nursing home in McAllen, TX
Windsor Las Palmas Nursing and Rehabilitation Cent
1301 E Quebec Ave, McAllen, TX 78503 · (956) 972-0049
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Windsor Las Palmas Nursing and Rehabilitation Cent at a glance
Windsor Las Palmas Nursing and Rehabilitation Cent is a 120-bed non-profit nursing home in McAllen, Texas (Hidalgo County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (March 6, 2025) found 6 health citations. The Texas average is 9.4.
Federal regulators fined it 1 time in the past three years, totaling $38,393.
Nursing staff turnover is 40.3% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wellsential Health
- Medicare-certified since
- November 2, 1994
- Resident/family council
- Resident
- County
- Hidalgo County
- CMS Certification Number
- 675415
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.22 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.34 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.16 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.89 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 40.3% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $38,393 | $44,141 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 101 | 76 | 86 | |
| Occupancy | 84.1% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.8% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.2% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 19.5% | 9.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 3.3% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.1% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.3% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.3% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.7% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 8.3% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.2% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 6, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 9, 2025 |
| March 6, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 14, 2025 |
| March 6, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 14, 2025 |
| March 6, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected March 14, 2025 |
| March 6, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 14, 2025 |
| March 6, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 14, 2025 |
| December 13, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 20, 2023 |
| September 24, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 26, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $38,393 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 9, 2024 | Fine | $38,393 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| VAL VERDE COUNTY HOSPITAL DISTRICT Organization | 5% or greater direct ownership interest | 100% | 12/15/2022 |
| AQUINO, EDUARDO Individual | adp of the snf | NOT APPLICABLE | 12/15/2022 |
| CHU, MARIA Individual | adp of the snf | NOT APPLICABLE | 12/15/2022 |
| DEKOWSKI, DONOVAN Individual | adp of the snf | NOT APPLICABLE | 12/15/2022 |
| JIMENEZ, SONIO Individual | adp of the snf | NOT APPLICABLE | 10/04/2023 |
| REGENCY IHS CLINICAL CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 12/15/2022 |
| REGENCY IHS OF LAS PALMAS LLC Organization | adp of the snf | NOT APPLICABLE | 04/24/2025 |
| REGENCY IHS REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 12/15/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/24/2025 |
| RODRIGUEZ, EVANGELINA Individual | adp of the snf | NOT APPLICABLE | 12/15/2022 |
| VAL VERDE COUNTY HOSPITAL DISTRICT Organization | adp of the snf | NOT APPLICABLE | 04/24/2025 |
| JURADO, JORGE Individual | corporate officer | NOT APPLICABLE | 10/13/2023 |
| REGENCY IHS OF LAS PALMAS LLC Organization | direct ownership interest | NOT APPLICABLE | 12/15/2022 |
| CSV RHEA MANAGEMENT HOLDCO, LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| DWD TX HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| REGENCY TEXAS HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| REG LEASED OPCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| REG OPERATOR HOLDCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| CHARTRAND, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 05/19/2014 |
| CLAPP, BARBARA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| DIAZ, CRIS Individual | managing control - governing body | NOT APPLICABLE | 05/25/2022 |
| JURADO, JORGE Individual | managing control - governing body | NOT APPLICABLE | 10/13/2023 |
| MANDELBAUM, ELLIOT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| OTAZO, JULIO Individual | managing control - governing body | NOT APPLICABLE | 05/25/2022 |
| PALMER, ROBIN Individual | managing control - governing body | NOT APPLICABLE | 11/18/2020 |
| DEKOWSKI, DONOVAN Individual | operational/managerial control | NOT APPLICABLE | 12/15/2022 |
| JIMENEZ, SONIO Individual | operational/managerial control | NOT APPLICABLE | 10/04/2023 |
| REGENCY IHS OF LAS PALMAS LLC Organization | operational/managerial control | NOT APPLICABLE | 12/15/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 12/15/2022 |
| VAL VERDE COUNTY HOSPITAL DISTRICT Organization | operational/managerial control | NOT APPLICABLE | 12/15/2022 |
Other nursing homes near Windsor Las Palmas Nursing and Rehabilitation Cent
McAllen Transitional Care Center
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★★★★★4Above averageAlfredo Gonzalez Texas State Veterans Home
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- Abuse citation
★★★★★2Below averageGrand Terrace Rehabilitation and Healthcare
812 W. Houston Ave., McAllen, TX 78501 · 1.5 mi
For-profit · 93 beds · Part of The Ensign Group
★★★★★5Much above averageMcAllen Nursing Center
600 N Cynthia St, McAllen, TX 78501 · 1.6 mi
Government · 122 beds · Part of Advanced Healthcare Solutions
★★★★★3AverageWindsor Nursing and Rehabilitation Center of McAll
900 S 12th St, McAllen, TX 78501 · 1.7 mi
Non-profit · 110 beds · Part of Wellsential Health
★★★★★3Average- ★★★★★4Above average
Frequently asked questions
What is Windsor Las Palmas Nursing and Rehabilitation Cent's rating?
Windsor Las Palmas Nursing and Rehabilitation Cent has 5 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Windsor Las Palmas Nursing and Rehabilitation Cent receive?
Its most recent standard health inspection found 6 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Windsor Las Palmas Nursing and Rehabilitation Cent accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Windsor Las Palmas Nursing and Rehabilitation Cent?
It is non profit - corporation and part of Wellsential Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Windsor Las Palmas Nursing and Rehabilitation Cent and how do I contact it?
Windsor Las Palmas Nursing and Rehabilitation Cent is at 1301 E Quebec Ave, McAllen, TX 78503. Phone: (956) 972-0049.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.