nursing home in Orlando, FL

Courtyards of Orlando Care Center and Rehab

1900 Mercy Drive, Orlando, FL 32808 · (407) 299-5404

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Courtyards of Orlando Care Center and Rehab at a glance

Courtyards of Orlando Care Center and Rehab is a 120-bed for-profit nursing home in Orlando, Florida (Orange County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Florida average of 3.3.

Residents receive about 3.6 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (August 14, 2025) found 5 health citations. The Florida average is 7.1.

It has not received a federal fine in the past three years.

Nursing staff turnover is 51.6% per year (state average 41.4%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
120
Certified for
Medicare and Medicaid
Chain / affiliated entity
Fl SNF Trust
Medicare-certified since
July 1, 1983
Resident/family council
Resident
County
Orange County
CMS Certification Number
105431

Ratings

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.3 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)3 / 52.9 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 53.3 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)1 / 54.2 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 54.6 / 53.8 / 5Worse

Staffing

This facility3.55 hrsFlorida average3.82 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.55 hrs3.82 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.29 hrs0.73 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.36 hrs2.31 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.18 hrs3.49 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)51.6%41.4%45.8%Worse
Registered nurse turnover (yearly) (lower is better)76.9%46%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility5Florida average7U.S. average9
Health citations in the most recent inspection: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)579Better
Citations from complaint investigations (latest cycle) (lower is better)113Better
Weighted health inspection score ⓘ (lower is better)316380.6Better

Penalties

This facility0Florida average1U.S. average1
Fines in the past 3 years: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$24,361$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Certified beds120122107
Average residents per day11510986
Occupancy96%88.9%80.9%

Long-stay residents

This facility4%Florida average2.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4%2.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)6.3%4.5%4.6%Worse
Long-stay residents with a urinary tract infection (lower is better)0%0.7%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)3.9%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)1.3%9.5%14.1%Better
Long-stay residents who lose too much weight (lower is better)7.7%5.5%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.3%4.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.3%14.4%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)2%10.5%19%Better
Long-stay residents given a flu vaccine (higher is better)100%99.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%98.2%93.6%Better

Short-stay residents

This facility2.9%Florida average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.9%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)98.8%94.7%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98.7%95.2%82%Better

Inspection citations

State inspectors cited this home for 22 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
August 14, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected September 14, 2025
August 14, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected September 14, 2025
August 14, 2025
Standard
Help the resident make transportation arrangements to and from radiology services.
Administration Deficiencies · Tag F0778
D
Potential harm, isolated
Corrected September 14, 2025
August 14, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 14, 2025
August 14, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 14, 2025
August 19, 2024
Complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies · Tag F0569
D
Potential harm, isolated
Corrected September 5, 2024
March 21, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected April 21, 2024
March 21, 2024
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected April 21, 2024
March 21, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected April 21, 2024
March 21, 2024
Standard
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Tag F0568
D
Potential harm, isolated
Corrected April 21, 2024
March 21, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected April 21, 2024
March 21, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected April 21, 2024
March 21, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected April 21, 2024
March 21, 2024
Standard
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
D
Potential harm, isolated
Corrected April 21, 2024
May 19, 2022
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected June 20, 2022
May 19, 2022
Standard
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
E
Potential harm, pattern
Corrected June 20, 2022
May 19, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 20, 2022
May 19, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected June 20, 2022
May 19, 2022
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected June 20, 2022
May 19, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 20, 2022
May 19, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected June 20, 2022
May 19, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected June 20, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
COURTYARDS NURSING HOLDCO LLC
Organization
5% or greater direct ownership interest100%08/01/2023
FL MASTER OPCO HOLDCO II LLC
Organization
5% or greater indirect ownership interest—08/01/2023
FL SNF TRUST I
Organization
5% or greater indirect ownership interest—08/01/2023
FL SNF TRUST II
Organization
5% or greater indirect ownership interest—08/01/2023
ELLENBOGEN, MOSS
Individual
corporate officerNOT APPLICABLE08/01/2023
CRUZ-PIZARRO, NAIHOMI
Individual
w-2 managing employeeNOT APPLICABLE08/01/2023

Other nursing homes near Courtyards of Orlando Care Center and Rehab

  1. Guardian Care Nursing & Rehabilitation Center

    350 South John Young Parkway, Orlando, FL 32805 · 2.4 mi

    Non-profit · 120 beds

    ★★★★★2Below average
  2. Aviata at Rosewood

    3920 Rosewood Way, Orlando, FL 32808 · 2.7 mi

    For-profit · 120 beds · Part of Aviata Health Group

    ★★★★★3Average
  3. Metro West Nursing and Rehab Center

    5900 Westgate Drive, Orlando, FL 32825 · 3.2 mi

    For-profit · 120 beds · Part of Sovereign Healthcare Holdings

    ★★★★★4Above average
  4. Solaris Healthcare College Park

    730 Courtland Street, Orlando, FL 32804 · 3.5 mi

    For-profit · 108 beds · Part of Solaris Healthcare

    ★★★★★3Average
  5. Westminster Towers

    70 West Lucerne Circle, Orlando, FL 32801 · 3.9 mi

    Non-profit · 120 beds · Part of Westminster Communities of Florida

    ★★★★★3Average
  6. Commons at Orlando Lutheran Towers

    210 Lake Avenue, Orlando, FL 32801 · 4 mi

    Non-profit · 168 beds

    • Abuse citation
    ★★★★★1Much below average

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Frequently asked questions

What is Courtyards of Orlando Care Center and Rehab's rating?

Courtyards of Orlando Care Center and Rehab has 2 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.

How many inspection citations did Courtyards of Orlando Care Center and Rehab receive?

Its most recent standard health inspection found 5 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.

Does Courtyards of Orlando Care Center and Rehab accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Courtyards of Orlando Care Center and Rehab?

It is for profit - limited liability company and part of Fl SNF Trust. The ownership section on this page lists the owners and managers reported to CMS.

Where is Courtyards of Orlando Care Center and Rehab and how do I contact it?

Courtyards of Orlando Care Center and Rehab is at 1900 Mercy Drive, Orlando, FL 32808. Phone: (407) 299-5404.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.