nursing home in Lakeland, FL
Valencia Hills Health and Rehabilitation Center
1350 Sleepy Hill Rd, Lakeland, FL 33810 · (863) 858-4402
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Valencia Hills Health and Rehabilitation Center at a glance
Valencia Hills Health and Rehabilitation Center is a 249-bed for-profit nursing home in Lakeland, Florida (Polk County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Florida average of 3.3.
Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (April 30, 2026) found 21 health citations. The Florida average is 7.1.
Federal regulators fined it 6 times in the past three years, totaling $62,766.
Nursing staff turnover is 49.6% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 249
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Summit Care
- Medicare-certified since
- February 16, 1977
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 105301
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 4.6 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.57 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.49 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.14 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.32 hrs | 3.49 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 49.6% | 41.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 54.3% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 21 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 14 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 165 | 63 | 80.6 | Worse |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 6 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $62,766 | $24,361 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 6 | 1 | 1 | Worse |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 249 | 122 | 107 | |
| Average residents per day | 216 | 109 | 86 | |
| Occupancy | 86.7% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.6% | 4.5% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.5% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.6% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.2% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.4% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 4.5% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 95.7% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 45 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 30, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 30, 2026 |
| April 30, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 30, 2026 |
| April 30, 2026 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected May 30, 2026 |
| April 30, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 30, 2026 |
| April 30, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 30, 2026 |
| April 30, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Complaint | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Complaint | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected May 30, 2026 |
| April 30, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 30, 2026 |
| March 11, 2026 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected April 11, 2026 |
| March 11, 2026 Complaint | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | E Potential harm, pattern | Corrected April 11, 2026 |
| March 11, 2026 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 11, 2026 |
| March 11, 2026 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 11, 2026 |
| February 3, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected April 11, 2026 |
| February 3, 2026 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected April 11, 2026 |
| February 3, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 2, 2026 |
| December 3, 2025 Complaint | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | E Potential harm, pattern | Corrected January 3, 2026 |
| July 22, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected August 22, 2025 |
| July 22, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 22, 2025 |
| October 30, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 30, 2024 |
| October 30, 2024 Complaint | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected November 30, 2024 |
| March 7, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 7, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected April 1, 2024 |
| March 7, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 28, 2024 |
| March 7, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected May 28, 2024 |
| March 7, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected April 6, 2024 |
| March 7, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected April 6, 2024 |
| March 7, 2024 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected May 29, 2024 |
| March 7, 2024 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected April 6, 2024 |
| March 7, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected April 6, 2024 |
| March 7, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 6, 2024 |
| March 7, 2024 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected April 6, 2024 |
| December 20, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected December 5, 2023 |
| December 20, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected December 5, 2023 |
| December 20, 2023 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected January 20, 2024 |
| November 20, 2023 Complaint · Infection control | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 20, 2023 |
| November 20, 2023 Complaint · Infection control | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected December 20, 2023 |
| November 20, 2023 Complaint · Infection control | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 17, 2023 |
| October 29, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 28, 2021 |
| October 29, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 28, 2021 |
| October 29, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 28, 2021 |
| October 29, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 28, 2021 |
| October 29, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 28, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 5 federal penalties in the past three years, including $58,107 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 30, 2026 | Fine | $18,470 |
| December 3, 2025 | Fine | $12,400 |
| December 3, 2025 | Fine | $7,660 |
| March 7, 2024 | Fine | $14,918 |
| November 16, 2023 | Fine | $4,659 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LAKELAND HOLDING COMPANY LLC Organization | 5% or greater direct ownership interest | 100% | 09/04/2003 |
| CH SUMMIT CARE HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 08/02/2023 |
| DAVIS, ALAN Individual | 5% or greater indirect ownership interest | — | 01/01/2014 |
| MADISON SNF OPERATIONS LLC Organization | 5% or greater indirect ownership interest | — | 08/02/2023 |
| MITCHELL, JOSEPH Individual | 5% or greater indirect ownership interest | — | 09/04/2003 |
| SEAM NY 2020 TRUST Organization | 5% or greater indirect ownership interest | — | 08/04/2023 |
| SK SUMMIT CARE II HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 08/02/2023 |
| SUMMIT CARE GROUP II OPERATIONS HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 08/02/2023 |
| AYALA, CYNTHIA Individual | adp of the snf | NOT APPLICABLE | 04/21/2025 |
| MCMANUS, JOHN Individual | adp of the snf | NOT APPLICABLE | 08/03/2023 |
| SUMMIT CARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 12/21/2025 |
| VAILOCES, V J Individual | adp of the snf | NOT APPLICABLE | 03/06/2026 |
| DAVIS, ALAN Individual | corporate director | NOT APPLICABLE | 01/01/2014 |
| MCMANUS, JOHN Individual | corporate director | NOT APPLICABLE | 08/04/2023 |
| AYALA, CYNTHIA Individual | operational/managerial control | NOT APPLICABLE | 04/21/2025 |
| SUMMIT CARE MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 08/04/2023 |
Other nursing homes near Valencia Hills Health and Rehabilitation Center
- ★★★★★3Average
The Club at Lake Gibson
855 Carpenters Way, Lakeland, FL 33809 · under 1 mi
For-profit · 120 beds · Part of Gold Fl Trust II
★★★★★3AverageWedgewood Healthcare and Rehabilitation Center
1010 Carpenters Way, Lakeland, FL 33809 · under 1 mi
For-profit · 120 beds
★★★★★2Below averageBreezy Hills Rehab and Care Center
5245 N Socrum Loop Rd, Lakeland, FL 33809 · 2 mi
For-profit · 120 beds · Part of Excelsior Care Group
★★★★★2Below averageVivo Healthcare Lakeland
1919 Lakeland Hills Blvd, Lakeland, FL 33805 · 2.2 mi
For-profit · 185 beds · Part of Vivo Healthcare
★★★★★1Much below averageLakeland Hills Center
610 E Bella Vista Dr, Lakeland, FL 33805 · 2.2 mi
For-profit · 120 beds · Part of Hearthstone Senior Communities
★★★★★2Below average
Frequently asked questions
What is Valencia Hills Health and Rehabilitation Center's rating?
Valencia Hills Health and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Valencia Hills Health and Rehabilitation Center receive?
Its most recent standard health inspection found 21 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Valencia Hills Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Valencia Hills Health and Rehabilitation Center?
It is for profit - corporation and part of Summit Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Valencia Hills Health and Rehabilitation Center and how do I contact it?
Valencia Hills Health and Rehabilitation Center is at 1350 Sleepy Hill Rd, Lakeland, FL 33810. Phone: (863) 858-4402.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.