nursing home in West Memphis, AR
The Springs of Avalon
610 South Avalon St, West Memphis, AR 72301 · (870) 735-4543
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Springs of Avalon at a glance
The Springs of Avalon is a 85-bed for-profit nursing home in West Memphis, Arkansas (Crittenden County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Arkansas average of 3.4.
Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (February 27, 2025) found 6 health citations. The Arkansas average is 2.7.
Federal regulators fined it 1 time in the past three years, totaling $8,416.
Nursing staff turnover is 56.3% per year (state average 49.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 85
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Springs Arkansas
- Medicare-certified since
- November 1, 1993
- Resident/family council
- Resident
- County
- Crittenden County
- CMS Certification Number
- 045217
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.4 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.2 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.23 hrs | 4.02 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.31 hrs | 0.41 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.67 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.86 hrs | 3.45 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 56.3% | 49.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 85.7% | 44.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 55 | 39.8 | 80.6 | Better |
Penalties
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,416 | $9,209 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 85 | 109 | 107 | |
| Average residents per day | 82 | 77 | 86 | |
| Occupancy | 95.9% | 71.1% | 80.9% |
Long-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.3% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 2.5% | 10.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.1% | 9.5% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.5% | 10.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.9% | 4.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10% | 21.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 11.6% | 13.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.5% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 95.1% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 90% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 87.4% | 82% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 27, 2025 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | E Potential harm, pattern | Corrected March 27, 2025 |
| February 27, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected March 27, 2025 |
| February 27, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 27, 2025 |
| February 27, 2025 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected March 27, 2025 |
| February 27, 2025 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | E Potential harm, pattern | Corrected March 27, 2025 |
| February 27, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 27, 2025 |
| February 27, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 27, 2025 |
| May 22, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 22, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 19, 2024 |
| February 2, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 1, 2024 |
| February 2, 2024 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Put firmly secured handrails on each side of hallways. Environmental Deficiencies · Tag F0924 | E Potential harm, pattern | Corrected March 1, 2024 |
| October 28, 2022 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | F Potential harm, widespread | Corrected November 24, 2022 |
| October 28, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected November 24, 2022 |
| October 28, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 27, 2022 |
| October 28, 2022 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | E Potential harm, pattern | Corrected November 27, 2022 |
| October 28, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected November 27, 2022 |
| October 28, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected November 27, 2022 |
| October 28, 2022 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected November 27, 2022 |
| October 28, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected November 27, 2022 |
| October 28, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 27, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,416 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 14, 2025 | Fine | $8,416 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AJ-ARP LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| FIGURES, KOYIA Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| GUTMAN, ISAAC Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| HOFFMAN, ALEXANDER Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| HOFFMAN, HELEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| KNOWLTON, LAPORTIA Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| KURZ, CHAIM Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| KURZ, SOLOMON Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| WEST MEMPHIS BUILDING LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| WHITE RIVER HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 06/23/2025 |
| FIGURES, KOYIA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| KNOWLTON, LAPORTIA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| WHITE RIVER HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
Other nursing homes near The Springs of Avalon
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★★★★★3AverageParkway Health and Rehabilitation Center
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★★★★★3AverageMajestic Gardens at Memphis Rehab & Snc
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★★★★★1Much below averageMidtown Center for Health and Rehabilitation
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Frequently asked questions
What is The Springs of Avalon's rating?
The Springs of Avalon has 2 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.
How many inspection citations did The Springs of Avalon receive?
Its most recent standard health inspection found 6 citations, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.
Does The Springs of Avalon accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Springs of Avalon?
It is for profit - limited liability company and part of The Springs Arkansas. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Springs of Avalon and how do I contact it?
The Springs of Avalon is at 610 South Avalon St, West Memphis, AR 72301. Phone: (870) 735-4543.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.