nursing home in Lake Arrowhead, CA
Mountains Community Hosp Dp/SNF
29101 Hospital Road, Lake Arrowhead, CA 92352 · (909) 336-3651
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mountains Community Hosp Dp/SNF at a glance
Mountains Community Hosp Dp/SNF is a 19-bed government nursing home in Lake Arrowhead, California (San Bernardino County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 7.1 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 4.5 hours.
Its most recent standard health inspection (July 30, 2026) found 1 health citation. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.5% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- Government - Hospital District
- Beds
- 19
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- June 11, 1991
- Resident/family council
- Resident
- County
- San Bernardino County
- CMS Certification Number
- 555467
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 7.12 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.22 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.93 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 6.38 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 37.5% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 38.1% | 42.9% | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 19 | 99 | 107 | |
| Average residents per day | 17 | 88 | 86 | |
| Occupancy | 90.5% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.4% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5% | 4.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.3% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 6.9% | 1.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.3% | 10.2% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 20.1% | 9.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.3% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.6% | 13.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.8% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 69.9% | 98.6% | 93.6% | Worse |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 23 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 30, 2026 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| July 30, 2026 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| July 30, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| July 30, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| July 30, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| July 30, 2026 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| July 30, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| July 30, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 27, 2026 |
| June 5, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 19, 2025 |
| June 5, 2025 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected June 18, 2025 |
| June 5, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected June 18, 2025 |
| June 5, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected July 2, 2025 |
| June 5, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 19, 2025 |
| June 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 5, 2025 |
| June 5, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 5, 2025 |
| June 5, 2025 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected July 5, 2025 |
| June 5, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 5, 2025 |
| June 5, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 5, 2025 |
| March 29, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Tag E0022 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 29, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 29, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SAN BERNARDINO MOUNTAINS COMMUNITY HOSPITAL DISTRICT Organization | 5% or greater direct ownership interest | 100% | 02/11/2013 |
| BUSH, CYNTHIA Individual | adp of the snf | NOT APPLICABLE | 07/08/2011 |
| DAHLQUIST, GREGORY Individual | adp of the snf | NOT APPLICABLE | 09/01/2023 |
| HERNANDEZ, CARMEN Individual | adp of the snf | NOT APPLICABLE | 03/20/2013 |
| TURNER, MARK Individual | adp of the snf | NOT APPLICABLE | 07/29/2025 |
| WAGGENER, YVONNE Individual | adp of the snf | NOT APPLICABLE | 10/01/2009 |
| PENA, TERRY Individual | corporate officer | NOT APPLICABLE | 09/03/2013 |
| TURNER, MARK Individual | corporate officer | NOT APPLICABLE | 02/21/2022 |
| WAGGENER, YVONNE Individual | corporate officer | NOT APPLICABLE | 10/01/2009 |
| ALTMEYER, CHERI Individual | operational/managerial control | NOT APPLICABLE | 01/16/2012 |
| BUSH, CYNTHIA Individual | operational/managerial control | NOT APPLICABLE | 07/08/2011 |
| DAHLQUIST, GREGORY Individual | operational/managerial control | NOT APPLICABLE | 09/01/2023 |
| HERNANDEZ, CARMEN Individual | operational/managerial control | NOT APPLICABLE | 03/20/2013 |
| TURNER, MARK Individual | operational/managerial control | NOT APPLICABLE | 02/21/2022 |
| WAGGENER, YVONNE Individual | operational/managerial control | NOT APPLICABLE | 10/01/2009 |
| WEILAND, TAYLOR Individual | operational/managerial control | NOT APPLICABLE | 03/24/2022 |
Other nursing homes near Mountains Community Hosp Dp/SNF
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★★★★★4Above average- ★★★★★3Average
Haven Post Acute
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★★★★★4Above averageHillcrest Nursing Home
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- CMS high performer
★★★★★5Much above averageDel Rosa Villa
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★★★★★4Above averageShandin Hills Behavior Therapy Center
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Frequently asked questions
What is Mountains Community Hosp Dp/SNF's rating?
Mountains Community Hosp Dp/SNF has 4 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Mountains Community Hosp Dp/SNF receive?
Its most recent standard health inspection found 1 citation, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Mountains Community Hosp Dp/SNF accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mountains Community Hosp Dp/SNF?
It is government - hospital district. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mountains Community Hosp Dp/SNF and how do I contact it?
Mountains Community Hosp Dp/SNF is at 29101 Hospital Road, Lake Arrowhead, CA 92352. Phone: (909) 336-3651.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.