Residents receive about 3.7 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (June 11, 2026) found 5 health citations. The Florida average is 7.1.
Federal regulators fined it 1 time in the past three years, totaling $24,252.
Nursing staff turnover is 41.3% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 72
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 6, 1989
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 105660
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.2 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.71 hrs | 3.82 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.89 hrs | 0.73 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.35 hrs | 2.31 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.33 hrs | 3.49 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 41.3% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 31.6% | 46% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 43 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $24,252 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 72 | 122 | 107 | |
| Average residents per day | 66 | 109 | 86 | |
| Occupancy | 91.8% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.6% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 8.3% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 5.9% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 0.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.5% | 8.7% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 16.2% | 9.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.3% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.3% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.3% | 14.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 14.7% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 11, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 11, 2026 |
| June 11, 2026 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 11, 2026 |
| June 11, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 11, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 11, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 11, 2026 |
| June 11, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected July 11, 2026 |
| June 11, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected July 11, 2026 |
| June 11, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 11, 2026 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected July 11, 2026 |
| March 17, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | G Actual harm, isolated | Corrected April 7, 2025 |
| March 17, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 7, 2025 |
| January 18, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected February 17, 2024 |
| January 18, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected February 17, 2024 |
| January 18, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected February 17, 2024 |
| January 18, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 17, 2024 |
| February 11, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 11, 2022 |
| February 11, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 11, 2022 |
| February 11, 2022 Standard | Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Tag F0886 | D Potential harm, isolated | Corrected March 11, 2022 |
| February 11, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 11, 2022 |
| February 11, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected March 11, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $24,252 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 17, 2025 | Fine | $24,252 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHAPPEL, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 10/03/2025 |
| STROZIER, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 07/10/2025 |
| GOSS, JOSEPH Individual | corporate director | NOT APPLICABLE | 01/27/2025 |
| LAIDLER, WALTER Individual | corporate director | NOT APPLICABLE | 01/26/2015 |
| MABE, BEAUFORD Individual | corporate director | NOT APPLICABLE | 01/27/2014 |
| SCRUGGS, DAVID Individual | corporate director | NOT APPLICABLE | 03/29/2022 |
| GILLMAN, LEO Individual | corporate officer | NOT APPLICABLE | 01/15/1995 |
| MCCRANEY, S LOU Individual | corporate officer | NOT APPLICABLE | 01/05/2005 |
| ROBARE, BRIAN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| VESPA, DAVID Individual | corporate officer | NOT APPLICABLE | 01/27/2014 |
| CARPENTERS HOME ESTATES INC Organization | operational/managerial control | NOT APPLICABLE | 07/06/1989 |
| CHAPPEL, CHRISTOPHER Individual | operational/managerial control | NOT APPLICABLE | 01/01/2016 |
| LAYFIELD, ANGELA Individual | operational/managerial control | NOT APPLICABLE | 04/02/2024 |
| ROBARE, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| STROZIER, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 05/05/2025 |
Other nursing homes near Manor at Carpenters, the
The Club at Lake Gibson
855 Carpenters Way, Lakeland, FL 33809 · under 1 mi
For-profit · 120 beds · Part of Gold Fl Trust II
★★★★★3AverageWedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way, Lakeland, FL 33809 · under 1 mi
For-profit · 120 beds
★★★★★2Below averageValencia Hills Health and Rehabilitation Center
1350 Sleepy Hill Rd, Lakeland, FL 33810 · under 1 mi
For-profit · 249 beds · Part of Summit Care
★★★★★1Much below averageBreezy Hills Rehab and Care Center
5245 N Socrum Loop Rd, Lakeland, FL 33809 · 1.5 mi
For-profit · 120 beds · Part of Excelsior Care Group
★★★★★2Below averageVivo Healthcare Lakeland
1919 Lakeland Hills Blvd, Lakeland, FL 33805 · 2.2 mi
For-profit · 185 beds · Part of Vivo Healthcare
★★★★★1Much below averageLakeland Hills Center
610 E Bella Vista Dr, Lakeland, FL 33805 · 2.3 mi
For-profit · 120 beds · Part of Hearthstone Senior Communities
★★★★★2Below average
Frequently asked questions
What is Manor at Carpenters, the's rating?
Manor at Carpenters, the has 3 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Manor at Carpenters, the receive?
Its most recent standard health inspection found 5 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Manor at Carpenters, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Manor at Carpenters, the?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Manor at Carpenters, the and how do I contact it?
Manor at Carpenters, the is at 1001 Carpenters Way, Lakeland, FL 33809. Phone: (863) 858-3847.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.