nursing home in New Richmond, WI
Deerfield Care Center, LLC
575 Hospital Rd, New Richmond, WI 54017 · (715) 243-3930
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Deerfield Care Center, LLC at a glance
Deerfield Care Center, LLC is a 50-bed non-profit nursing home in New Richmond, Wisconsin (St. Croix County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Wisconsin average of 3.
Residents receive about 4.1 hours of nursing care per day (1.5 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (February 18, 2026) found 3 health citations. The Wisconsin average is 9.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 20.4% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Presbyterian Homes & Services
- Medicare-certified since
- November 1, 1977
- Resident/family council
- Resident
- County
- St. Croix County
- CMS Certification Number
- 525019
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.12 hrs | 4.21 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.49 hrs | 0.99 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.43 hrs | 2.58 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.73 hrs | 3.77 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 20.4% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 6.7% | 39.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 28 | 100.3 | 80.6 | Better |
Penalties
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $48,150 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 77 | 107 | |
| Average residents per day | 45 | 55 | 86 | |
| Occupancy | 89.4% | 74% | 80.9% |
Long-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13.4% | 15.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 2.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.5% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 22.4% | 16.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 30.4% | 18.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.9% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 6.3% | 5.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.6% | 16.9% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.8% | 24.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 65% | 95% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 88.9% | 82.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.4% | 86.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 18, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected March 18, 2026 |
| February 18, 2026 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected March 18, 2026 |
| February 18, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected March 18, 2026 |
| February 18, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 18, 2026 |
| November 27, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 27, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 27, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 27, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | C No harm, widespread | Corrected December 27, 2024 |
| November 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 27, 2024 |
| November 27, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 27, 2024 |
| November 27, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 27, 2024 |
| November 27, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 27, 2024 |
| November 27, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 27, 2024 |
| November 27, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected December 27, 2024 |
| September 20, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 20, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 20, 2023 |
| September 20, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 20, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 20, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PHM NEW RICHMOND SENIOR HOUSING INC Organization | 5% or greater direct ownership interest | 100% | 02/07/2008 |
| US BANK, N.A. Organization | 5% or greater mortgage interest | NOT APPLICABLE | 08/01/2011 |
| US BANK, N.A. Organization | 5% or greater security interest | NOT APPLICABLE | 08/01/2011 |
| ANDERSON, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 11/01/2016 |
| DEGEAR, DAVID Individual | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| FLETCHER, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| MEYER, MARK Individual | adp of the snf | NOT APPLICABLE | 03/11/2011 |
| PETERSON, HEIDI Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| PHS MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 02/12/2026 |
| FLETCHER, JONATHAN Individual | corporate director | NOT APPLICABLE | 02/01/2025 |
| PEDERSON, MARK Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| PETERSON, HEIDI Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| FLETCHER, JONATHAN Individual | corporate officer | NOT APPLICABLE | 02/01/2025 |
| PETERSON, HEIDI Individual | corporate officer | NOT APPLICABLE | 01/01/2023 |
| ANDERSON, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 11/01/2016 |
| DEGEAR, DAVID Individual | operational/managerial control | NOT APPLICABLE | 06/01/2008 |
| FLETCHER, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| MEYER, MARK Individual | operational/managerial control | NOT APPLICABLE | 03/11/2011 |
| PETERSON, HEIDI Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| PHS MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 03/11/2011 |
Other nursing homes near Deerfield Care Center, LLC
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Good Samaritan Society - Stillwater
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★★★★★3AverageThe Estates at Greeley LLC
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Frequently asked questions
What is Deerfield Care Center, LLC's rating?
Deerfield Care Center, LLC has 5 out of 5 stars on the CMS overall star rating. The average for Wisconsin nursing homes is 3 stars.
How many inspection citations did Deerfield Care Center, LLC receive?
Its most recent standard health inspection found 3 citations, compared with a Wisconsin average of 9.5. Every citation is listed on this page with its severity.
Does Deerfield Care Center, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Deerfield Care Center, LLC?
It is non profit - corporation and part of Presbyterian Homes & Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Deerfield Care Center, LLC and how do I contact it?
Deerfield Care Center, LLC is at 575 Hospital Rd, New Richmond, WI 54017. Phone: (715) 243-3930.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.