nursing home in Altoona, WI
Grace Lutheran Communities - River Pines
206 N Willson Dr, Altoona, WI 54720 · (715) 598-7800
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Grace Lutheran Communities - River Pines at a glance
Grace Lutheran Communities - River Pines is a 50-bed non-profit nursing home in Altoona, Wisconsin (Eau Claire County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 5 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (May 21, 2026) found 2 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 51.4% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 22, 2016
- Resident/family council
- Resident
- County
- Eau Claire County
- CMS Certification Number
- 525724
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.99 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.15 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.24 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.61 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 51.4% | 46.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 46.7% | 39.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 17 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 77 | 107 | |
| Average residents per day | 40 | 55 | 86 | |
| Occupancy | 80.2% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.3% | 5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.4% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 2.7% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.1% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 7.1% | 16.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.3% | 18.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.4% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.4% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 5.8% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.7% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.7% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 21, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected May 21, 2026 |
| May 21, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 12, 2026 |
| May 21, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 12, 2026 |
| February 26, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 26, 2025 |
| February 26, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 26, 2025 |
| February 26, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected February 26, 2025 |
| February 26, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 14, 2025 |
| February 26, 2025 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected March 14, 2025 |
| February 26, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected March 14, 2025 |
| February 26, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 14, 2025 |
| February 26, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 14, 2025 |
| January 4, 2024 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected January 16, 2024 |
| January 4, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 16, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BERG, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 07/01/2016 |
| COHEN, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 08/29/2025 |
| DUHR, AMY Individual | adp of the snf | NOT APPLICABLE | 01/17/2020 |
| LARSON, JAMIE Individual | adp of the snf | NOT APPLICABLE | 05/29/2022 |
| PHILLIPS, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 10/25/2022 |
| BOYES, ALAN Individual | corporate director | NOT APPLICABLE | 05/01/2023 |
| FELTON, CONNIE Individual | corporate director | NOT APPLICABLE | 05/01/2025 |
| GROTHE, ARTHUR Individual | corporate director | NOT APPLICABLE | 05/01/2023 |
| LOKKEN, PAUL Individual | corporate director | NOT APPLICABLE | 05/01/2017 |
| PELTIER, SUZETTE Individual | corporate director | NOT APPLICABLE | 05/01/2022 |
| REID, DALE Individual | corporate director | NOT APPLICABLE | 05/01/2021 |
| SCHWELLENBACH, DOROTHY Individual | corporate director | NOT APPLICABLE | 05/01/2025 |
| ZIEHR, KEN Individual | corporate director | NOT APPLICABLE | 05/01/2015 |
| DUHR, AMY Individual | corporate officer | NOT APPLICABLE | 01/17/2020 |
| LARSON, JAMIE Individual | corporate officer | NOT APPLICABLE | 05/09/2022 |
| BERG, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 01/01/2016 |
| BOHL, AMY Individual | operational/managerial control | NOT APPLICABLE | 10/27/2023 |
| COHEN, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 07/13/2016 |
| DUHR, AMY Individual | operational/managerial control | NOT APPLICABLE | 01/17/2020 |
| DZIEKAN, DENNIS Individual | operational/managerial control | NOT APPLICABLE | 03/15/2017 |
| LARSON, JAMIE Individual | operational/managerial control | NOT APPLICABLE | 05/29/2022 |
| MILLER, CORY Individual | operational/managerial control | NOT APPLICABLE | 04/29/2019 |
| PALMER, CARLI Individual | operational/managerial control | NOT APPLICABLE | 09/25/2014 |
| PHILLIPS, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 10/25/2022 |
| SHAFER, KAYLA Individual | operational/managerial control | NOT APPLICABLE | 09/19/2013 |
Other nursing homes near Grace Lutheran Communities - River Pines
Oakwood Health Services
2512 New Pine Dr, Altoona, WI 54720 · under 1 mi
For-profit · 80 beds · Part of North Shore Healthcare
★★★★★3AverageDove Healthcare - South Eau Claire
3656 Mall Drive, Eau Claire, WI 54701 · 2 mi
For-profit · 50 beds · Part of Dove Healthcare
★★★★★5Much above averageDove Healthcare - West Eau Claire
1405 Truax Blvd, Eau Claire, WI 54703 · 4.1 mi
For-profit · 83 beds · Part of Dove Healthcare
★★★★★4Above averageChippewa Manor Nursing and Rehabilitation
222 Chapman Rd, Chippewa Falls, WI 54729 · 8.1 mi
For-profit · 50 beds
★★★★★5Much above averageWi Veterans Home at Chippewa Falls
2175 E Park Ave, Chippewa Falls, WI 54729 · 9.6 mi
Government · 72 beds
- CMS high performer
★★★★★5Much above averageDove Healthcare - Regional Vent Center
2815 County Highway I, Chippewa Falls, WI 54729 · 10.9 mi
For-profit · 50 beds · Part of Dove Healthcare
★★★★★3Average
Frequently asked questions
What is Grace Lutheran Communities - River Pines's rating?
Grace Lutheran Communities - River Pines has 4 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Grace Lutheran Communities - River Pines receive?
Its most recent standard health inspection found 2 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Grace Lutheran Communities - River Pines accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Grace Lutheran Communities - River Pines?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Grace Lutheran Communities - River Pines and how do I contact it?
Grace Lutheran Communities - River Pines is at 206 N Willson Dr, Altoona, WI 54720. Phone: (715) 598-7800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.