nursing home in Newark, DE

Newark Manor Nursing Home

254 West Main Street, Newark, DE 19711 · (302) 731-5576

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★5
  • Quality measures★★★★★2
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Newark Manor Nursing Home at a glance

Newark Manor Nursing Home is a 67-bed for-profit nursing home in Newark, Delaware (New Castle County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Delaware average of 3.2.

Residents receive about 4.3 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 4.3 hours.

Its most recent standard health inspection (January 11, 2024) found 10 health citations. The Delaware average is 10.9.

It has not received a federal fine in the past three years.

Nursing staff turnover is 32.8% per year (state average 41.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
67
Certified for
Medicaid
Medicare-certified since
August 31, 2009
Resident/family council
Resident
County
New Castle County
CMS Certification Number
08A020

Ratings

MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)5 / 54 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)2 / 54 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 54.4 / 53.8 / 5Worse

Staffing

This facility4.27 hrsDelaware average4.35 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.27 hrs4.35 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.92 hrs0.97 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.28 hrs2.40 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.73 hrs3.89 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)32.8%41.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)28.6%41.2%42.9%Better

Inspections

This facility10Delaware average11U.S. average9
Health citations in the most recent inspection: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)10119Worse
Citations from complaint investigations (latest cycle) (lower is better)843Worse
Weighted health inspection score ⓘ (lower is better)549880.6Better

Penalties

This facility0Delaware average1U.S. average1
Fines in the past 3 years: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$67,512$30,972Better
All federal penalties in the past 3 years (lower is better)021Better

Size

MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Certified beds67107107
Average residents per day569086
Occupancy83.7%81.1%80.9%

Long-stay residents

This facility5.2%Delaware average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.2%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.6%3.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)29.4%10.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)5.7%2.1%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.3%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)19.3%12.7%13.9%Worse
Long-stay residents whose walking worsened (lower is better)15.8%13.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3.3%5.4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%10.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)19%21.8%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)27%20.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%97.4%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.6%95.7%93.6%Better

Short-stay residents

This facility84.8%Delaware average83.5%U.S. average82%
Short-stay residents given a pneumonia vaccine: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Short-stay residents given a pneumonia vaccine (higher is better)84.8%83.5%82%Average

Inspection citations

State inspectors cited this home for 26 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.

DateCitationSeverityStatus
October 24, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected November 21, 2025
October 24, 2025
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected November 21, 2025
October 24, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected November 21, 2025
October 24, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 21, 2025
October 24, 2025
Complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected November 21, 2025
October 24, 2025
Complaint
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · Tag F0776
D
Potential harm, isolated
Corrected November 21, 2025
October 24, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected November 21, 2025
February 19, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected May 28, 2024
February 19, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 7, 2025
January 11, 2024
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected February 2, 2024
January 11, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected June 26, 2024
January 11, 2024
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
E
Potential harm, pattern
Corrected June 26, 2024
January 11, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected June 26, 2024
January 11, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected June 26, 2024
January 11, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected February 2, 2024
January 11, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected February 2, 2024
January 11, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected February 2, 2024
December 21, 2021
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected February 4, 2022
December 21, 2021
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected February 4, 2022
December 21, 2021
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 4, 2022
December 21, 2021
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
D
Potential harm, isolated
Corrected February 4, 2022
July 1, 2019
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected July 26, 2019
July 1, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 26, 2019
July 1, 2019
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected July 26, 2019
July 1, 2019
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected July 26, 2019
July 1, 2019
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected July 29, 2019
July 1, 2019
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected July 29, 2019
July 1, 2019
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected July 29, 2019
July 1, 2019
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
C
No harm, widespread
Corrected July 29, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near Newark Manor Nursing Home

  1. Encore at West Meadow L.L.C.

    255 Possum Park Road, Newark, DE 19711 · 2.2 mi

    For-profit · 110 beds

    • Special Focus candidate
    • New owner (last 12 months)
    ★★★★★2Below average
  2. Exceptional Care for Children

    11 Independence Way, Newark, DE 19713 · 2.3 mi

    Non-profit · 46 beds

    ★★★★★5Much above average
  3. Jeanne Jugan Residence

    185 Salem Church Road, Newark, DE 19713 · 3.8 mi

    Non-profit · 40 beds

    ★★★★★5Much above average
  4. Pike Creek Nursing & Rehabilitation Center

    5651 Limestone Road, Wilmington, DE 19808 · 5.4 mi

    For-profit · 177 beds · Part of Lifeworks Rehab

    • Special Focus candidate
    ★★★★★2Below average
  5. Excelcare at Newark LLC

    4949 Ogletown-Stanton Road, Newark, DE 19713 · 5.4 mi

    For-profit · 101 beds · Part of Excelcare

    ★★★★★2Below average
  6. Cadia Rehabilitation Pike Creek

    3540 Three Little Bakers Blvd, Wilmington, DE 19808 · 5.9 mi

    For-profit · 177 beds · Part of Cadia Healthcare

    ★★★★★4Above average

All nursing homes in Newark, DE · Compare side by side

Frequently asked questions

What is Newark Manor Nursing Home's rating?

Newark Manor Nursing Home has 3 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.

How many inspection citations did Newark Manor Nursing Home receive?

Its most recent standard health inspection found 10 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.

Does Newark Manor Nursing Home accept Medicare and Medicaid?

CMS lists it as certified for: Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Newark Manor Nursing Home?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is Newark Manor Nursing Home and how do I contact it?

Newark Manor Nursing Home is at 254 West Main Street, Newark, DE 19711. Phone: (302) 731-5576.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.