nursing home in Lakeland, FL
Vivo Healthcare Lakeland
1919 Lakeland Hills Blvd, Lakeland, FL 33805 · (863) 688-5612
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Vivo Healthcare Lakeland at a glance
Vivo Healthcare Lakeland is a 185-bed for-profit nursing home in Lakeland, Florida (Polk County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Florida average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (June 26, 2025) found 12 health citations. The Florida average is 7.1.
Federal regulators fined it 9 times in the past three years, totaling $129,559.
Nursing staff turnover is 41.5% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 185
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Vivo Healthcare
- Medicare-certified since
- May 1, 1979
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 105354
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.2 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.44 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.11 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.04 hrs | 3.49 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.5% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 61.3% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 111 | 63 | 80.6 | Worse |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 9 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $129,559 | $24,361 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 10 | 1 | 1 | Worse |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 185 | 122 | 107 | |
| Average residents per day | 172 | 109 | 86 | |
| Occupancy | 92.7% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 5.6% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.4% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.5% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 13.8% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.9% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.5% | 14.4% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 10.2% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.8% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.6% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 26, 2026 Complaint | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected April 26, 2026 |
| June 26, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 26, 2025 |
| June 26, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 26, 2025 |
| April 30, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected May 21, 2025 |
| April 30, 2025 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected May 21, 2025 |
| February 28, 2025 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | J Immediate jeopardy, isolated | Corrected March 30, 2025 |
| February 28, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected May 21, 2025 |
| February 28, 2025 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | F Potential harm, widespread | Corrected March 30, 2025 |
| February 28, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 30, 2025 |
| February 28, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 30, 2025 |
| June 5, 2024 Complaint | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Tag F0573 | E Potential harm, pattern | Corrected July 5, 2024 |
| June 5, 2024 Complaint | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected July 5, 2024 |
| March 2, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected March 20, 2023 |
| March 2, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | F Potential harm, widespread | Corrected April 2, 2023 |
| March 2, 2023 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected April 2, 2023 |
| March 2, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 2, 2023 |
| March 2, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected April 2, 2023 |
| March 2, 2023 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected April 2, 2023 |
| March 2, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 2, 2023 |
| March 2, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 2, 2023 |
| June 11, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 11, 2021 |
| June 11, 2021 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 11, 2021 |
| June 11, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 11, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 10 federal penalties in the past three years, including $129,559 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 28, 2025 | Payment Denial | 46 days from April 5, 2025 |
| February 28, 2025 | Fine | $84,692 |
| February 28, 2025 | Fine | $8,673 |
| February 28, 2025 | Fine | $8,672 |
| November 13, 2023 | Fine | $4,587 |
| November 6, 2023 | Fine | $4,587 |
| October 30, 2023 | Fine | $4,587 |
| October 23, 2023 | Fine | $4,587 |
| October 10, 2023 | Fine | $4,587 |
| October 2, 2023 | Fine | $4,587 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PALM TERRACE J DEK OPERATIONS LLC Organization | 5% or greater direct ownership interest | 100% | 03/31/2016 |
| ALLEGIANT HEALTHCARE OF FLORIDA LLC Organization | 5% or greater indirect ownership interest | — | 11/16/2017 |
| ASMSY LLC Organization | 5% or greater indirect ownership interest | — | 11/16/2017 |
| FEIN, ARIEL Individual | 5% or greater indirect ownership interest | — | 11/16/2017 |
| GOLDNER, SAMUEL Individual | 5% or greater indirect ownership interest | — | 11/16/2017 |
| IRVING LANGER 2014 FAMILY TRUST U/T/A Organization | 5% or greater indirect ownership interest | — | 11/16/2017 |
| KARMEL, JACOB Individual | 5% or greater indirect ownership interest | — | 11/16/2017 |
| SOLOMON VIZCAYA HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 11/16/2017 |
| ZAIDYS LLC Organization | 5% or greater indirect ownership interest | — | 11/16/2017 |
| BENTZ, BRIAN Individual | w-2 managing employee | NOT APPLICABLE | 11/16/2017 |
Other nursing homes near Vivo Healthcare Lakeland
Lakeland Hills Center
610 E Bella Vista Dr, Lakeland, FL 33805 · under 1 mi
For-profit · 120 beds · Part of Hearthstone Senior Communities
★★★★★2Below averageCharming Lakes Rehab
2020 W Lake Parker Dr, Lakeland, FL 33805 · under 1 mi
For-profit · 120 beds · Part of Excelsior Care Group
★★★★★2Below averageValencia Hills Health and Rehabilitation Center
1350 Sleepy Hill Rd, Lakeland, FL 33810 · 2.2 mi
For-profit · 249 beds · Part of Summit Care
★★★★★1Much below averageThe Club at Lake Gibson
855 Carpenters Way, Lakeland, FL 33809 · 2.2 mi
For-profit · 120 beds · Part of Gold Fl Trust II
★★★★★3Average- ★★★★★3Average
Wedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way, Lakeland, FL 33809 · 2.2 mi
For-profit · 120 beds
★★★★★2Below average
Frequently asked questions
What is Vivo Healthcare Lakeland's rating?
Vivo Healthcare Lakeland has 1 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Vivo Healthcare Lakeland receive?
Its most recent standard health inspection found 12 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Vivo Healthcare Lakeland accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Vivo Healthcare Lakeland?
It is for profit - limited liability company and part of Vivo Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Vivo Healthcare Lakeland and how do I contact it?
Vivo Healthcare Lakeland is at 1919 Lakeland Hills Blvd, Lakeland, FL 33805. Phone: (863) 688-5612.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.