nursing home in West Memphis, AR
The Springs Broadway
800 West Broadway, West Memphis, AR 72301 · (870) 735-5174
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Springs Broadway at a glance
The Springs Broadway is a 119-bed for-profit nursing home in West Memphis, Arkansas (Crittenden County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Arkansas average of 3.4.
Residents receive about 3.9 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (March 27, 2025) found 5 health citations. The Arkansas average is 2.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.5% per year (state average 49.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 119
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Springs Arkansas
- Medicare-certified since
- April 1, 1992
- Resident/family council
- Resident
- County
- Crittenden County
- CMS Certification Number
- 045195
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.4 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.2 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.89 hrs | 4.02 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.41 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.27 hrs | 2.67 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.56 hrs | 3.45 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 37.5% | 49.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 72.7% | 44.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 42 | 39.8 | 80.6 | Better |
Penalties
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $9,209 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 119 | 109 | 107 | |
| Average residents per day | 80 | 77 | 86 | |
| Occupancy | 67.1% | 71.1% | 80.9% |
Long-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 2.6% | 10.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.9% | 9.5% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.5% | 10.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.9% | 4.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.7% | 21.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 7.7% | 13.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 64.8% | 96.1% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.5% | 95.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.8% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 66.2% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92% | 82% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 1, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 24, 2026 |
| March 27, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 27, 2025 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 27, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 20, 2025 |
| March 27, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 20, 2025 |
| March 27, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 20, 2025 |
| March 27, 2025 Complaint | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | E Potential harm, pattern | Corrected April 20, 2025 |
| March 27, 2025 Complaint | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected April 20, 2025 |
| April 23, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected May 10, 2024 |
| February 2, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected March 7, 2024 |
| February 2, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected March 7, 2024 |
| February 2, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected March 1, 2024 |
| February 2, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 1, 2024 |
| February 2, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 1, 2024 |
| February 2, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected February 2, 2024 |
| November 10, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 7, 2022 |
| November 10, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected December 5, 2022 |
| November 10, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 5, 2022 |
| November 10, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected December 5, 2022 |
| November 10, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected December 5, 2022 |
| November 10, 2022 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 5, 2022 |
| November 10, 2022 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected December 5, 2022 |
| November 10, 2022 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected December 5, 2022 |
| November 10, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 5, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AJ-ARP LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| ANDERSON, APRIL Individual | adp of the snf | NOT APPLICABLE | 11/27/2023 |
| GUTMAN, ISAAC Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| HOFFMAN, ALEXANDER Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| HOFFMAN, HELEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| KURZ, SOLOMON Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| PALM TREE HC ARKANSAS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| TAUB, JACOB Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| TROXEL, ROGER Individual | adp of the snf | NOT APPLICABLE | 12/31/2019 |
| WEST MEMPHIS REALTY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 12/31/2019 |
| WHITE RIVER HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 10/02/2025 |
| KURZ, CHAIM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 10/02/2025 |
| ANDERSON, APRIL Individual | operational/managerial control | NOT APPLICABLE | 11/27/2023 |
| TROXEL, ROGER Individual | operational/managerial control | NOT APPLICABLE | 12/31/2019 |
| WHITE RIVER HEALTHCARE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/31/2019 |
Other nursing homes near The Springs Broadway
The Springs of Avalon
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★★★★★2Below averageWillowbend Health and Rehabilitation, LLC
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★★★★★3AverageHarborview Post Acute
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★★★★★3AverageParkway Health and Rehabilitation Center
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★★★★★3AverageMajestic Gardens at Memphis Rehab & Snc
131 N Tucker, Memphis, TN 38104 · 10.9 mi
For-profit · 169 beds · Part of Ephram Lahasky
★★★★★1Much below averageMidtown Center for Health and Rehabilitation
141 N McLean Blvd, Memphis, TN 38104 · 10.9 mi
For-profit · 180 beds · Part of Simcha Hyman & Naftali Zanziper
★★★★★2Below average
All nursing homes in West Memphis, AR · Compare side by side
Frequently asked questions
What is The Springs Broadway's rating?
The Springs Broadway has 2 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.
How many inspection citations did The Springs Broadway receive?
Its most recent standard health inspection found 5 citations, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.
Does The Springs Broadway accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Springs Broadway?
It is for profit - limited liability company and part of The Springs Arkansas. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Springs Broadway and how do I contact it?
The Springs Broadway is at 800 West Broadway, West Memphis, AR 72301. Phone: (870) 735-5174.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.