nursing home in McAllen, TX
Windsor Nursing and Rehabilitation Center of McAll
900 S 12th St, McAllen, TX 78501 · (956) 682-4171
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Windsor Nursing and Rehabilitation Center of McAll at a glance
Windsor Nursing and Rehabilitation Center of McAll is a 110-bed non-profit nursing home in McAllen, Texas (Hidalgo County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Texas average of 2.7.
Residents receive about 3 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (December 3, 2025) found 4 health citations. The Texas average is 9.4.
Federal regulators fined it 1 time in the past three years, totaling $24,083.
Nursing staff turnover is 50% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 110
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wellsential Health
- Medicare-certified since
- July 9, 1986
- Resident/family council
- Resident
- County
- Hidalgo County
- CMS Certification Number
- 455662
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.04 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.24 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.85 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.67 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 50% | 55.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 54.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 40 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $24,083 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 110 | 113 | 107 | |
| Average residents per day | 77 | 76 | 86 | |
| Occupancy | 70.1% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.7% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.7% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 32.7% | 9.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.8% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.1% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.3% | 3% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 2.2% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 9.3% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 9.4% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 96.6% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92.8% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 3, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected December 5, 2025 |
| December 3, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected December 5, 2025 |
| December 3, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 21, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected November 22, 2025 |
| November 21, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected November 22, 2025 |
| July 9, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected July 18, 2025 |
| July 9, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 18, 2025 |
| September 12, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected September 18, 2024 |
| September 12, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected September 27, 2024 |
| September 12, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected September 27, 2024 |
| September 12, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 27, 2024 |
| September 12, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 27, 2024 |
| September 12, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 27, 2024 |
| August 9, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 16, 2024 |
| August 9, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 16, 2024 |
| August 9, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 16, 2024 |
| March 1, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected March 8, 2024 |
| March 1, 2024 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected March 8, 2024 |
| March 1, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 8, 2024 |
| June 9, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected June 9, 2023 |
| June 9, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $24,083 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 21, 2025 | Fine | $24,083 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| STARR COUNTY HOSPITAL DISTRICT Organization | 5% or greater direct ownership interest | 100% | 04/01/2018 |
| DEKOWSKI, DONOVAN Individual | adp of the snf | NOT APPLICABLE | 10/01/2022 |
| DOZAL, ALYSSA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| REGENCY IHS CLINICAL CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2022 |
| REGENCY IHS OF MCALLEN MANOR LLC Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| REGENCY IHS REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| SANDOVAL, ANGEL Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| STARR COUNTY HOSPITAL DISTRICT Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| MUNOZ, THALIA Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| REGENCY IHS OF MCALLEN MANOR LLC Organization | direct ownership interest | NOT APPLICABLE | 10/01/2022 |
| CSV RHEA MANAGEMENT HOLDCO, LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| DWD TX HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| REGENCY TEXAS HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| REG LEASED OPCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| REG OPERATOR HOLDCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 10/01/2022 |
| BAIRD, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 04/13/2021 |
| CLAPP, BARBARA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| CORTESE, DAREN Individual | managing control - governing body | NOT APPLICABLE | 08/10/2021 |
| GIBSON, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 08/01/2021 |
| GUERRA, ADRIAN Individual | managing control - governing body | NOT APPLICABLE | 05/01/2016 |
| MANDELBAUM, ELLIOT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| MUNOZ, THALIA Individual | managing control - governing body | NOT APPLICABLE | 04/01/2018 |
| PENA, ELISA Individual | managing control - governing body | NOT APPLICABLE | 05/01/2022 |
| SALINAS, ARCADIO Individual | managing control - governing body | NOT APPLICABLE | 09/17/2024 |
| DEKOWSKI, DONOVAN Individual | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| REGENCY IHS OF MCALLEN MANOR LLC Organization | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| SANDOVAL, ANGEL Individual | operational/managerial control | NOT APPLICABLE | 11/16/2023 |
| STARR COUNTY HOSPITAL DISTRICT Organization | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
Other nursing homes near Windsor Nursing and Rehabilitation Center of McAll
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★★★★★5Much above averageAlfredo Gonzalez Texas State Veterans Home
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- Abuse citation
★★★★★2Below averageMcAllen Nursing Center
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★★★★★3AverageMcAllen Transitional Care Center
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★★★★★4Above averageWindsor Las Palmas Nursing and Rehabilitation Cent
1301 E Quebec Ave, McAllen, TX 78503 · 1.7 mi
Non-profit · 120 beds · Part of Wellsential Health
★★★★★5Much above averageVillage Healthcare and Rehabilitation
615 N Ware Rd, McAllen, TX 78501 · 2.1 mi
For-profit · 114 beds · Part of The Ensign Group
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★★★★★3Average
Frequently asked questions
What is Windsor Nursing and Rehabilitation Center of McAll's rating?
Windsor Nursing and Rehabilitation Center of McAll has 3 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Windsor Nursing and Rehabilitation Center of McAll receive?
Its most recent standard health inspection found 4 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Windsor Nursing and Rehabilitation Center of McAll accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Windsor Nursing and Rehabilitation Center of McAll?
It is non profit - corporation and part of Wellsential Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Windsor Nursing and Rehabilitation Center of McAll and how do I contact it?
Windsor Nursing and Rehabilitation Center of McAll is at 900 S 12th St, McAllen, TX 78501. Phone: (956) 682-4171.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.