nursing home in New Castle, DE

New Castle Health and Rehabilitation Center

32 Buena Vista Drive, New Castle, DE 19720 · (302) 328-2580

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★4
  • Quality measures★★★★★5
  • Special Focus candidate

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

New Castle Health and Rehabilitation Center at a glance

New Castle Health and Rehabilitation Center is a 120-bed for-profit nursing home in New Castle, Delaware (New Castle County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Delaware average of 3.2.

Residents receive about 3.8 hours of nursing care per day (1 of them from registered nurses), worse than the state average of 4.3 hours.

Its most recent standard health inspection (December 13, 2025) found 13 health citations. The Delaware average is 10.9.

Federal regulators fined it 2 times in the past three years, totaling $47,730.

Nursing staff turnover is 45.6% per year (state average 41.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
120
Certified for
Medicare and Medicaid
Chain / affiliated entity
Saber Healthcare Group
Medicare-certified since
February 15, 1991
Resident/family council
None
County
New Castle County
CMS Certification Number
085039

Ratings

MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.2 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 54 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.7 / 53.3 / 5Better

Staffing

This facility3.82 hrsDelaware average4.35 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.82 hrs4.35 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.98 hrs0.97 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.14 hrs2.40 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.44 hrs3.89 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)45.6%41.3%45.8%Average
Registered nurse turnover (yearly) (lower is better)55.2%41.2%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility13Delaware average11U.S. average9
Health citations in the most recent inspection: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)13119Worse
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)1769880.6Worse

Penalties

This facility2Delaware average1U.S. average1
Fines in the past 3 years: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$47,730$67,512$30,972Worse
All federal penalties in the past 3 years (lower is better)221Worse

Size

MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Certified beds120107107
Average residents per day1149086
Occupancy94.6%81.1%80.9%

Long-stay residents

This facility3.6%Delaware average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.6%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5.2%3.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)16.4%10.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.7%2.1%1.6%Average
Long-stay residents with a catheter left in the bladder (lower is better)0.3%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.5%12.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)6.7%13.6%14.1%Better
Long-stay residents who lose too much weight (lower is better)1.8%5.4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)2.9%10.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)12.2%21.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)10.5%20.2%19%Better
Long-stay residents given a flu vaccine (higher is better)100%97.4%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97%95.7%93.6%Average

Short-stay residents

This facility0.8%Delaware average1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Delaware and U.S. averages
MeasureThis facilityDelaware avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.8%1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)46.4%83.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)52.8%83.5%82%Worse

Inspection citations

State inspectors cited this home for 47 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
December 13, 2025
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
J
Immediate jeopardy, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected December 26, 2025
December 13, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected December 26, 2025
December 13, 2025
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
E
Potential harm, pattern
Corrected December 26, 2025
December 13, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected December 26, 2025
December 13, 2025
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected December 26, 2025
December 13, 2025
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Tag F0909
D
Potential harm, isolated
Corrected December 26, 2025
December 13, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected December 26, 2025
May 6, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected May 27, 2025
May 6, 2025
Complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected May 27, 2025
May 6, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected May 27, 2025
May 6, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 27, 2025
May 6, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected May 27, 2025
November 26, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected January 7, 2025
November 26, 2024
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected January 7, 2025
November 26, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected January 7, 2025
November 26, 2024
Standard
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0691
D
Potential harm, isolated
Corrected January 7, 2025
February 1, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected May 23, 2024
February 1, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected March 8, 2024
February 1, 2024
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected March 8, 2024
February 1, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected March 8, 2024
February 1, 2024
Standard
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
E
Potential harm, pattern
Corrected March 8, 2024
February 1, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected March 8, 2024
February 1, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Complaint
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Tag F0660
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected March 8, 2024
February 1, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected March 8, 2024
September 23, 2021
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected December 1, 2021
September 23, 2021
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected December 1, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $47,730 in fines.

DatePenaltyAmount / length
December 13, 2025Fine$29,206
May 6, 2025Fine$18,524

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
B&B REIMBURSEMENT CONSULTING INC.
Organization
adp of the snfNOT APPLICABLE06/19/2019
BENJAMIN N. VOLPE FAMILY DYNASTY TRUST (DATED DECEMBER 29, 2020)
Organization
adp of the snfNOT APPLICABLE01/01/2023
BNV DYNASTY LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
CARROLL, MICHELLE
Individual
adp of the snfNOT APPLICABLE03/21/2024
CITRIN COOPERMAN ADVISORS LLC
Organization
adp of the snfNOT APPLICABLE08/01/2018
DECANTED WILLIAM I. WEISBERG FAMILY DYNASTY TRUST (DATED SEPT 30, 2020
Organization
adp of the snfNOT APPLICABLE01/01/2023
NEW CASTLE RE GROUP LLC
Organization
adp of the snfNOT APPLICABLE05/02/2022
NICOLUZAKIS, GREGORY
Individual
adp of the snfNOT APPLICABLE03/01/2019
RASTOGI, RITU
Individual
adp of the snfNOT APPLICABLE08/01/2018
SABER GOVERNANCE LLC
Organization
adp of the snfNOT APPLICABLE09/01/2019
SABER HEALTHCARE GROUP LLC
Organization
adp of the snfNOT APPLICABLE08/01/2018
SHG MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE09/01/2019
SHG REZ LLC
Organization
adp of the snfNOT APPLICABLE01/07/2026
SLOCUM, DAESHA
Individual
adp of the snfNOT APPLICABLE08/26/2024
VOLPE, BENJAMIN
Individual
adp of the snfNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
adp of the snfNOT APPLICABLE08/01/2019
WIW DYNASTY LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
ZIEGLER FINANCING CORPORATION
Organization
adp of the snfNOT APPLICABLE05/02/2022
VOLPE, BENJAMIN
Individual
corporate directorNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
corporate directorNOT APPLICABLE03/01/2019
NICOLUZAKIS, GREGORY
Individual
corporate officerNOT APPLICABLE03/01/2019
VOLPE, BENJAMIN
Individual
corporate officerNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
corporate officerNOT APPLICABLE03/01/2019
WEISBERG, WILLIAM
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE01/07/2026
CARROLL, MICHELLE
Individual
operational/managerial controlNOT APPLICABLE03/21/2024
RASTOGI, RITU
Individual
operational/managerial controlNOT APPLICABLE08/01/2018
SABER GOVERNANCE LLC
Organization
operational/managerial controlNOT APPLICABLE09/01/2019
SHG MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE09/01/2019
SLOCUM, DAESHA
Individual
operational/managerial controlNOT APPLICABLE08/26/2024

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  5. Exceptional Care for Children

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  6. Encore at West Meadow L.L.C.

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Frequently asked questions

What is New Castle Health and Rehabilitation Center's rating?

New Castle Health and Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.

How many inspection citations did New Castle Health and Rehabilitation Center receive?

Its most recent standard health inspection found 13 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.

Does New Castle Health and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns New Castle Health and Rehabilitation Center?

It is for profit - corporation and part of Saber Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is New Castle Health and Rehabilitation Center and how do I contact it?

New Castle Health and Rehabilitation Center is at 32 Buena Vista Drive, New Castle, DE 19720. Phone: (302) 328-2580.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.