nursing home in Chippewa Falls, WI
Wi Veterans Home at Chippewa Falls
2175 E Park Ave, Chippewa Falls, WI 54729 · (715) 720-6775
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Wi Veterans Home at Chippewa Falls at a glance
Wi Veterans Home at Chippewa Falls is a 72-bed government nursing home in Chippewa Falls, Wisconsin (Chippewa County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 3.9 hours of nursing care per day (1.2 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (July 15, 2026) found 2 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.6% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 72
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 13, 2013
- Resident/family council
- Both
- County
- Chippewa County
- CMS Certification Number
- 525708
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.94 hrs | 4.21 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.22 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.43 hrs | 2.58 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.63 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 37.6% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 27.6% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 12 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 72 | 77 | 107 | |
| Average residents per day | 69 | 55 | 86 | |
| Occupancy | 95.6% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.5% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.2% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.1% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 2.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 2.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.2% | 16.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.9% | 18.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.2% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.6% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 13.7% | 24.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.2% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 15, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected August 15, 2026 |
| July 15, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 15, 2026 |
| June 12, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected July 12, 2025 |
| June 12, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 12, 2025 |
| June 12, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 12, 2025 |
| June 12, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 12, 2025 |
| June 12, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 12, 2025 |
| April 11, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 11, 2024 |
| April 11, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 11, 2024 |
| April 11, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 11, 2024 |
| February 14, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 8, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| STATE OF WISCONSIN Organization | 5% or greater direct ownership interest | 100% | 10/01/2012 |
| HEALTH DIMENSIONS CONSULTING INC Organization | adp of the snf | NOT APPLICABLE | 03/05/2025 |
| PARKER, JAMES Individual | adp of the snf | NOT APPLICABLE | 04/22/2012 |
| PLENDL, KATIE Individual | adp of the snf | NOT APPLICABLE | 06/23/2022 |
| SAUTER, LAUREN Individual | adp of the snf | NOT APPLICABLE | 06/13/2018 |
| SERVATIUS, TAMMY Individual | adp of the snf | NOT APPLICABLE | 10/14/2025 |
| STATE OF WISCONSIN Organization | adp of the snf | NOT APPLICABLE | 10/01/2012 |
| PARKER, JAMES Individual | managing control - governing body | NOT APPLICABLE | 04/22/2012 |
| SERVATIUS, TAMMY Individual | managing control - governing body | NOT APPLICABLE | 10/14/2025 |
| BRISCOE, DAVID Individual | operational/managerial control | NOT APPLICABLE | 12/01/2012 |
| BRISCOE, PATRICIA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2012 |
| HEALTH DIMENSIONS CONSULTING INC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2012 |
| HENNESSEY, ERIN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| PARKER, JAMES Individual | operational/managerial control | NOT APPLICABLE | 04/22/2012 |
| PLENDL, KATIE Individual | operational/managerial control | NOT APPLICABLE | 06/23/2022 |
| ROGOTZKE, AMBER Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| SAUTER, LAUREN Individual | operational/managerial control | NOT APPLICABLE | 06/13/2018 |
| SERVATIUS, TAMMY Individual | operational/managerial control | NOT APPLICABLE | 10/14/2025 |
| SHVETZOFF, SERGEI Individual | operational/managerial control | NOT APPLICABLE | 12/01/2012 |
| SHVETZOFF, TAMI Individual | operational/managerial control | NOT APPLICABLE | 12/01/2012 |
| STATE OF WISCONSIN Organization | operational/managerial control | NOT APPLICABLE | 10/01/2012 |
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★★★★★5Much above averageOakwood Health Services
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★★★★★3AverageGrace Lutheran Communities - River Pines
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★★★★★4Above averageDove Healthcare - West Eau Claire
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★★★★★4Above averageDove Healthcare - South Eau Claire
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Frequently asked questions
What is Wi Veterans Home at Chippewa Falls's rating?
Wi Veterans Home at Chippewa Falls has 5 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Wi Veterans Home at Chippewa Falls receive?
Its most recent standard health inspection found 2 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Wi Veterans Home at Chippewa Falls accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Wi Veterans Home at Chippewa Falls?
It is government - state. The ownership section on this page lists the owners and managers reported to CMS.
Where is Wi Veterans Home at Chippewa Falls and how do I contact it?
Wi Veterans Home at Chippewa Falls is at 2175 E Park Ave, Chippewa Falls, WI 54729. Phone: (715) 720-6775.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.