nursing home in Newark, DE
Jeanne Jugan Residence
185 Salem Church Road, Newark, DE 19713 · (302) 368-5886
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Jeanne Jugan Residence at a glance
Jeanne Jugan Residence is a 40-bed non-profit nursing home in Newark, Delaware (New Castle County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Delaware average of 3.2.
Residents receive about 6.8 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 4.3 hours.
Its most recent standard health inspection (April 10, 2026) found 4 health citations. The Delaware average is 10.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 29.3% per year (state average 41.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 40
- Certified for
- Medicaid
- Medicare-certified since
- May 1, 1978
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- New Castle County
- CMS Certification Number
- 08A006
Ratings
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.78 hrs | 4.35 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.39 hrs | 0.97 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.74 hrs | 2.40 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.65 hrs | 3.89 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 29.3% | 41.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 41.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 36 | 98 | 80.6 | Better |
Penalties
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $67,512 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 40 | 107 | 107 | |
| Average residents per day | 21 | 90 | 86 | |
| Occupancy | 52% | 81.1% | 80.9% |
Long-stay residents
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 11.1% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0% | 3.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.6% | 10.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 14.8% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.5% | 12.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 21% | 13.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.5% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 10.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.5% | 21.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.4% | 20.2% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 97.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.7% | 93.6% | Better |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 10, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 25, 2026 |
| April 10, 2026 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected May 25, 2026 |
| April 10, 2026 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected May 25, 2026 |
| April 10, 2026 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected May 25, 2026 |
| March 21, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 21, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 10, 2024 |
| March 21, 2024 Standard | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 21, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 10, 2024 |
| October 27, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 17, 2022 |
| October 27, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected November 17, 2022 |
| October 27, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected November 17, 2022 |
| October 27, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected November 17, 2022 |
| October 27, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 18, 2022 |
| October 27, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 18, 2022 |
| October 27, 2022 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected November 18, 2022 |
| October 27, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | C No harm, widespread | Corrected November 18, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ownership data not available |
Other nursing homes near Jeanne Jugan Residence
Excelcare at Newark LLC
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For-profit · 101 beds · Part of Excelcare
★★★★★2Below averageEncore at West Meadow L.L.C.
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For-profit · 110 beds
- Special Focus candidate
- New owner (last 12 months)
★★★★★2Below average- ★★★★★5Much above average
Newark Manor Nursing Home
254 West Main Street, Newark, DE 19711 · 3.8 mi
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- Abuse citation
★★★★★3AverageNew Castle Health and Rehabilitation Center
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- Special Focus candidate
★★★★★2Below averageCadia Rehabilitation Pike Creek
3540 Three Little Bakers Blvd, Wilmington, DE 19808 · 4.9 mi
For-profit · 177 beds · Part of Cadia Healthcare
★★★★★4Above average
Frequently asked questions
What is Jeanne Jugan Residence's rating?
Jeanne Jugan Residence has 5 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.
How many inspection citations did Jeanne Jugan Residence receive?
Its most recent standard health inspection found 4 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.
Does Jeanne Jugan Residence accept Medicare and Medicaid?
CMS lists it as certified for: Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Jeanne Jugan Residence?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Jeanne Jugan Residence and how do I contact it?
Jeanne Jugan Residence is at 185 Salem Church Road, Newark, DE 19713. Phone: (302) 368-5886.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.