nursing home in Osceola, WI
Christian Community Home of Osceola, INC
2650 65th Ave, Osceola, WI 54020 · (715) 294-1100
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Christian Community Home of Osceola, INC at a glance
Christian Community Home of Osceola, INC is a 40-bed non-profit nursing home in Osceola, Wisconsin (Polk County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Wisconsin average of 3.
Residents receive about 4.4 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (May 7, 2025) found 14 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 51.7% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 40
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 9, 2012
- Resident/family council
- Resident
- County
- Polk County
- CMS Certification Number
- 525706
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.42 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.03 hrs | 2.58 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.09 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 51.7% | 46.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 45.5% | 39.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 14 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 79 | 100.3 | 80.6 | Average |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 40 | 77 | 107 | |
| Average residents per day | 37 | 55 | 86 | |
| Occupancy | 92.5% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 17.3% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 11.1% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 18.8% | 15.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 5.6% | 2.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 10.9% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 30.3% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 29.3% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 39% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 90% | 95% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.8% | 95.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.5% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 87.7% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 27, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 27, 2026 |
| May 27, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 27, 2026 |
| May 27, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 27, 2026 |
| May 27, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 27, 2026 |
| May 7, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 7, 2025 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 7, 2025 Fire safety | Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035 | F Potential harm, widespread | Corrected June 13, 2025 |
| May 7, 2025 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected June 13, 2025 |
| May 7, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected June 13, 2025 |
| May 7, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 7, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 7, 2025 |
| May 7, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected June 7, 2025 |
| May 7, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 7, 2025 |
| May 7, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected June 7, 2025 |
| May 7, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 7, 2025 |
| May 7, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 7, 2025 |
| May 7, 2025 Standard | Provide care by qualified persons according to each resident's written plan of care. Resident Assessment and Care Planning Deficiencies · Tag F0659 | D Potential harm, isolated | Corrected June 7, 2025 |
| May 7, 2025 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected June 7, 2025 |
| May 7, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 7, 2025 |
| May 7, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | C No harm, widespread | Corrected June 7, 2025 |
| April 4, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | E Potential harm, pattern | Corrected May 4, 2024 |
| April 4, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 4, 2024 |
| April 4, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 1, 2024 |
| April 4, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 1, 2024 |
| April 4, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected June 1, 2024 |
| March 1, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected April 13, 2023 |
| March 1, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected April 13, 2023 |
| March 1, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 13, 2023 |
| March 1, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 13, 2023 |
| March 1, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected April 13, 2023 |
| March 1, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected April 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHRISTIAN COMMUNITY HOMES AND SERVICES INC Organization | 5% or greater direct ownership interest | 100% | 03/23/2017 |
| MCGEEHAN, HEIDI Individual | adp of the snf | NOT APPLICABLE | 06/04/2025 |
| MILNER, RENE Individual | adp of the snf | NOT APPLICABLE | 05/15/2026 |
| KACZROWSKI, JAMES Individual | corporate director | NOT APPLICABLE | 01/06/2022 |
| KLINGFUS, PAMELA Individual | corporate officer | NOT APPLICABLE | 05/17/2021 |
| ANDERSON, ELLIOT Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| BEBAULT, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 06/01/2023 |
| DUNHAM, RHONDA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2023 |
| FAHS, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 06/01/2024 |
| GERRITTS, JOHN Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| GIBSON, CRAIG Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| HERMANSEN, MELVIN Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| JOHNSON, ERIC Individual | managing control - governing body | NOT APPLICABLE | 09/01/2021 |
| MORK, AARON Individual | managing control - governing body | NOT APPLICABLE | 06/01/2023 |
| SCHWAB, DEBRA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| SIMONSON, DARYL Individual | managing control - governing body | NOT APPLICABLE | 06/01/2018 |
| STAEBELL, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 06/01/2022 |
| STARR, JACK Individual | managing control - governing body | NOT APPLICABLE | 06/01/2020 |
| ZAJAC, CLAIRE Individual | managing control - governing body | NOT APPLICABLE | 09/01/2021 |
| MCGEEHAN, HEIDI Individual | operational/managerial control | NOT APPLICABLE | 01/15/2018 |
| MILNER, RENE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
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Frequently asked questions
What is Christian Community Home of Osceola, INC's rating?
Christian Community Home of Osceola, INC has 2 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Christian Community Home of Osceola, INC receive?
Its most recent standard health inspection found 14 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Christian Community Home of Osceola, INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Christian Community Home of Osceola, INC?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is Christian Community Home of Osceola, INC and how do I contact it?
Christian Community Home of Osceola, INC is at 2650 65th Ave, Osceola, WI 54020. Phone: (715) 294-1100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.