nursing home in Memphis, TN
Parkway Health and Rehabilitation Center
200 South Parkway West, Memphis, TN 38109 · (901) 942-7456
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Parkway Health and Rehabilitation Center at a glance
Parkway Health and Rehabilitation Center is a 120-bed for-profit nursing home in Memphis, Tennessee (Shelby County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Tennessee average of 3.
Residents receive about 3.1 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 5, 2025) found 5 health citations. The Tennessee average is 4.4.
Federal regulators fined it 1 time in the past three years, totaling $67,587.
Nursing staff turnover is 38.9% per year (state average 48.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wellington Health Care Services
- Medicare-certified since
- August 12, 1996
- Resident/family council
- Resident
- County
- Shelby County
- CMS Certification Number
- 445387
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.14 hrs | 3.80 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.46 hrs | 0.60 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.91 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.64 hrs | 3.31 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 38.9% | 48.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 40% | 43.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 26 | 47.9 | 80.6 | Better |
Penalties
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $67,587 | $22,907 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 114 | 107 | |
| Average residents per day | 112 | 84 | 86 | |
| Occupancy | 93.3% | 74.8% | 80.9% |
Long-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.2% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.7% | 16.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.2% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12% | 14% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 13.7% | 17.2% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 11% | 6.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2% | 13.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.4% | 31.7% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 14.8% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.4% | 89.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.1% | 79.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 87.6% | 79.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 17, 2026 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | D Potential harm, isolated | Corrected March 25, 2026 |
| August 5, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 5, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 9, 2025 |
| February 27, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 27, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 27, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 27, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 27, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 25, 2025 |
| February 27, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 27, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 27, 2025 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 25, 2025 |
| August 21, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected September 18, 2024 |
| August 21, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected August 16, 2024 |
| August 21, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | G Actual harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Help the resident make transportation arrangements to and from radiology services. Administration Deficiencies · Tag F0778 | D Potential harm, isolated | Corrected September 28, 2024 |
| August 21, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected November 2, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $67,587 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 21, 2024 | Payment Denial | 43 days from September 20, 2024 |
| August 21, 2024 | Fine | $67,587 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WELLINGTON HEALTHCARE SERVICES LP Organization | 5% or greater direct ownership interest | 100% | 07/31/2007 |
| ANDREWS, JAMES Individual | 5% or greater indirect ownership interest | — | 01/10/2012 |
| ANDWELL INVESTMENTS, LLC Organization | 5% or greater indirect ownership interest | — | 01/10/2012 |
| ANDREWS, JAMES Individual | corporate director | NOT APPLICABLE | 07/31/2007 |
| ANDREWS, JAMES Individual | corporate officer | NOT APPLICABLE | 07/31/2007 |
| KELMAN, MOSHE Individual | corporate officer | NOT APPLICABLE | 07/01/2023 |
| ELKINS ROAD ASSOCIATES LLC Organization | general partnership interest | NOT APPLICABLE | 07/31/2007 |
| WELLINGTON HEALTHCARE SERVICES LP Organization | limited partnership interest | NOT APPLICABLE | 07/31/2007 |
| ANDREWS, JAMES Individual | operational/managerial control | NOT APPLICABLE | 07/30/2007 |
| BAILEY, TERESA Individual | w-2 managing employee | NOT APPLICABLE | 07/01/2023 |
Other nursing homes near Parkway Health and Rehabilitation Center
Graceland Rehabilitation and Nursing Care Center
1250 Farrow Road, Memphis, TN 38116 · 3.4 mi
For-profit · 240 beds
- Special Focus candidate
★★★★★1Much below averageDiversicare of Southaven
1730 Dorchester Dr, Southaven, MS 38671 · 6.1 mi
For-profit · 140 beds · Part of Diversicare Healthcare
★★★★★1Much below averageLandmark of Desoto
3068 Nail Road West, Horn Lake, MS 38637 · 7 mi
For-profit · 60 beds · Part of The Beebe Family
★★★★★2Below averageMajestic Gardens at Memphis Rehab & Snc
131 N Tucker, Memphis, TN 38104 · 7.1 mi
For-profit · 169 beds · Part of Ephram Lahasky
★★★★★1Much below averageMidtown Center for Health and Rehabilitation
141 N McLean Blvd, Memphis, TN 38104 · 7.1 mi
For-profit · 180 beds · Part of Simcha Hyman & Naftali Zanziper
★★★★★2Below averageDesoto Healthcare Center
7805 Southcrest Parkway, Southaven, MS 38671 · 7.2 mi
For-profit · 120 beds · Part of Advanced Health Care Management
★★★★★3Average
Frequently asked questions
What is Parkway Health and Rehabilitation Center's rating?
Parkway Health and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Tennessee nursing homes is 3 stars.
How many inspection citations did Parkway Health and Rehabilitation Center receive?
Its most recent standard health inspection found 5 citations, compared with a Tennessee average of 4.4. Every citation is listed on this page with its severity.
Does Parkway Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Parkway Health and Rehabilitation Center?
It is for profit - limited liability company and part of Wellington Health Care Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Parkway Health and Rehabilitation Center and how do I contact it?
Parkway Health and Rehabilitation Center is at 200 South Parkway West, Memphis, TN 38109. Phone: (901) 942-7456.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.